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Marriott's Aruba Ocean Club
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Reviews (1,282)
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Reviewed 11 February 2018

We stayed in a studio room on the 5th Floor of the Ocean Club. The room is average size with a small queen-sized bed. The economy kitchen offers the essentials like a small refrigerator, dishware, sink, microwave, coffee maker, etc. Ice maker can only be found on the first floor and the pool area (bring your room key to activate!). The Ocean Club room did NOT have a clothes washer/dryer and we had to use the one at the end of the hallway. Mornings can be a challenge as all machines were being used. The property is smaller than the Surf Club so everything is easier to reach. The pool area is nice but quiet. Entertainment (music) is lacking in the pool area and can be annoying with the constant talking by the entertainment staff (bingo was the exception!). The cabanas on the beach seem to be all empty yet reserving one is a challenge and can be quite expensive. We were frustrated with the cabana rental process. Food is decent in the pool area at The Eatery yet the area is frequently met with a horrific sewer odor coming from the bathroom area and permeates throughout the restaurant, pool bar and lounge chair areas.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank LJD2076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this reviewResponded 12 February 2018

Thank-you for taking the time to share your feedback with us. While we're happy to hear you had an enjoyable vacation, we appreciate your comments about the odor at the restaurant. This is something we will monitor and if necessary, make sure corrective action is taken to address it.

We hope to see you back at our resort again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018 via mobile

Check in is 4:00 we get there at 1:00, I understand my room isn’t ready, but 5:00 and waiting, never come to this place again. We have to rent a space on the beach but they are full until we leave.
Please rebuild Saint Martin ASAP.
Again only a fool would come here twice.

Stayed: February 2018, travelled with friends
Thank John6330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Ocean Club, responded to this reviewResponded 9 February 2018

Thank you for taking the time to share your feedback and leave a review. We apologize for any inconvenience you experienced during your stay with us here in Aruba. Your feedback is very important to us and has been shared with our senior resort management.

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Reviewed 1 February 2018 via mobile

If you leave here in a bad mood I don't know if there's any hope for ya! No place is perfect but this place is pretty damn close. Most everyone is pretty accommodating. Ample parking, close to lots of food options if for some reason you grow tired of all the restaurants on the Marriott property which includes the hotel, Surf Club and the Ritz Carlton hotel too!

If the beach feels a little crowded or that guy behind you insists on playing music on his Bluetooth speaker (yes this happens a lot recently) you could complain and hope they suddenly become considerate of their beach neighbors or you can hit another beach that's like 10 minutes away. Whatever shortcomings there are Marriott compensates with location. Love this place - except for the idiots with the loud speakers it's cool.

Stayed: November 2017, travelled as a couple
1  Thank F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, other at Marriott's Aruba Ocean Club, responded to this reviewResponded 5 February 2018

Thank you for taking the time to share your feedback and leave a review. We are pleased to hear you enjoyed your stay with us here at Marriott's Aruba Ocean Club.

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Reviewed 26 January 2018

We stayed at the Marriott Ocean club in Aruba for a week in January. The resort was very well maintained and the pool area was beautiful with many lounge chairs and a jacuzzi. The condo was very spacious with a fully supplied kitchen which I really made use of all week. There was even a laundry room at the end of the hallway.
Our condo was on a low floor facing the next door hotel. We tried to get a better location but we understood that the hotel was completely booked.
The gym was new and had great machines overlooking the pool area .
The beach had palapas for shade and you must get up early to book one closer to the shore.
I'm not much of an easy riser on vacation so I found this very annoying. A better option would be to rent an umbrella from the jolly pirate stand near the shore for $40 . The lounges are free of charge .This way you sit right by the shore without having to stand on line at 7 am.
We ate at the Sands restaurant by the pool several times and were very happy with the food there. Happy hour was from 12-5 so plenty of time to get two for one drinks that were served right to our chairs.
As we were leaving my 12 year old son asked if we could return again next year, which is the best review a hotel could get!

Room Tip: ask for a room on a high floor closer to the beach
  • Stayed: January 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank saulsgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, other at Marriott's Aruba Ocean Club, responded to this reviewResponded 29 January 2018

Thank you for a perfect review! We are so happy to hear you enjoyed your stay and we look forward to your next visit to Aruba.

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Reviewed 23 January 2018

Spent a week at the Ocean Club with family 2 to 70. Great time. Had 2 bedroom villa Itslept 8. Kitchen was well supplied and had everything you could want. Unit had 3 tv’s 2 bathrooms each with double sinks. Large pool and located on beach.kids loved playing bingo every afternoon— jackpots around $350. Plenty of oseating at beach and pool. Lots of sun or shade
Tidy service once a week, but they came were late after 4:30 pm.

Stayed: January 2018, travelled with family
4  Thank Med400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, other at Marriott's Aruba Ocean Club, responded to this reviewResponded 23 January 2018

Thank you for your review! We are pleased to hear you enjoyed your stay with us here in Aruba.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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