We went this past March. Great spot right across from Eagle Beach. Just a short ride to Palm Beach area or downtown. There is also a grocery store within walking distance that came in handy. Quiet and well cared after. We would stay there again.More
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Our upper floor 2-bedroom, 2-bathroom ocean front penthouse (S3) was nicely renovated and had adequately stocked kitchen area. The bedding was quite firm in both rooms. The front patio was nice to have but views from a seat at the table or lounger were obstructed by the railing. As reported by other reviewers, the sewage smell was more than faintly noticeable throughout the property and even beachside at times. Pool area quite small. We do not believe it’s all about the wind direction as it could be smelled coming from our bathroom shower drain - really unpleasant if door left shut for any period of time. All staff we encountered were very pleasant. The app worked well to request housekeeping & other items.
Dear guest,
Due to the proximity of the water treatment facility on-island, guests and patrons of Amsterdam Manor Beach Resort might experience faint organic or earthy smells from time to time. The Aruban government is investing $16 million in the water plant, which will drastically improve and likely cease the situation upon completion. In fact, we are already experiencing a substantial difference.
Please know that we are already addressing your experience with management.
Great experience as a first timer in Aruba! I was a bit worried regarding the "smells" I read about online. When we first arrived I did smell a sewage smell but it passed and the rest of my time there I had absolutely no issues. The staff is super friendly and attentive. The renovated rooms are clean and sound proof. I didn't hear any noise and slept well.
The beach is beautiful and we ate at the passions bar almost everyday for lunch. The people we met there were regulars who have been visiting Aruba for over a decade and they told us why they continue to return to this charming hotel. Basically it is a wonderful place, chill and relaxed. No screaming wild parties. If you are looking for the big resort with the pool parties etc. this is not for you. I was traveling with my mom who is in her late 80's and it was perfect for us. There is a supermarket within walking distance and lots of great places to eat. I would fully recommended this hotel and location for R&R. You can always take a $12 taxi to a busier part of town if you wish. Our studio was facing the beach and I think this really helps with the "smell" issue people were having. Our room #was 4B.
Dear Guest,
Your feedback is utmost important and therefore, we would like to express our sincere gratitude for taking the time to provide us with your feedback! How lovely to see you traveled to the beautiful Aruba together with your mother! We are pleased that you felt the resort met your wishes, we aim to please our guests in every way! Along with all the staff, we do our utmost best to make our guests feel welcome and therefore, we are pleased to read you enjoyed the food and atmosphere!
We hope to see you again on the One Happy Island!!
We stayed at AM the week of March 4-11. While the staff were great and the accommodations were nice, the terrible odor made it difficult to enjoy our vacation. It's not the hotel's fault, but it was a major issue that really ruined our stay.
I had high hopes for this hotel and was excited to stay there, but the smell made it impossible to fully enjoy our trip. It was so bad that we couldn't even sit outside on the balcony to enjoy our morning coffee or a night drink. It definitely robbed us from fully enjoying our hard earned vacation.
While I understand that the hotel can't control this issue, I do wish that we could have either received a refund or been able to take our vacation somewhere else. It's important for others to know about this issue, and I wouldn't recommend staying here until it's resolved.
Overall, the hotel had a lot of potential and the staff were great, but the sewage smell was just too much to bear. I hope that the issue is resolved soon so that future guests can enjoy their stay without any unpleasant odors.
Dear guest,
Your feedback is of utmost importance to us, we are genuinely sorry for the inconvenience caused. Due to the proximity of the water treatment facility on-island, guests and patrons of Amsterdam Manor Beach Resort might experience faint organic or earthy smells from time to time. The Aruban government is currently investing $16 million in the water plant, which will drastically improve and likely cease the situation altogether upon completion. In fact, we are already experiencing a substantial difference. Providing a hospitable, welcoming environment is the essence of our business, and we’re staying connected to the proper contacts on the island to remain informed on plant maintenance.
Sadly this is a beautiful resort newly renovated rooms with beautiful facilities on a gorgeous beach with exceptional service and friendly staff. All of the outside amenities are rendered unusable ( the property looks empty) due to horrendous smell likely secondary to location next to sewer treatment facility!! We could not even sit on our beautiful balcony such a shame! The smell was absolutely horrible! We had to leave the property daily for meals and activities! We talked to many locals and this is a well known long term problem for this area! Just please look at the map and you will understand! I just hate to see anyone else waste their money here! please choose wisely & look at map and placement of sewage treatment and avoid anywhere close by unless you enjoy 24hr/day outhouse smell!
Dear Guest,
We appreciate you for taking the time to write a review. We are pleased to know you find the hotel beautiful. However, due to the proximity of the water treatment facility on-island, guests and patrons of Amsterdam Manor Beach Resort might experience faint organic or earthy smells from time to time. The Aruban government is currently investing $16 million in the water plant, which will drastically improve and likely cease the situation altogether upon completion. In fact, we are already experiencing a substantial difference. Providing a hospitable, welcoming environment is the essence of our business, and we’re staying connected to the proper contacts on the island to remain informed on plant maintenance.
White is brilliant decision. Lobby is so cool looking. SNice job on the beach and the ocean! Passions better than ever.
Would chef share mustard tarragon sauce recipe? Delicious. Our 6th visit. Good luck on next round of upgrades. So much building so good to upgrade
Dear DecorteAnnapolis,
Thank you for taking the time to write a review and your compliments about the new interior! We are happy to read that you enjoyed the Mustard Tarragon sauce so much. The recipe is very secret, only our chef knows about all the ingredients...!
We hope to see you again for your 7th visit so you can taste the delicious sauce (and Aruba) again! See you soon on the sunny island! It was a pleasure having you!
