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“Amazing Wedding Destination”

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Zoetry Agua Punta Cana
Ranked #2 of 112 Hotels in Punta Cana
Reviewed 23 April 2012

We brought 27 people to this resort for our wedding and this resort exceeded all of our expectations. I was very particular with what I wanted for our wedding and the wedding planner, Leticia, communicated promptly with every question and concern. Leticia’s organization and calm demeanor kept me collected throughout the process of planning my wedding. Leticia & Alain were extremely gratious in executing every detail to make our wedding the best day of our lives! ALL of our guests were completely satisfied and our wedding was above and beyond what we could have hoped for. This is the perfect place to hold a romantic wedding! – we were the only wedding party there that week which is a drastic contrast from the hotels down the road where brides are hitched on the hour, every hour.

Guest rooms were beautiful for all of our guests – I loved the Suite Carib and the Jr. Agua Swim-up Suites the best! Every room is different and extremely clean and gorgeous. The nightly turn down service was a great touch...the staff took great care in making our room wedding night perfect with rose petals, a warm drawn bath, and a cute bride figure on the bed made out of towels and veil.

This resort could not be more accommodating – staff was amazingly friendly and warm and went above and beyond to make sure everyone was happy and enjoying their stay to the utmost. The cuisine was out of this world – the 3 restaurants were absolutely amazing and we never tired of the menus in the 8 nights we stayed at Zoetry. The front desk staff are very well trained - extremlely nice, accommodating and incredibly funny - thank you Annie and Lucas for being so helpful!

This resort overall exceeded my "all inclusive" expectations; there were no hidden fees or extras. The wine and food were excellent and great Dominican drinks were available at the bar(try the mamawana). From champage daily (you call the front desk when you want it), complimentary laundry service, and fully stocked bar/fridge, we couldn't imagine any other resort measuring up to Zoetry.

This is a perfect resort for a quiet and romantic getaway. The bar staff and the activities director, Chely, made our nights out at Zoetry so memorable!

Thank you Zoetry staff and management for making our stay so enjoyable! You can count us in for another stay at Zoetry next year!!!

Room Tip: Garden View rooms are larger and more private. The Suite Taino and Caribe were beautiful and very l...
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  • Stayed: April 2012, travelled as a couple
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3  Thank HomeGrownVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paco A, Guest Relations Manager at Zoetry Agua Punta Cana, responded to this reviewResponded 2 May 2012

Dear Guests

We are very happy to know that your wedding in our property was exactly what you were looking for and that all the guests were happy with our service. It is really satisfactory for us to know that
we made one of the most important days of your live just as you have dreamed.

We would love to host you back in our property and celebrate your first anniversary with you.

Namaste.

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3,363 - 3,367 of 4,334 reviews

Reviewed 22 April 2012

Well what can i say the resort is so zen like its amazing. As soon as you walk into the open air lobby you just become calm and relaxed ahh vacation started. There really are no words you just have to see it. The grounds are really small but wonderful.The food can get boring but breakfast is awesome the pineapple jam wow.The service is amazing!!!!!!!! The service on the beach is the best i ever had they come by with snacks all day you don't even have to ask. you can even order off the restaurant menus right on the beach. The beach..... its not all that pretty. Its dark brown sand!!!!We did walk down the beach about 15min and it started to get lighter not much but lighter.Bright side we did find lots of shells down there.

  • Stayed: January 2012, travelled with family
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1  Thank Gypsylove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paco A, Guest Relations Manager at Zoetry Agua Punta Cana, responded to this reviewResponded 2 May 2012

Dear guest

Thank you very much for such a positive comment about our experience in our property. We are improving all our menus in order to have even more options for our guests.

We look forward to hosting you back soon at Zoetry Agua Punta Cana.

Namaste.

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Reviewed 21 April 2012

My wife and I stayed 5 nights. We just got back yesterday. It was hard to be back to reality! Everything was perfect every day. The food is very good, did I mention very very good! the staff is super nice and the word NO does not exist on this resort. The staff will always meet your demand and even surpass you expectations. They are super friendly and always serve you with a great smile no matter if it is 8am or 10pm. We were upgraded in room 20 which is ocean front main level, only few steps from the beach with a mini private pool. If we go back I will book the same room. To wake up in the morning with the ocean and the sound of the waves is magical. Room service is 24/7 and you order what ever you want to eat or drink. Eating lobster with a nice a bottle of red wine for lunch facing the ocean is to die for! The resort is very relax and the staff is very respectful of that. No matter where you go it is never crowded. You feel you own the resort. The good thing is you don't have to make reservation at the restaurants, you show up when you feel hungry and there is always a table ready for you. Make sure you have a coffee at Coco Cafe. They will make you a great cappuccino hot or cold depending how you feel and always with that great smile. We had high expectations before we left and we were not disappointed at all. Thanks to all the staff who made our week a week to remember and a special thanks to Juan Carlos for the great room service, to Kenny for you delicious cappuccino, Nislon for your great drinks and Chely for your joie de vivre. Now the question is not if we will go back, but when? Un gros merci de Maxime et Lynn from Montreal

Room Tip: Go for the ocean front. Only few steps from the beach.
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  • Stayed: April 2012, travelled as a couple
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5  Thank yomaxoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paco A, Guest Relations Manager at Zoetry Agua Punta Cana, responded to this reviewResponded 2 May 2012

Dear Valued Guest,

On behalf of the Zoetry Agua family, we wish to thank you for sharing your experience about your stay with us.

