My fiance and I just returned from a 7 day trip. Our first time at a Riu property.The beach is absolutely beautiful and never had any trouble with getting lounge chairs.The hotel property is large but our room ,1113, was within easy walking distance to the beach and main hotel. The room and the hotel are spotless. The staff works constantly to keep it that way. They are all very friendly and have a smile and a greeting every time you see them. The variety of food at the buffet is amazing. If you can't find something to eat or go away hungry-it's your fault. We also tried the Italian and the Japanese specialty restaurants and they were good. No problem making reservations but we weren't asking for the same night either. You could make a reservation from 8 to 11 in the morning.The entertainment staff is on duty all day and half the night doing their best to get everyone involved and entertained. Don't know how they maintain that energy. Went to the Spa for a massage and that left something to be desired. The first time ever that I have not been shown around the spa area and offered use of the facilites.I was simply taken to the treatment room. Was supposed to get an 80 minute massage of 5 different types of massage and it wasn't. No relaxing music so you clearly hear everything going on outside. Don't waste your money.The only other thing to complain about was the king bed was actually two doubles pushed together.The entire hotel was without hot water one day but that can happen anywhere. Be careful of the the rum drinks! I've been to other resorts where you couldn't taste the alcohol so we asked for double in our frozen drinks. That was a mistake that we didn't repeat over the following days. Overall had exactly the type of vacation that we wanted-very relaxing.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport ... more less
- Reservation Options:
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