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Barcelo Aruba
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Reviewed 22 March 2023
GET A SYSTEM

After reading multiple review, it seems the beach and pool chair issue is the only complaint and it is an easy solution No saving with towels for more than an hour or two, Have someone walk around and if the chairs are unattended, remove the towels and offer to another patron. It's ok to go in the water or go to lunch, but that doesn't take more than an hour. They had reserved shady cabana with both upright chairs and loungers covered and never sat on them for hours. That is really unfair for the rest of the guests to be quite honest. Maybe by the time they finally came another patron would have given them their turn but someone else could have used it in the mean time. Barcelo...please get a better system once and for all. The cruise lines have someone walk around and take the towels that are unattended. So should you.

Room tip: Fix the cabana, chair and lounger situation!
Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Ask Michelle S about Barcelo Aruba
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aurelia Croes, Other at Barcelo Aruba, responded to this reviewResponded 22 March 2023

Dear michellesV9930EP,

We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter.

Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Kind regards,
Barceló Aruba Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2023
Awesome aruba

Barcelona is a great value. Awesome grounds. Food above average for an all-inclusive. Centrally located on Palm beach near restaurants and shopping. The only downfall is the noise level in the evening. Every night it seems that there is a huge party from 1130pm-230pm. There is a cacophony of music and motorcycles.

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Ask pattiwoods2023 about Barcelo Aruba
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aurelia Croes, Other at Barcelo Aruba, responded to this reviewResponded 22 March 2023

Dear pattiwoods2023,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Aruba hotel with us and Tripadvisor readers.

We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Kind regards,
Barceló Aruba Team

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Reviewed 22 March 2023
Rajanikant Patel

exallent sevice delicius food , good location on the ocean. Very happy to stay, recomand to friends ,pool very clean , enjoy on the ocean water , ocean water is so clean , over all I and my family enjoy our stay to this resort

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aurelia Croes, Other at Barcelo Aruba, responded to this reviewResponded 22 March 2023

Dear Rajanikant Patel,

Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.

Kind regards,
Barceló Aruba Team

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Reviewed 21 March 2023
Great and romantic

While staying in Barcelo our first dinner was at the seafood restaurant and we had Gershwin the waiter, omg the best waiter ever 5 stars for him.the food was great and the treatment spectacular. Thank you

Date of stay: March 2023
Trip type: Travelled as a couple
Ask Vladimir D about Barcelo Aruba
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aurelia Croes, Other at Barcelo Aruba, responded to this reviewResponded 21 March 2023

Dear T9656ZXvladimird,

Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.

Kind regards,
Barceló Aruba Team

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Reviewed 21 March 2023
Royal Restaurant

We've been coming to the resort for 27 years. And won't change it for anything. It's not big and you get to meet people that become family through the year. Royal level Manager George he is so warm and welcoming & handsome! Erdelina & Joyce and Jaime just the sweetest!

Date of stay: March 2023
Trip type: Travelled as a couple
Ask K2436XKsuzanneg about Barcelo Aruba
1  Thank K2436XKsuzanneg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aurelia Croes, Other at Barcelo Aruba, responded to this reviewResponded 21 March 2023

Dear K2436XKsuzanneg,

Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon.

Kind regards,
Barceló Aruba Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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