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“Lovely hotel”

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Grand Aston Bali Beach Resort
Ranked #5 of 27 Hotels in Tanjung Benoa
Certificate of Excellence
Reviewed 18 September 2017

My family and I spent 4 lovely nights at the Grand Aston. On arrival we were really impressed with the large foyer area on entering the Hotel, we had a very quick check – in which was nice and we were also given cold towels and a welcome drink. We stayed in a garden deluxe room with my son who is 5 and the room was huge, the bed was enormous and we all slept in the one bed with enough room for everyone. We had a lovely bathroom with hairdryer and a large corner bath with towelling slippers and Bali dressing gowns.

The breakfasts were excellent and varied and a good choice for every palate each morning. They did have special buffet evenings which were rather expensive and so we didn’t eat in any of the 4 restaurants. On our first evening we went the beach restaurant and got charged $5 for a bintang! They added $4 for service charge, you go outside and you only pay $2.

The Grand Aston is immaculate, the grounds outside are always kept clean and free of leaves and any rubbish. We walked along the beachfront and saw the grounds and the beach area of the other hotels along the road, and none of them kept the beach as clean as they did at the Grand Aston. The other hotels beach were full of cigarette buts and leaves and not very inviting for a tourist. The pool was large although my son who is 5 complained they didn’t have a separate children’s pool that was shallow, he could only play on the outskirts around the pool. The Hotel does have a kids Club, but I noticed by looking on their list that most of the activities you need to pay extra for, so we didn't bother. They should try and have more activities that are free.

There are many restaurants and bars outside of the Hotel, in particular The Altichnaya, their food was wonderful and we ate their on a few occasions, the staff are very lovely. They have a good varied menu and some great Cocktails too. Why pay exorbitant prices at the Hotel when just across the road you can eat amazing food at a good price. The staff were lovely at the Grand Aston, they are wonderful, everywhere you go you are greeted with a warm smile and a hello. If you are staying in Nusa Dua, then The Grand Aston is a lovely Hotel.

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
3  Thank emmadurban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 September 2017 via mobile

My husband and I stayed 5 nights for my birthday. Nice resort, clean, grounds very well maintained, large room and bathroom. Nice pool and clean beach...good location close to many restaurants and pretty good breakfast buffet with many options. Wish entire resort was smoke free...did not enjoy smokers at the pool. Fitness room too hot and stuffy but overall a good trip! Friendly staff and we had a great stay!

Stayed: September 2017, travelled as a couple
1  Thank ErinL2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

We have never written a trip advisor review before but after staying at the Grand Aston we felt compelled too. For those visiting Nusa Dua for the first time, please beware that the Grand Aston isn't located in the gated community of Nusa Dua among the 5 star resorts. Its further down the beach in Benoa where the ocean is very average in comparison to Nusa Dua Beach. This hotel is quite run down and looks better in the photos online, however you get what you pay for and it is significantly cheaper than other resorts in the area. The main issue we had and our reason for writing this review is because the music played at the pool made it unbearable to stay at the resort during the day. They only have one pool (which is actually quite nice) but they play terrible tragic 90's dance techno music very loudly (to the point where you can't hold a conversation) all day. Examples include the Venga Boys and Guns and Roses. What could have been a relaxing environment, instead felt like being on Kuta beach. We didn't once utilise the swim up pool bar as this is where the music was coming from. And we're not complaining because we're old and grey, we're young travellers and like good music. This stuff was just horrible. We left the resort everyday, and didn't return until the music has stopped and the Balinese instrumentals had resumed. On a side note we did request a music change multiple times, and even just a volume reduction, however nothing was done. On a positive note, Giorgio restaurant attached to the resort was lovely and if you are staying at another resort they will come and pick you up.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank tactic2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

We stayed in an ocean front suite. You have high expectations when you do this. And all our expectations were met, if not exceeded.
The locations is superb, the views are stunning, the rooms are very comfortable. The food is delicious, and the staff are very friendly, courteous, and helpful.
Ms Wiratnadi was particularly helpful in the breakfast area.
This was an experience we will long remeber!

Room Tip: athe ocean front rooms obviously are the best!
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Shiv H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

The trip to Bali with a group of family and friends to witness the marriage of my son was a memorable event. There is something special about the staff, who are so friendly and only want to please, from the security guys with little English, to the director, they were all so kind, caring and warmly invited our group. The pool area which was expansive with an island or two and a pool bar was so clean and even the man cleaning the pool at 6am was friendly and had a smile on his face. The staff pulled out all stops to make my son's marriage to his princess such a wonderful occasion. If I had my time again I would think I would have my wedding at the Grand Aston. We spent over a week enjoying the lead up to the wedding and then celebrating together after the wedding. I ceremony in Adelaide would have been over and done on the day, but this was such a lot of fun with a good bunch of people. Thank you Grand Aston and staff ... for making this a special day for my children :-)

Room Tip: The hotel isn't a new hotel and the 5 star rating is below that of a 5 star hotel in Australia.
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  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Aston Bali Beach Resort

Address: Jl. Pratama no. 68x, Tanjung Benoa 80363, Indonesia (Formerly Aston Bali Beach Resort & Spa)
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
#5 Family Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
#5 Romantic Hotel in Tanjung Benoa
Price Range: $148 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Aston Bali Beach Resort 5*
Number of rooms: 187
Official Description (provided by the hotel):
Grand Aston Bali Beach Resort This beachfront spa resort is an ideal retreat to escape, unwind and enjoy peace of mind. The resort's spacious and luxurious, 187 rooms and suites are decorated in a Balinese contemporary style and fully-equipped with modern amenities for uncompromising comfort. The hotel located only 20 minutes away from the airport.The property has four versatile restaurants and three bars serving Western, Asian, Italian and Balinese cuisine to ensure epicurean enjoyment for everyone. The resort features an impressive lagoon pool with a swim-up bar. A large range of water sports activities are accessible right on the private beach. At the Biwana Spa, skilled therapists are poised to restore harmony to the body and soul with a tempting array of massages, rejuvenation treatments and yoga classes. Celebrate a memorable customized wedding ceremony, experience romantic private beach dinners and enjoy the ultimate in indulgence and heartfelt service. ... more   less 
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Also Known As:
Aston Bali Beach Hotel Tanjung Benoa
Aston Bali Beach Resort And Spa
Aston Nusa Dua
Aston Bali Hotel
Nusa Dua Aston
Bali Aston Resort
Grand Aston Bali Beach Resort Tanjung Benoa

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