I have too many good things to say about Zoetry Agua, it's almost overwhelming! Before coming to this resort, my boyfriend and I did a ton of research- reading reviews- looking at photos and I knew that zoetry was exactly what I was looking for. My boyfriend and I were celebrating our 6 year anniversary and we were looking for something quiet, tranquil, adults only and romantic. I will say, that the photos I saw beforehand, do not even do the resort justice. "Truly special" is the one thing I would say to describe our stay at Zoetry.
Upon arrival, we were greeted by the nicest staff saying "welcome home"- taking our bags and giving us fresh watermelon juice. We were introduced to our butler Ramon, also known as "wide Ramon" since there are two Ramon's. Ramon is extremely warm, welcoming and professional. He told us he would be there for us day and night- no matter what we needed- he could deliver. He brought us to our room which was absolutely gorgeous. It was spacious, immaculate and beautifully decorated. A king size bed with freshly picked flowers, a fully stocked mini fridge ( restocked daily), a huge jacuzzi tub and gorgeous balcony. We spent our first night walking the resort and going to the Italian restaurant since everyone said it was the best. When we arrived, we were shocked with how beautiful the decor was as well. I have been to many different restaurants at all inclusive resorts, and this looked like a boutique restaurant in Manhattan. The service was just as outstanding. We were given cucumber water, champagne and focaccia bread with fresh Parmesan. We ordered the Octopus Carpaccio and the caprese salad for or appetizers. For our entrees we had the Lasagna and the fried ricotta and spinach ravioli. We had tirasmusu for dessert. This was only night 1 and we were already blown away.
We stayed for 7 nights and during our stay, I have never encountered a more pleasant or helpful staff in all of my travels. All of them were extremely attentive, respectful and have a huge smile on their face. Anytime you say thank you, they respond with " it's a pleasure". We thought it was so nice.
Vanessa was our favorite server- she is just a sweetheart. Jenny was our favorite hostess- she was at almost every restaurant we went to, each night, for our whole trip. She gave us Spanish lessons and would test us to see if we remembered what she taught us. She was such a delight to be around and we felt like she was a real comfort every time we saw her! We weren't able to say goodbye to her though which we were sad about.
Another person that we have to mention is Willy. Willy was not our butler but we met him and immediately became friends with him. He is easy to identify because he has the prettiest hazel eyes. We hung up with Willy and were able to learn all about his background and his life- he has a really cool story! Willy helped us resolve a situation even though he was not out butler and moved our room within the matter of hours!
A special shoutout to Ramon, our butler, who arranged so many things for us to make our stay special since we were celebrating our anniversary. He made sure we had champagne every night. One night he brought chocolate covered strawberries, and anther night a cake that said happy 6 years! He arranged early morning breakfasts set up at our room and dinners on our balcony with whatever food we wanted. He set up our massages for us, and our horseback riding on the beach. Ramon checked in on us daily and made us feel so comfortable and like we could really count on him. On our way out, Ramon got us our favorite fajita wraps to go to being to the airport and called our car service which was waiting promptly. This entire staff makes sure that your stay is seamless and that you have 0 problems. If you do have a problem, they will be sure to resolve it instantly.
Between the amazing restaurants with extensive service that you don't need any reservations at, pool and beachside service, beautiful and comfortable rooms, the breathtaking views and the absolute serenity- I really can't imagine a better trip for a couple. Zoetry is beyond special, truly making you feel at home the whole time you are there.
On the way out, I got to glance at some of the other resorts nearby and let me say they are NOTHING- compared to the charm and beauty at Zoetry.
Suggestions/ tips for travelers:
Bugs: The resort can get very buggy after 3:30 and especially in the evening. We brought mosquito repellent bracelets which worked well but the resort also has bottles of OFF everywhere. Often times the staff will just come up to you and offer you a spray. I read some really whiny complaints before coming which freaked me out but as long as you spray, you will be fine. Those that are complaining, probably didn't use the spray.
Medicine: I got a little sick while I was there and wish I had brought vitamin C or some medicine since it's a bit hard to get medicine that we are familiar with. The staff was still accommodating and brought me tea and honey for my throat.
Food: For dinner- Italian is definitely the best- I think we ordered every pasta dish on the menu. Our favorites were the Linguine with shrimp, Fried ravioli, Lasagna and Four cheese penne. The international was the other dinner restaurant we went to twice- and we got lobster both times which was great ( and since my boyfriend is from New England, he is a tough judge). The Tres Leche dessert was also delicious. Indigo is the restaurant for breakfast and lunch. Breakfast they bring you coffee, cucumber or lime water, mimosas and watermelon or pineapple juice. They bring fresh fruit and have a very extensive menu- you can pretty much get anything from omelettes to waffles. The lunch menu is also great offering salads, wraps, burritos, ceviche, chicken wings and more. They will always try to persuade you to have more alcohol and more dessert at every meal!
Butlers: Specifically ask for Ramon or Willy!! You will be in the best of hands with both of them!
Thank you to all the staff for our amazing trip- we couldn't be more grateful we could celebrate with you and can't wait to come back one day! For anyone reading this who is looking for an amazing experience- don't even think about going anywhere else !
- Official Description (provided by the hotel):
- Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more less
- Reservation Options:
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- Also Known As:
- Zoetry Agua Punta Cana Hotel Punta Cana
- Agua Hotel Punta Cana
- Agua Punta Cana