We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't leave your valuables in the room!”
Review of Couples Sans Souci

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Couples Sans Souci
Ranked #3 of 35 Hotels in Ocho Rios
Certificate of Excellence
Reviewed 27 August 2008

My husband and I vacationed at San Souci in 2004, it was not yet a Couples resort at that time. Happily, we will be returning in November of 2008. I have been on this message board to get updates about the property and was reminded that we too were robbed on our last evening at the resort when we were there.

I left my wallet in our room safe and after returning from dinner realized that our cash was stolen. We contacted security and a report was written up, but it all seemed quite routine for them. Not a great experience for vacation.

I write this review merely as a caution to truly guard your valuables while you are at the resort.

Obviously, it is as beautiful and romantic as all the previous posts say, or else we would not be returning.

While it is NOT the best place to stay in Jamaica...that title goes to ROYAL PLANTATION, it IS the best place to go for an inexpensive Jamaican vacation. We are looking forward to our return.

  • Stayed: July 2004, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank KAWEENA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,973)
Traveller rating
Traveller type
Time of year
Language

3,551 - 3,555 of 3,973 reviews

Reviewed 25 August 2008

By way of background, I wanted an Island vacation, relaxation, excellent food and tropical grounds. We are both in our early 30's and needed a break from the hustle and bustle of Los Angeles. When we started researching our summer vacation, we had decided on three possible islands, none of which were Jamaica. My husband stumbled on information for Sans Souci and after extensive research, we completely changed our plans.

We choose Sans Souci because the grounds appeared amazing, the food received good reviews and the hotel itself did not look like a large/bland chain hotel. We stayed from 7/30 - 8/5

Rooms: We booked a one bedroom ocean suite, with balcony. It was very important for use to have an amazing view, as we wanted to spend some of our evenings simply looking over the ocean and drinking wine. We were initially placed in D block (some of the rooms seemed to have amazing views, ours did not). We did not complain but our wonderful bellman (Nico) noticed that we were checking out the balcony. He said he would make a call to the front desk and show us a few different rooms to see if we liked any of the others. He took us to G16, on the cliff. The view was amazing, looking over the mineral pool with a clear shot to the ocean. We had a table with two chairs and a large chaise lounge on the balcony. The balcony was large enough that I did not feel like we even had any neighbors. The actual room itself looked like it had been updated. Nice bed, good size bathroom. Overall the room was as I expected, but the balcony/view is beyond words.

Food: I am extremely picky. My husband has given up on taking me to Mexico b/c of the food issues I have. No problems here. Loved the food. We had great jerk chicken at the beach bar/grill and loved our dinners at Casanova and Bella Terra. Even though Casanova is the nicer restraunt I loved Bella Terra for its location on the beach, good selection of Jamaican food and our server Maureen.

Atmosphere: We have never been to an AI, so we were not sure what to expect. We spent most mornings on the beach, under either a palapa or one of the trees. One of the most relaxing things was taking the floaty into the ocean. While I have heard the beach is not as nice as Negril, it was just perfect. You are completely secluded from any other resort and you feel like it is your own private island. I absolutely loved the feeling of seclusion. The grounds were unbelievable. There were so many beautiful stair cases and quiet areas throughout the resort Since we were in the G block, we had a long walk to the pool and always took advantage of exploring different paths. We did not partake too much in the night life, other than to have a few drinks after dinner at either the beach bar or balloon bar.

Overall: Wonderfully romantic. I was more relaxed than I have ever been. I appreciated seeing the GM walking the grounds and mingling with the guests. The overall pace of the hotel was perfect, very relaxing, no spring break feel, but still plenty of friendly people to talk to and activities.

  • Stayed: July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
8  Thank catc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2008

Bottom line this place was great. The layout is beautiful, the people are friendly, the food was excellent. The only part that gave us grief was Air Canada, but thats to be expected, I wish we had other choices from Canada.

We went to relax and do nothing and thats exactly what we got. I had zero stress, there were no issues getting dinner times, no problems going diving or snorkleing (some people went every day) Biggest problem I had was trying to decide on what to eat or what drink to order. The entertainment was actually pretty good, I was impressed.

In the end, based on what we heard about the other resorts from other people, this was the best place to be. We would definitly go back to sans souci if we go back to Jamaica.

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank superchop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2008

I have been a Couples Negril die hard loyalists for years and would never consider going any where else until...I stll LOVE CN..My wife Peggy and I have hosted a Annual Couples USA 10 0 C Par Ta for the past three years..We usually have between 15 and 20 couples that attend..Most have already been to a Couples resort..

