We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$292
US$270
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Hibiscus Lodge Hotel(Ocho Rios)(Great Value!)
US$125
US$112
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$75
US$60
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Jamaica Inn(Ocho Rios)
US$385
US$339
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Chrisanns Beach Resort(Ocho Rios)(Great Value!)
US$88
US$76
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$159
Official Site
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
The Lion House Jamaica(Ocho Rios)(Great Value!)
US$50
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reggae Hostel Ocho Rios(Ocho Rios)(Great Value!)
US$53
US$41
Expedia.com
View Deal
Certificate of Excellence
  • Bar/Lounge
Kaz Kreol Beach Lodge(Ocho Rios)(Great Value!)
US$70
US$65
Travelocity
View Deal
  • Free Wifi
  • Free Parking
Moon Palace Jamaica(Ocho Rios)
US$603
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,812)
Filter reviews
2,812 results
Traveller rating
2,264
373
122
36
17
Traveller type
Time of year
LanguageAll languages
More languages
2,264
373
122
36
17
Show reviews that mention
All reviewswobbly peacockle papillonbeach butlerroyal grilleast beachfrench restaurantterrace restaurantpeter fraserfrench balconyarnold nugentlobster bltbutler servicerose waterour honeymooneast wingfood and beverage managerthe general manager
Filter
Updating list...
2,078 - 2,083 of 2,812 reviews
Reviewed 27 November 2011

This is our 2nd visit to this hotel, we loved it so much that we decided to come back after 3 years. Not a great deal has changed apart from getting a personal butler each and the hotel no longer offering a free private transfer from the airport. This is one thing I did miss, it is a long drive approx 1.5 hours to 2 hours one way and sharing a minibus is not the same as a private car, still as soon as we arrived we were greeted with a much needed cool drink and the relevant paperwork to review and sign. This did not take to long and in 1/2 hour we were shown to our room by one of our Butlers. The room was large, clean and the bed very comfortable, we had a Great House oceanfront suite which had no balacony but you could open the French Door windows. The jacuzzi bath, shower and toilet were crammed into a small room, they were joined by another room which had the sink and a walk in wardrobe. The bathroom was quite dark and the shower was not the most powerful shower we have had, but it did the job!
We had room service each morning and it was pleasant sitting in the small 'living room' area with the french window open, but nothing like sitting on a balcony!. This we did miss, however in order to have a proper balcony you would need to pay quite a bit more for this luxury as few rooms had them. The butlers were very good they arranged your trips, reservations for dining and spa treatments they were also on hand if anything went wrong but to be honest, I would rather have had the private transfer as they didn't really do much more than a concierge would have! The beach was small but very well kept, likewise the grounds and the pool area, these were kept clean and tidy and were relaxing to look at. During our first week we found that most sunbeds were taken by 7am then as the hotel got busier, they were being reserved by 6am most of these reservations seemed to be done by either butlers or the beach personnel something that should not happen but if you tip enough it does! Talking of tipping, only butlers are supposed to be tipped which can get quite expensive if you are staying 10 nights or more, we tipped $5 dollars most days but I guess in order to get the best tables you might have to tip more! The food was very good and the buffet was excellent, there was no need to queue as you had set times to eat which I thought was a good idea,you could relax and not worry about getting seated. The drinks were of a high quailty and the measures large. All the staff could not do enough for you, they were all helpful and polite. The evening events were small scale you had live music most nights and during the day you had yoga, tennis and nature walks around the hotel to amuse you. The gym was air conditioned but small, only 1 exercise bike 3 treadmills and 2 step ups plus weights etc.
This is a lovely small hotel, certainly not lively which suited us. If you did want a bit more life then next door at the larger Sandals Resort you could find this and additonal restaurants.

Room Tip: All rooms have an oceanfront view, the French restaurant is the best place to eat and the cocktails are great!
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank armada69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2011

What a lovely place. Small does not mean inadequate, small means intimate and lovely.

This hotel has it all for those of us that want to decompress. The rooms are nice, a balcony on every room (all overlook the ocean) would be a plus but having French doors open to the sea breeze is great.