We are glad that we fully met your expectations and will keep on working hard to make your next experience with us even better.

We look forward to welcoming you back to Zoetry Agua Punta Cana soon.

Namaste

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Reviewed 20 April 2012

What a tremendous honeymoon we had at Zoetry Agua! We could not have been happier with our choice of resort. Without a doubt the best thing about the resort is the staff. Rodolfo, Juan Antonio, Orlando, and all the rest of people who did an excellent job of taking care of us deserve the utmost praise. Never have I experienced a place where the resort staff was so friendly and eager to please. The rooms are beautiful and comfortable. The food is delicious and plentiful. I could go on and on about all the great experiences we had a zoetry, it truly was a trip we will never forget.

  • Stayed: March 2012, travelled as a couple
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2  Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paco A, Guest Relations Manager at Zoetry Agua Punta Cana, responded to this reviewResponded 2 May 2012

Dear Valued Guest,

On behalf of the Zoetry Agua family, we wish to thank you for taking the time to share your experience about your stay with us, and especially about our staff.

Rodolfo, Juan Antonio and all our team we are very glad to know that our effort and genuine care for our guests is recognized.

We look forward to your next vacations with us.

Namaste

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Reviewed 20 April 2012

My wife and I stayed at Zoetry for 5 days and found it to be truly top notch. After reading many reviews prior to going we were a little concerned about what to expect. I must say that most of the complaints were not substantiated on our visit. The room(1) was perfectly situated with a swim out pool. The staff communicated clearly and effectively and ALL of our requests were taken care of Immediately We ordered breakfast through room service every day and it arrived within 30 minutes, every time! What more could you ask for, Not having to rush to make some breakfast deadline when you want to sleep in. The food was fresh and hot when we got it. All the restaurants are sit down menu with waiter service. The food selection is quite extensive and all the food is fresh and prepared on the spot, not something thats been sitting around all day. Presentation and ingredients are very good also. Plus they will make anything you wnat how you want it if its in the many.Wide selection of teas and drinks(the bar needs a little help though, we do not consume alcoholic bevareges so we were able to tell what the REAL tatse of the drinks were.) Plus
Alain, the resident manager was allways availabe and made very good suggestions through out our stay. The spa was an excellent treat as we went there everyday.
The room was VERY BIG with a double king size bed....yes double King. The shower water was hot and had a beautiful view of the gardens and pools.
We were able to walk around and and I would not change my choice of room location. Why? Because the second floor rooms require some walking and the ocean views dont offer enough privacy. We like easy acces and privacy and our room gave us both.
By the way, the property was at 100% capacity so Zoetry showed itself capalbe of operating efficiantly, effectivaley and to the level of service one would expect of such a property.
As for the insects, I have not visited a propertty in the world that did not have any. (The safari in Africa was a little overboard).
Will we return...absolutly. No loud music...no crowds...no one trying to sell you a tour or something you dont want to do...Just great rest.
Once again...Thank you Zoetry...And Thanks Alain!

Room Tip: Room 1 with a swim out pool. Private..close to lobby and spacious.
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  • Stayed: April 2012, travelled as a couple
    • Value
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    • Cleanliness
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4  Thank rayandpattycake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlainBERTHELOT, General Manager at Zoetry Agua Punta Cana, responded to this reviewResponded 23 April 2012

Dear Guests:

Thanking you for your kind comments / very motivating for all our staff - and I, of course -, as to keep-on doing our best to reach or surpass our clientele's expectations, we look forward to welcoming you soon.

Best regards,

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Additional Information about Zoetry Agua Punta Cana

Address: Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Punta Cana
#2 Top resorts Hotel in Punta Cana
#2 Luxury Hotel in Punta Cana
#2 Spa Hotel in Punta Cana
#16 Romantic Hotel in Punta Cana
#20 Family Hotel in Punta Cana
Price Range: $530 - $1,516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zoetry Agua Punta Cana 5*
Number of rooms: 96
Official Description (provided by the hotel):
Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more   less 
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Also Known As:
Zoetry Agua Punta Cana Hotel Punta Cana
Agua Hotel Punta Cana
Agua Punta Cana

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