Well,seems like several of the ladies,Mzambo,Nazie and Kamp95, wanted to try CSS instead of Couples Negril...They supplied me with several Salty Dogs and I agreed to try CSS in 2008....For many months afterward, I tried and tried to wiggle my way out of this..They held me to my drunkun word..Not fair,huh?

NOW..CSS Couples Sans Souci.

I'm not great with words so bear with me.

CSS's GM Mr Pierre Battaglia is an outstanding,on the ball,hard working and caring man..His actions trickled down thru everyone of his employees.
The resort is drop dead beautiful..Second to none.
The service was outstanding,
The food was fresh,tasty and plentiful.
The employees were extremely friendly,smiling,thoughtful and caring.
The suites were very beautiful..We went with six other couples and we all stayed in different buildings but we all got together and did a tour of everyone's room..All were very clean with great and different views.

I 'highly" recoomend CSS..Couples Sans Souci and can not wait to return..I plan to SNEAK over there from CTI next January..Just gotta go back,look around and get me some employee hugs.

CSS...Couples Sans Souci..Oh,how I love typing these words.

Hugs

  • Stayed: April 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
14  Thank tommywommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2008

This is a difficult review to write. On one hand, we really enjoyed our vacation. The food at San Souci was delicious. Probably the best of all the all inclusives we've been to (We've been to Sandals, Gran Bahia, and Secrets Excellence on previous trips). The beach is small but very relaxing. Even on the busiest days, we were able to find chairs quickly and the beach never felt very crowded. The mineral pool was very peaceful, and we really enjoyed the sunsets. The rooms are very outdated though, so that is downfall. The main pool, compared to other resorts we stayed at, is on the small side. There are some very friendly staff members there. Fabian the fitness instructor was great. Dwayne the beach bartender kept us entertained for hours with his tricks and games. Kerine and Jason were some of the best wait staff we have ever encountered! If we were allowed to tip, we would have given them a 25% tip without a doubt in our minds. Their service was THAT good!

BUT, here's where it turns to the worst. We had read that the safes in the rooms can easily been broken into. So, I had hidden my IPod, Bose Noise Reduction Headphones, and my cell phone in my dirty laundry bag at the bottom of my suitcase. Nevertheless, it was still stolen. The fact that my personal items were stolen from me despite being hidden away indicates that this resort has a theft problem. They have employees that will go out of their way and rummage through people's personal belongings to find things they can steal. This is a very unsettling feeling to say the least. I feel extremely violated. It's my first day back from vacation and instead of feeling relaxed, I'm upset and angry. It basically ruined my vacation. It's one thing if we left the items out in the open in the room but the fact that they were hidden amongst smelly laundry shows how desperate Couples San Souci employees are willing to go.

I'm not sure if I will go back to Couples Resort or Jamaica in general due to this, but if you do go, please make sure to leave anything valuable at home, or bring a lock for your suitcase to lock your personal items in. OR --- go to another country where theft isn't such a problem. We never had any issues in Dominician Republic, Mexico or St Lucia.

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank Maggs8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ocho Rios
1.2 km away
Jamaica Inn
Jamaica Inn
#1 of 35 in Ocho Rios
1,322 reviews
3.1 km away
Couples Tower Isle
Couples Tower Isle
#5 of 35 in Ocho Rios
3,172 reviews
1.8 km away
Sandals Ochi Beach Resort
Show Prices
Show Prices
Show Prices
86.5 km away
Sandals Royal Caribbean Resort and Private Island
134.1 km away
Couples Negril
Couples Negril
#8 of 80 in Negril
4,389 reviews
1.5 km away
Sandals Royal Plantation
Sandals Royal Plantation
#2 of 35 in Ocho Rios
2,612 reviews
Show Prices
Show Prices
Show Prices

Been to Couples Sans Souci? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Couples Sans Souci

Address: Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Ocho Rios
#3 On the Beach Hotel in Ocho Rios
#3 Spa Hotel in Ocho Rios
#3 Romantic Hotel in Ocho Rios
#3 Luxury Hotel in Ocho Rios
#6 Family Hotel in Ocho Rios
Price Range: $490 - $990 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Couples Sans Souci 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA and HotelQuickly so you can book your Couples Sans Souci reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Couples Sans Souci Hotel Ocho Rios
Couples San Souci
Couples Sans Souci Ocho Rios

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing