I’m staying at the villas next door and have been to Papagayo a number of time this week so far. I also have plans for the Spa and beach tomorrow.
The water is wonderful, they have created amazing areas to swim, snorkel and dive; they even have a sunken ship to dive down to.
There are plenty of beach chairs to be had for a small fee; covered or open to the Caribbean sun. If you’re hungry, lots of food options around from beach snacks to sit down casual dinners. I am however not used to the smoking that is everywhere, not something I see much in Canada at all.
My only complaint is the service.
First issue was at the beach... when we sat we were greeted right away, but that was it. I had to flag the female server, who was texting on her phone (ours must have been on a break), she came, I asked for a drink and food menu... this generally mean someone wants to order. She went back to texting and never came around...25 minutes later our server appeared at the little hut, she was texting, he was talking to her and I finally got his attention. I told him that I was disappointed with the service to which he apologized and was very attentive after.
The next was at a pricy dinner at Tinto Restaurant. Our server greeted us, brought us water and then almost ignored us. We had to flag her to order drinks and food... after the food came there was no check on our drinks or quality of food; we had had to flag her to refill water.
It wasn’t busy and we weren’t very demanding at all.
I think part of it is it’s not customary to tip by Europeans, so this reflect in the service.
As I write this we’re talking about dinner... However I now know what to expect, so anything better will be a pleasant surprise.
Please work on your serving staff.
- Official Description (provided by the hotel):
- Perched atop of Curaçao's Jan Thiel Village, Papagayo Beach Resort's recently restyled detached villas boast a modern feel with a dash of tropical elegance. Trendy European touches complement this Caribbean setting cleverly designed to allow a seamless flow between indoor and outdoor living. Choose between a stylish two bedroom, two bath villa or a larger, more luxurious Royal Suite that can accommodate up to eight guests. Both layouts feature a fully equipped, open plan kitchen providing you the option to prepare a meal with the same ease and conveniences you are used to back home. Papagayo Beach Resort prides itself on being able to offer you the benefits of spacious villas in combination with the service level of an upscale hotel. Whether you want to spend your time soaking in sunrays from your wraparound veranda or making new friends during happy hour on a bustling beach, Papagayo can cater to the needs of every type of visitor! ... more less
- Reservation Options:
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- Also Known As:
- Papagayo Beach Hotel
- Papagayo Beach Resort Curacao/Willemstad