The beach butler service was beyond compare. Adrian (the chief of the beach) is amazing. The attention to detail is a gift and he has it! He even brushed off my wife’s toes, covered in sand while on the beach.

My wife spent her 50th birthday there and they knew it and made a tragic event (LOL!), celebratory! I have to give special props to the General Manager, what a wonderful gentleman, his attention to detail and his engagement with the guests is laudatory!

For an all inclusive' the food was extremely good. I love swimming in the ocean and the beach here although small, is exceptional for Jamaica (if you are not in Negril).It is comparable.

Since we are Canadian and not multi millionaires, we are not used to butlers...we had no idea and were somewhat afraid of how we would deal with this. However they were not obtrusive, they were behind the scenes and there when we needed them (for special events etc...)so we breathed a sigh of relief on that one!

I would highly recommend this resort if you are not looking for a crazy party time but a peaceful getaway.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2011

Ok honest experience here goes:
Arrived after long flight with British Airways business class, great flight no problems, a little tired but looking forward to getting transfers to hotel. Was advised by rep to go into Sandals lounge for a refreshment drink, they would call us shortly, waited over an hour ! Every other hotel called bar ours. Eventually driver arrives and we are off, 90 min transfer though. By this time eye lids drooping and getting a little flustered.
Arrived at hotel, small but bijou, then told to wait. 30 mins later eyes now closing and mood not that good we got our keys. Hooray !!
Butler took bags to room, did not offer to empty them, was told to be up early to get a sun bed !!! Good first impression NOT

After a glass of wine (nice wine & great service) BED

1st day, walked around by ourselves found beach, restaurants etc and sun beds

Hotel small but lovely, food great, service at restaurants bars and on the beach excellent however by 10 all sun beds gone and watched people arrive with no where to sit ! Not good.

My opinion after 7 nights:

Hotel romantic, quiet but fun, met some lovely people, rooms clean, grounds well maintained, food excellent, service from waiters etc amazing, view from room good, beach clean.

Needs improving, amount of sun beds, attitudes of butlers, shower/baths need to be updated as took one hour to fill bath and shower pressure poor.

Not amused with: Booked 3 trips, all of which were no more than 7 min drive away. Take for instants Rain forest bob sled, cost 270 dollar for two through the hotel, when in fact its 4 miles up the road and 55 dollar each on entry. Suggest you do a little investigating before booking anything wish we had ! may have saved a lot of money.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Justine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

This was our second time staying at the Royal Plantation. The first time was prior to Sandals. Not a lot of differences. The cell phone and 2 butlers was one notable change, for the better. Also, more information pertaining to excursions and spa treatments, again for the better. It was busier and more younger couples than our first visit. We love this resort. My husband and I both have high expectations when it comes to vacations and this place certainly meets them. Our tastes for restaurants, room comforts and ambiance along with expectations for quality service are also high. As long as you switch your mentality to "No worries in Jamaican time" you'll be pleased! We stayed in room 360, the Governors Suite both times. Wandered over to the Sandals next door but quickly returned.

Really the only negative things were the 1.5 hour drive which is much easier to endure if you get a private transfer! The beach was the second, you have to wake early to reserve your chairs on the beach or you don't get where you want. They will squeeze in more chairs for you later but it won't be your choice of location. But that just indicated the resort was full which was a good thing as we know if will be here when we want to come back in the future.

Must Dos:
Try a G Stone martini from Gladstone
Lobster BLT at the cafe
Jamaica night
Candle light dinner on the beach
C-Bar
Le Papillion
Couples message on the pier at sunset
Dunn River Falls
Dune Buggy excursion
Snorkeling
Kayaking

Room Tip: We stayed in room 360, the Governors Suite both times. Best views in the resort!
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 9kidsus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

All around awesome. Service was next to none. This was our first all-inclusive and we've been to two since. We keep wishing we went back to Sandals in Jamaica. Simply awesome!

  • Stayed: December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank mtmaclean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews