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“Excellent Resort”

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The Mill Resort & Suites Aruba
Ranked #23 of 24 Hotels in Palm - Eagle Beach
Reviewed 26 August 2016

From the time I arrived the staff greeted you with a smile and was very helpful!
The rooms, Room service was excellent!
Shout out to the bartender at the poolside bar EXCELLENT customer service! can't wait to go back next year!

  • Stayed: May 2016, travelled on business
    • Location
    • Rooms
    • Service
1  Thank expressinglyopen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 - 88 of 941 reviews

Reviewed 24 August 2016 via mobile

Booked into a Crappy room with no hot water, run down mattress atop of a wooden bed frame, and broken stovetop. When we complained we were given excuse after excuse. Finally after wasting hours on the issue while on our honeymoon, the "hospitality" girl calls her supervisor to get approval for a switch. We looked at 3 other similar rooms with similar problems (leaking air conditioner, broken stovetop, etc) and decided on just settling in the room with the broken ac. After we pack they call us to tell us they have to fix the ac and that we cannot move to that room. We inquire about better rooms and they tell us they have renovated rooms but they cost more. Being fed up with everything I give in and pay for it. This is after they lie to us initially by saying all rooms are booked. Meanwhile, when I say I want the upgraded room, they have "one" room available-how convenient. I HATE being lied to and HATE being told some untruth in order to get rid of me. After visiting Aruba several times in they past and staying in other locations, this is the FIRST negative experience. I love the island and the people, but I do not plan on coming back to the mill.

Stayed: August 2016, travelled as a couple
Thank marioze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2016

The hotel overall was okay.

The studio room was clean and everyday the maid came to clean the room. The shower was terrible. It had a high platform that made it hard to get into the shower especially for anyone with back or knee problems.

The front desk workers were not friendly. The ladies at the front desk were not welcoming, they didn't give you a nice greeting, and they weren't helpful in anyway. However, I must say the porter(Mr. Tony) was very friendly and polite.

Laundry Room:
The Laundry room had very outdated machines and dryers and out of the 4 only 2 were working.

  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sonia8520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

The hotel is a bit dated, but they attempt to cure this with lots of amenities and pools. Restaurant has good food and always a special. The bar has amazing happy hour. Everything is within walking distance of tge beach and shops, which makes it a great place to go and see nightlife. I would say that next time I will pay the few extra dollars and stay at a hotel more on the beach. But all in all you get what you pay for.

Stayed: August 2016, travelled as a couple
Thank Gabby E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016

We returned to Aruba some 11years later to find it still one happy island, but more commercialized. Our stay at The Mill was almost the same as before ...the rooms are large but dated. They are renovating however one should be aware that this is not a five star hotel. For the money...you really can't complain. The location is good since you are in with most of the other hotels, restaurants and casinos. The beach is just a few minute walk or go by a shuttle provided by the Mill.

Room Tip: We chose a studio for the purpose of having the option of eating breakfast and lunch in....great for...
See more room tips
  • Stayed: July 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank patriciagT624ZF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill Resort & Suites Aruba

Address: J.E. Irausquin Boulevard 330, Palm - Eagle Beach, Aruba
Region: Caribbean > Aruba > Palm - Eagle Beach
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Palm - Eagle Beach
Price Range: $211 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Mill Resort & Suites Aruba 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
The Mill Resort & Suites Aruba, a tropical oasis of authentic island hospitality offering comfortable, stylish and fully equipped rooms to accommodate visiting couples and/or families. Conveniently located right across from Aruba's precious Palm Beach. Walk to Beach Club - 425 yards from the Property or utilize our complimentary beach shuttle service. Bon Bini to One Happy Island! ... more   less 
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Also Known As:
The Mill Resort And Suites
The Mill Hotel Palm/Eagle Beach
Mill Resort Aruba
The Mill Resort & Suites Aruba Palm - Eagle Beach

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