My family stayed at Memories for a week (June 9-16) and we had a fabulous time! I would like to say that any vacation is what you make of it. If you love hot weather, beautiful beaches, great music and are open to different experiences, then Cuba is for you.
We arrived at the resort just before noon. As our shuttle pulled up to the resort, we were greeted by a rep and led to our private Diamond Club reception area. Sue, our personal concierge, was there waiting for us. She welcomed our family, got us settled into our room, offered us drinks and presented us with a complimentary bottle of rum! The extra money spent on Diamond Club was well worth it! With it you get these extra perks (http://www.memoriesresorts.com/diamond-club.asp):
Services
Exclusive Access to Diamond Club A-La-Carte Restaurant
Personalized Check-in/ Check-out
Distinctive Wrist Bracelet
Early Check-in (subject to availability)
Late Check-out (subject to availability)
Exclusive Beach Area
Butler Service on Beach
Concierge Service
Diamond VIP Lounge Private Access
Rooms & Suites
Luxury Amenities
Beach Towels in Room
Luxury Turndown Service
Robes in Room
Food & Beverage
Special Daily Food & Beverage Amenities (available in lounge)
Selected Premium Drinks Menu (available in lounge/some restrictions apply)
Spa
Discount on Spa Treatments
Sue, our concierge was AMAZING! She was warm, considerate, helpful, friendly, informative - top notch customer service skills.
Here are some things to consider:
1. Large resort. A lot of...My family stayed at Memories for a week (June 9-16) and we had a fabulous time! I would like to say that any vacation is what you make of it. If you love hot weather, beautiful beaches, great music and are open to different experiences, then Cuba is for you.
We arrived at the resort just before noon. As our shuttle pulled up to the resort, we were greeted by a rep and led to our private Diamond Club reception area. Sue, our personal concierge, was there waiting for us. She welcomed our family, got us settled into our room, offered us drinks and presented us with a complimentary bottle of rum! The extra money spent on Diamond Club was well worth it! With it you get these extra perks (http://www.memoriesresorts.com/diamond-club.asp):
Services
Exclusive Access to Diamond Club A-La-Carte Restaurant
Personalized Check-in/ Check-out
Distinctive Wrist Bracelet
Early Check-in (subject to availability)
Late Check-out (subject to availability)
Exclusive Beach Area
Butler Service on Beach
Concierge Service
Diamond VIP Lounge Private Access
Rooms & Suites
Luxury Amenities
Beach Towels in Room
Luxury Turndown Service
Robes in Room
Food & Beverage
Special Daily Food & Beverage Amenities (available in lounge)
Selected Premium Drinks Menu (available in lounge/some restrictions apply)
Spa
Discount on Spa Treatments
Sue, our concierge was AMAZING! She was warm, considerate, helpful, friendly, informative - top notch customer service skills.
Here are some things to consider:
1. Large resort. A lot of walking involved, but if walking is not for you, they offer complimentary transport (golf cart) services all throughout the resort.
2. Bugs. Mosquitoes were an issue as evening approached, so make sure to carry repellent with you and have afterbite ready also, just in case.
3. Beach vs. pool. Since it is a large resort, you'll want to consider where in the resort your room will be. We stayed in a Diamond Club room (area 34), ocean view. It was steps away from our private beach and near enough to at least one of the pools.
4. Food. If your palette is not accustomed to a variety of foods (outside of North America), you might want to reconsider Cuba or any other tropical destination that doesn't offer the comforts and food selection you might be used to in North America.
5. Activities. There were a lot of things going on in the resort itself (for kids and adults). But if you choose to spend on an excursion, the all-day catamaran to Cayo Largo was just amazing, and most of all, very affordable. The excursion includes: catamaran, dolphin experience, seafood (or poultry) lunch at Cayo Largo, snorkeling, and beach time. Great for kids and adults!
Overall, our family had a great time, made great memories, and met some really fantastic people! Thank you Varadero, thank you Memories!More
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