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Reviewed 21 February 2013

We were there from Feb 9th to the 16th. On arrival we were able to register with extreme ease. Because of the large size of the resort there is a shuttle that runs from 7AM to midnight every day. Outside of those hours one phone call gets to you picked up and delivered anywhere on the resort. The suite is to put it mildly the best I have been to. King size bed, Bubble Jaccuzzi and a rainfall shower. A full complimentary bar fridge that is stocked with water pop and beer. And absolutely spotless. The staff from groundskeepers to management were all very friendly and seemed willing to do what ever it took to keep the guests happy. The only negative was the food was not always hot. And it seemed to lean more towards rice and pasta. But there was a fair selection of fish and meat. The other minor negative is that although it is listed as all inclusive two of the restaurants were fee based. We never noticed this and were told about it by another guest who told us he had been there 4 years in a row and this was a new wrinkle.

Room Tip: Be a good visitor and leave a couple of bucks for your room cleaners. They are usually the lowest paid and Julia did a great job keeping our suite spotless and going that extra mile with towels folded to look like love birds and fresh flower blooms to add colour and scent.
  • Stayed: February 2013, travelled as a couple
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3  Thank CJD438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2013

I will start that this is the second time to this resort. We stayed from Jan. 29 to Feb 5th.
I'm pleased to say that this resort really has great service and the people are wonderful!!!
Our room was beautiful close to beach and pool and only a 7 minute walk from the lobby.
Everyday our room was cleaned with beautiful towel art and flowers that is such a nice added touch. Our experience with the staff was great we had left our camera on the tram and it was returned to lost and found. i wasn't worried about the camera it had all to do with the pictures of our trip.
Whenever we were at the pool or beach we also had great service someone always around to ask if you would like a drink. Koodo's to Claudio (not sure if the spelling is right) did a great job at looking after us.
we had Al a carte open no reservations required which was really nice. the food overall was very good the buffet food could have been a little hotter. Whenever we visited the Lobby we were looked after within minutes. if it wasn't a waitress/waiter the managers would be wandering around and make sure you had what you needed. The entertainment worked very hard and it was enjoyable. they had lots of activities within the resort no need to venture anywhere unless you wanted.
the day we were leaving we called for a pick up and within 5 minutes he arrived and loaded our luggage sadly as we did not want to leave.
if you have any question let me know and i will try my best to answer.
Highly recommend this resort.
Monica

Room Tip: corner suite
  • Stayed: January 2013, travelled as a couple
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2  Thank moeCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2013

I really can't think of anything bad to say about this hotel or the staff. Happy Face from the animation team was so much fun, she made our vacation special! We had a group of 8 and the first night we were there she asked all of our names and remembered each one of us the whole week! The rooms were great, even without the Platinum upgrade. The ocean was so warm and a beatiful aqua blue. My advice would be ignore the bad reviews book your trip and have a great time! Oh and try a Bavaro Princess..yummy!

  • Stayed: February 2013, travelled with friends
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4  Thank Shannon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2013

On the first day we arrived, and we booked the standard suite. Automatically, they gave us a platinum suite, right by the beach, with 3 beds, perfect for our family of four. We ate at the seafood restaurant-good selection and good service, as well as view of the beach. What I really enjoyed about this is the fact that you do not have to make a reservation at the restaurants. We wet to the lobby bar, and enjoyed a couple of drinks, and the tenders there were really kind and they knew what they were doing, even the kids! The second day, we woke up, took a stroll on the beach, had breakfast by the beach-(there are two buffets-the main and one is across from the McPrincess snack bar. Average food for breakfast-nice variety of fruit and whatnot. We went for a swim, the for lunch at the main buffet, and then to the pool. There is an ecological forest trail at the resort that leads to or goes from the lobby, into the platinum suite villas.There we saw iguanas everyday, geckos, anoles, weird birds, parrots, rabbits, herrings, black widow spiders, frogs, toads and a variety of fish and turtles-I really recommend this trail! Lunch had a decent variety, burgers steak, potatoes, etc,etc.
We ate at all of the restaurants and buffets, and our favorite dinnertime restaurant was Chopin buffet-the first time we went there. The second time, we got food poisoning, as we ate the breaded grouper fish and it was old and soggy, If it is not crispy, don't eat it!
The beach was great and everyone at the water sports center. I recommend parasailing, surfing at Macao beach, and the one most important one is the snorkeling (strictly snorkeling) excursions in the reef. There is no reef on this beach!!! The beach itself though is amazing. It is raked and clean everyday, crystal blue water, but always high and powerful waves, making the water murky with sandy and seaweed. Watch where you step though, I got pinched by a crab!
Overall, a worth-it investment.

Room Tip: Platinum All the way
  • Stayed: January 2013, travelled with family
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3  Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

We are a family of 4 with teenagers. We truly enjoyed our time at this resort (January 2013). It has one of the best beaches in the Bavaro area. If you are looking to relax on the beach, this is the place to be!

Having been to the Majestic Colonial a few years ago, I started our trip comparing the two resorts. They are quite different, but both are beautiful resorts. If you are looking for a smaller resort with a huge pool, then I would definitely lean towards the Majestic. The beach at Bavaro Princess, however, is the best around.

GROUNDS: The resort is quite large, but not too large to walk from the main lobby to the beach. They do have transportation throughout the resort if you aren't interested in walking. The grounds are beautiful and well maintained. The grounds crew worked daily making sure the grounds were immaculate (no power tools, everything was trimmed by hand). We were fortunate to meet one of the grounds crew near our bungalow, Carvajal. He would pick coconuts for us daily so that we could drink the coconut water.

RESTAURANTS: The food was good, but not exceptional. The main buffet (Hispaniola) is in the lobby near the entrance of the resort. They had a nice selection. The buffet is quite large and can be quite noisy when full. None of the a la carte restaurants required reservations. We went to dinner fairly early and never had to wait to be seated. We went to the Japanese restaurant,Tanuki (near the center of the resort), I thought the food there was good and quite plentiful. The steakhouse, El Gaucho, was near the beach. The food was good, but the meat not cooked as ordered. Medium/rare was well done and medium was medium/rare (I think there was a language gap with these descriptions). It was tasty, none the less. For breakfast and lunch, El Gaucho was a buffet with choices for everyone’s taste. The seafood restaurant, El Pescador, was in another section of the same building near the beach. The sea bass was excellent. No shrimp on the menu and Lobster was $25 extra. The Italian restaurant, Bella Pasta, was the most disappointing. It was located next to the seafood restaurant near the beach/pool. The snapper and the pasta dishes were very good, but don’t order chicken parm and expect it to be what you would find in the northeastern US. They had a trio of musicians that would perform in each a la carte restaurant every night. It was a nice touch, but they would try to sell you their music CD when they came over to your table. During the day, we had burgers at “McPrincess” on the beach. The burgers were great! The chef working the grill did an excellent job and worked very hard! We did not try the Oriental (Sakura) or Chopin (buffet) both located in the same building as the Japanese restaurant.

ROOMS: We were fortunate to have a bungalow by the beach (building 5) as I had requested prior to our arrival. We were steps away from the pool and the beach. The rooms were very clean and spacious. The fridge was refilled with soda, water, and beer every day. We received diet soda and extra water upon request without a problem. The beds were surprisingly comfortable. The layout of the room and the balcony was very nice. The only problem we experienced in the room was a drippy air conditioning condenser. The air conditioning was located over the tub, so the water dripped right into the tub.

STAFF: All of the staff that we encountered at the resort had been absolutely wonderful. Everyone greeted you with a smile. They worked very hard day and night to accommodate their guests. I was impressed that the staff did whatever they could to communicate with the guests in many different languages. The staff was superb! Most notable were Danicia at the front desk and Carvajal with the grounds crew. The animation team did a great job engaging the guests that wanted to be entertained, but left the rest of us to relax on the beach if we weren't interested in joining the activities.

SPA: I enjoyed the Chocolate spa package with my daughter (Sauna, Jacuzzi, full exfoliation, full chocolate wrap, and aromatherapy…I substituted a scalp massage for the aromatherapy). It was probably more suited for a romantic couple, but we enjoyed it. The services were professionally done and they spent a lot of time with us for an unforgettable experience.

Things we loved:
- The beautiful, clean, spacious beach…with enough shade or sun for everyone. No need to play the towel game here.
- Well maintained grounds.
- Friendly staff!
- Clean, spacious bungalows!
- Beverages were tasty and made to our liking!

Things we would change:
- Too many vehicles traveled on the same path as the pedestrians.
- The natural mangrove area in the middle of the resort occasionally smelled “swampy”. I would be disappointed if we were placed in a room closest to that area.
- Vendors on the beach could be annoying at times, but would leave you alone if you told them that you were not interested.

I would definitely go back! If you have any questions about our experience, don’t hesitate to reach out to me.

Room Tip: Ask for a room closer to the beach and the main pool (or by the main lobby and small pool if you prefer a quieter area). I would avoid rooms closest to the mangrove.
  • Stayed: January 2013, travelled with family
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5  Thank MAMNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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