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Reviews (6,506)
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4,240
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2,579 - 2,584 of 6,506 reviews
Reviewed 4 May 2015

Great property and excellent room sizes. Clean and neat good WIFI, great beach and nice pool and adult pool. Hotel buffet breakfast and beach restaurant is too expensive . All foreign staff give good service local staff are very lazy and do not care of customers. Lobby restaurant is good to grab quick breakfast , coffee or Sushi lunch. Lobby bar is excellent and great shops on the premises. Bargain and ask for 15-20 discount on all jewelry or watches. Take garden facing or ocean facing room . Room service menu is excellent , great food value for money but room service is horrible. Takes lot of time . Room service do not pick up phones very easily.

Room Tip: Any garden facing or ocean facing. Do not take ground floor . Go 3 floor up .
  • Stayed: April 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Ravi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArubaMarriottResort, General Manager at Aruba Marriott Resort & Stellaris Casino, responded to this reviewResponded 8 May 2015

Dear Ravi B

Thank you for your review and I am glad that you enjoyed the Resort and the lay out of it. I am sorry to read that your perception of the staff was divided and this is not what we strive for. We continuously strive to provide great and friendly service throughout the property and will continue to improve on this. Thank you for your review once again and we hope to welcome you back soon again.

Tom

Tom Calame, General Manager, Aruba Marriott Resort & Stellaris Casino

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Reviewed 3 May 2015

Just returned from a wonderful week in Aruba! We upgraded to the Tradewinds Beach Club, which is on the 8th floor of the hotel, and it was well worth the extra cost. All meals were included (the food was very good) and there was an open bar in the evenings. We also had the use of a palapa at no charge (although there are a limited number available). What made our stay so pleasant in addition to the beautiful beach and facilities was the staff. Everyone we met was friendly and helpful. We want to recognize the fabulous Hermina at the Tradewinds Beach, thoughtful Bibi and Sheldon at the Tradewinds Club Lounge, cheerful Margaret, the concierge, and the very professional and courteous Willy, who was part of a special sales task force. They all made us feel so special and welcome. We can't wait to go back.

Room Tip: Ask for a room that's not too close to the elevators or the Tradewinds Club Lounge entrance (we were across from the service entrance in room 849 and it was a bit noisy at times). We faced the pool, which could be loud at times, especially on one of the lower floors.
  • Stayed: April 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Bekki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArubaMarriottResort, General Manager at Aruba Marriott Resort & Stellaris Casino, responded to this reviewResponded 8 May 2015

Dear Bekki M

Thank you for your great review and it is great to see that you had such a wonderful time while vacationing at Tradewinds. That little adult indulgence goes a long way and you totally earned it. Thank you for calling out the super team; Bibi, Herminia and Margaret are all wonderful ladies and they do a great job. You also mentioned Willy who is indeed here assisting us with his fantastic and caring personality. I will make sure to thank each one of them personally for making your stay so special. We look forward to welcoming you back real soon.

Tom

Tom Calame, General Manager, Aruba Marriott Resort & Stellaris Casino

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Reviewed 1 May 2015

Most travelers review the restaurants and room staff in resort hotels and never pay much attention to the wonderful staff at the coffee bars or lobby cafes that they start their everyday off with. This time we do.
Every year for the last 10 years we have stayed at the Marriott in Aruba and have enjoyed it immensely, and, that is why we keep coming back. The staff and management are the friendliest people we have ever experienced in our travels.
Starting off your vacation day usually involves coffee at the cafe or coffee bar. In this case, it's the lobby cafe and a special server named Dania. Her infectious smile and warm and friendly attitude is the way we would like everyday of our lives to begin.
When you are in Aruba and want a cup of coffee with a warm and inviting smile, stop to meet Dania; it will make your day.

  • Stayed: April 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank puppynupaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArubaMarriottResort, General Manager at Aruba Marriott Resort & Stellaris Casino, responded to this reviewResponded 4 May 2015

Dear puppynupaul

Thank you for your wonderful review of our Resort and especially of the Lobby Cafe. It is great to see this area of our property highlighted and even more so considering the number of transactions that occur there on a daily basis. The team there works very hard and provides great service with a smile and they will be thrilled to see your post. You mention Dana who is one of the great ladies and I will make sure to thank her for making your stay so special.

Thank you once again for your great review and we hope to welcome you back to the Resort real soon.

Tom

Tom Calame, Aruba Marriott Resort & Stellaris Casino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2015

As I travel a lot, I did not expect sth will impress me enough that I would like to come back anytime. But Marriott Stellaris did. Primarily, with very nice staff, good and convenient location if u go with kids- both for the beach but also other necessary options like restaurants and convenient stores. It is just right by the pier so you can easily go fishing and next to the reef so one can do the morning walk up there.The room was spacious and clean. Pricing reasonable.
I really recommend it as I think it could not disappoint anyone.

  • Stayed: April 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank iwg2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArubaMarriottResort, Guest Relations Manager at Aruba Marriott Resort & Stellaris Casino, responded to this reviewResponded 4 May 2015

Dear iwg2015

Thank you for your review of our resort, we do appreciate the feedback. Tom, the General Manager is away from the hotel today and is not able to personally respond to your review as he usually does. Once he is back he will go through your kind comments with the team.

Thank you for reviewing our resort and we hope to welcome you back real soon again.

The Aruba Marriott Resort & Stellaris Casino Team.

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Reviewed 30 April 2015

This vacation was all about spending time and relaxing with family...my daughter and her husband, my brother and his wife and daughter, and my husband and myself decided to plan a vacation in Aruba! We were all so happy to have reunited on this island! The Marriott property offered very friendly and accommodating staff, very clean updated and comfortable rooms, a simply stunning beach as well as pool area, and restaurants that exceeded our expectations!! It's not too often that you can say you can't find a single thing to complain about!! We all decided we would love to go back again and spend a longer period of time!! You won't regret choosing this beautiful resort and island...now my new favourite! Definitely the diamond of the carribean!! Can't wait to go back!!

  • Stayed: April 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 112Sharon1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArubaMarriottResort, Guest Relations Manager at Aruba Marriott Resort & Stellaris Casino, responded to this reviewResponded 4 May 2015

Dear 112Sharon1106

Thank you for your great review of our resort, we do appreciate the feedback and we are happy to read that you had such a great stay with us. Tom, the General Manager is away from the hotel today and is not able to personally respond to your review as he usually does. Once he is back he will go through your kind comments with the team.

Thank you for reviewing our resort

The Aruba Marriott Resort & Stellaris Casino Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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