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Reviews (10,238)
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82 - 87 of 10,238 reviews
Reviewed 23 May 2018

A very nice club, this is my second time here- but unfortunately for us, it has become oriented for families with children- most of the shows at night are for children as well as other evening entertainment where young 2-7 years olds at 10:30 at night are out on the dance floor with their mothers- sweet- but not for couples and single crowd. Great club if you have children- highly recommend for that.

  • Stayed: May 2018, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Club Med
Thank Mandy1420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded 1 June 2018

Thank you for the review! We are excited to hear that you had such a great stay at Club Med Punta Cana. We appreciate your feedback and hope to see you at another Club Med destination soon! The Club Med Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018

We stayed in the Pizzaro tower (Y) near the Zen Oasis. "Renovated room", shower was moldy and tiny, bed was hard like a rock - VERY uncomfortable!!!, pillows were very thin and square????. For a Club Med, we expected MUCH better - I wouldn't recommend unless stay is in the Zen Oasis section of hotel. Not 4 starts but 3 at the most. Buffet style lunch/dinner, several options to choose from, not wow, a lot of flies and birds eating from food trays. Drinks were good. Common areas clean. Service at breakfast wasn't great - always had to find someone for a coffee refill, has to ask several times, tables were not cleared quickly - therefore, unable to sit where you want. White chocolate bread well kept secret. Beach is very small.

Club Med G.O.'s Alexandra and Sebastien made our stay worth it! They are fantastic! Always a smile on their faces! A special thank you to both!

Room Tip: Ask to stay in the Zen Oasis section of the hotel - rooms are much better.
  • Stayed: May 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Melxana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, Guest Relations at Club Med Punta Cana, responded to this reviewResponded 24 May 2018

Hello Melxana,

Thank you for your review. We are happy to read that overall your enjoyed you vacation at Club Med Punta Cana but regret that your of your concerns. We truly apologize you were disappointed in you accommodations and the service in the restaurants. We will pass you comments and concerns on to the appropriate departments and manage to better approve everyone's overall stay with us. We will also let Alexandra and Sebastien know of your kinds words. We consider anything less than perfect to indicate room for improvement and look forward to the opportunity of welcoming you back in the near future.

Kind regards,
Your Club Med Team

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Reviewed 23 May 2018

he ZEN section is terrific. The staff is also terrific. The Cirque du Soleil show was terrific.
The swimming in the sea was problematic with the sea weeds infestation. The fresh food on display in the buffet was not protected from potential contamination from the customers helping themselves.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Club Med
Thank Philippe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded 1 June 2018

Thank you for your review! It's wonderful to hear that you had such a terrific stay at Club Med Punta Cana. We are so glad that you enjoyed the Cirque du Soleil show! We appreciate your feedback tremendously and hope to see you again soon! The Club Med Team

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Reviewed 22 May 2018

My family and I took a trip here for a week and found that it was the best all-inclusive resorts we've ever been to. What made our trip so great was the GO team. We met so many amazing GO's that were always helpful and making sure we had the best experience. Marieve was one of the first GO's we met who introduced us to other english-speaking guests our age, that we ended up becoming great friends with. The food service was another reason why we had such a great trip. There were always so many options of foods from all different cultures. Kyle, who works at Creactive, also made our trip so great. He helped all of us try trapeze, even though we were not good at it! The GO's made our trip so fun, we can't wait to go back!

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
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Thank lysslesakowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded 1 June 2018

Thank you for the review! We are thrilled to have earned the honor of the best all-inclusive resort you've ever been to...what a high compliment! It's great that our team impacted your stay so positively - they are truly the best! We are happy to hear Marieve was able introduce you to other English-speaking guests and that Kyle was able to help you try the trapeze. We can't wait to see you again soon! The Club Med Team

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Reviewed 22 May 2018

Had a great week. Team worked hard to please us and control the funky algae called Sargasses in French. Kind of limited access to the sea but GO team made up for it. Food was very good, my favorite salad bar for lunch.

  • Stayed: May 2018, travelled as a couple
    • Value
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1  Thank Lionel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, Public Relations Manager at Club Med Punta Cana, responded to this reviewResponded 1 June 2018

Thank you for the review! We are excited to hear that you had such a fun experience at Club Med Punta Cana. It's great that you were able to enjoy the salad bar for lunch - how delicious! We can't wait to see you again soon! The Club Med Team

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