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Sandals Royal Plantation
Ranked #2 of 35 Hotels in Ocho Rios
Certificate of Excellence
Reviewed 10 October 2017

The Sandals Plantation was a beautiful experience. The grounds are stunning and the service was exceptional. Every staff person I came in contact with from the front desk to the food services to the spa was an great experience.

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
2  Thank srk730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 56 of 2,627 reviews

Reviewed 3 October 2017 via mobile

Excellent resort, great food and high quality service. All inclusive including Californian wines and premium spirits. Butlers provide additional services but despite a no tip policy the Butlers have to be tipped. Golf included and course is just a 10minute ride using the complimentary buses. The course is OK and you have to have a caddy which is a minimal charge. Buggies are extra but you can walk.

The other Sandals resorts can be used but the Royal Plantation is for guests only. The night club (rabbit hole) in the sandals resort next to the Royal Plantation is worth a visit.

Stayed: January 2017, travelled as a couple
2  Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017

This hotel is the best Sandals, if not the best hotel period, on the entire island of Jamaica. The service was top notch, the food was to die for, and the view from our suite was absolutely amazing. I can't say enough about this hotel. This is one of the best all-inclusive establishment I've ever stayed in. You WILL NOT go wrong with this choice. Thank you Royal Plantation for your hospitality and a very relaxing time.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank riahont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals Royal Plantation, responded to this reviewResponded 2 October 2017

Hello and thank you for your review on Sandals Royal Plantation. You have definitely put a smile on a lot of faces throughout the resort with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It is nice to hear that it makes a difference for the impression we have made on your vacation experience. We look forward to your return with us.

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Reviewed 29 September 2017 via mobile

We were worried pre holiday given the Caribbean weather but luckily Jamaica hasn't been affected by the hurricane season. Arrived at the hotel and were greeted were greeted by fantastic staff. That was 11 days ago. On the beach for our last day today and the experience has only got better. Attentive staff, great butlers (Adrian and Ash), food has far exceeded expectation and the cocktails on the beach........ will defo return to this great location. Frank, the manager oversees everything in a very hands on way and everyone from the drivers to the waiters work hard to ensure a great time had by all. Our 30th wedding anniversary couldn't have been better!!

Stayed: September 2017, travelled as a couple
4  Thank Ranmoreboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals Royal Plantation, responded to this reviewResponded 3 October 2017

We are incredibly grateful that you took the time out to write a review of Sandals Royal Plantation. We value our customer satisfaction as top priority and we are committed to our customers. It is customers like you that make our job wonderful. We look forward to serving you again.

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Reviewed 28 September 2017

We got the joy of spending our honeymoon at Royal Plantation. We loved everything about this resort. The exceptional service, fancy room, amazing food/drinks, spa, soft white sand on the beach, and the relaxation. The butler service is spectacular-Neil you are the best! They will book all dinner reservations for you (there is no limit to the number of reservations like other all inclusives). The neighboring resort is much bigger (and louder) and houses many but not all of the restaurants. For safety and ability to find the restaurants your butler kindly escorts you to each dinner for your convenience. The food at both resorts is untouchable in taste and quality.

There is a east and west side beach with wait staff on both sides for unlimited food and drinks. All staff on the beach are very attentive and pay attention to your beverage and food choices for future days. East side of the beach offers paddle boarding, kayaking, glass bottom boat rides, snorkeling, sailing, so many fun activities to meet every persons taste. The water in Jamaica was the warmest ocean water my husband and I have ever felt. Yet very refreshing to lay in the hammocks over the water or in their stationary waterfloaties available.

We had a ocean view suite that was stocked everyday with wine, champagne, beer, water, juices, pop and awesome Jamaican coffee for each morning. Our maid Maryln kept our room spotless all week and she was incredibly friendly.

Royal Plantation has the best service and staff I have encountered at any resort. They truly do their best so you do not have to lift a finger throughout your entire vacation with them. They are exceptional and we enjoyed getting to know many of them throughout our trip. We booked our trip back already and will likely be Royal Plantation Guests forever.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Royal Plantation

Address: Main Street, Ocho Rios, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ocho Rios
#2 Romantic Hotel in Ocho Rios
#2 Spa Hotel in Ocho Rios
#2 Family Hotel in Ocho Rios
#2 On the Beach Hotel in Ocho Rios
#2 Luxury Hotel in Ocho Rios
Price Range: $765 - $2,266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Royal Plantation 5*
Number of rooms: 74
Official Description (provided by the hotel):
•All suite resort and all are serviced by butlers trained by the Guild of Professional English Butlers•2 private beaches with beach butler service•The Caribbean’s only Champagne and Caviar Bar•Exquisite International, Mediterranean, Caribbean and French cuisine•24 hour in suite dining•Complimentary transfers from this resort to all Sandals Resorts•Voted Sandals Resorts “World Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row•Five Star Diamond Award - American Academy of Hospitality Sciences ... more   less 
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Also Known As:
Sandals Royal Plantation Hotel Ocho Rios
Royal Plantation Ocho Rios
Royal Plantation Jamaica

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