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Reviewed 14 July 2021

My husband and I traveled to Charela Inn the end of June for our 4th stay and had another nice break on the nicest stretch of beach. Having finally been vaccinated and allowed to travel without quarantining upon return to the US we headed to Jamaica after being tested for covid for our flight. The airport, Newark, NJ, was busy, the flight filled. Sangster's airport was busy. It was kind of surprising. Our pre arranged transport through Charela Inn was waiting for us and we were on our way. Our arrival was pleasant and we were off to our room in no time. We stayed in the new building on the third floor and it had a great view. We learned that our first choice in room selection was not available, not due to occupancy, but rather due to construction on the bar area where the Jr Suites are located. The construction added some noise by day, but it was fine as we were able to stay away from the noise by spending our beach time in front of the new building and had a walkway right to the beach from our room. The new room was immaculate, the furnishings nice and the bathroom roomy, too. Lots of storage. We got comfortable. Found it odd that there was no art work on the walls. Also the lighting was a bit off with no lamps in the sitting area. But we enjoyed our time in the room and having the balcony with a side opening really opened up the view. We missed having any entertainment available, but understand that having so few guests made it not feasible. We once again did the all inclusive option and it seemed like an especially good bet considering that it was pretty quiet every where. All our meals were delicious, service very nice and the drinks from the bar were fine. The options where plentiful and when our requests were not available at first they were accommodated once they knew what we requested. Our mid morning cappuccino on the beach was always enjoyed. We got to enjoy our walks along the beach each day. It was hot and humid, as expected, and the ac in the room worked fine. The fans in the dining area made our meals a pleasure. The service was good all around. The beach attendant set up our chairs each day. Our beach towels were replenished when needed. There seemed to be only a few rooms occupied, but the beach did seem to have some day tripper visitors which made it seem a bit more lively. There seemed to be more children on the beach and in the restaurant than we have seen before but that was fine as well. It was nice to see families enjoying the Inn. We stayed for six nights and spent most of our time on the beach. We spent a lot of time in the fabulous water. Never did get in the pool, but it is such a nice courtyard to walk through. We did take a glass bottom boat ride on Mike's boat along the coast where he maneuvered the boat into a cave which was a first to us. Always nice to see what is happening on the cliffs. Often we do a split trip with a few nights on the cliffs so it was nice to see everything from the water. We each got a foot message from the hut on property. We did have a drink at CoCo LaPalm and it seems like a great establishment. Also stopped for a drink at the Tree House which had a great staff. But for us, you just cannot beat the location of Charela Inn. The Inn paid for our return test for covid and it was a simple process over at a tent set up on CoCo LaPalm. Our arranged transport back to the airport was on time. We are pleased that we were able to have a get away after such a dark time during the pandemic. I hope that Jamaica can get access to vaccines for the residents so that they can all get back to a more normal way of life. We look forward to returning to Charela Inn to see the completed improvements to the facilities and to the times when there is entertainment available in Negril. We certainly missed hearing live music while there.

Date of stay: June 2021
    • Value
    • Rooms
    • Service
2  Thank jcjcnj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
sophie Grizzle, Owner at Charela Inn, responded to this reviewResponded 17 July 2021

Thanks for taking the time to write such great review on your Charela Inn experience and its surrounding. We appreciate your feedback.

It was our pleasure in hosting you here with us and happy to know you had a wonderful experience. We do apologize if there was no art work on the walls in this room, The other room types do have artwork displayed on the walls. We are currently in the process of having this addressed. By this coming winter there will be art work on the walls of the newer junior suites.

Thank you for staying with us and we look forward to welcoming and hosting you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021 via mobile

Where do I start? The trip was amazing! Thank you Charela for making this a truly perfect week! The staff was so attentive caring for our every need. The rooms, grounds and facilities were spotless! We had the meal plan and never wanted to eat any where else. Oh did I mention we were literally 50 steps from bed to water! Ask for S03...our suite complete with a spa bathroom with jacuzzi tub! As for Covid ,Jamaica is adhering to guidelines better than we do in the US. At the airport everything was streamlined and efficient. Charela arranged for our departure Covid test which was literally directly across the street! The results were emailed the same day. Don’t wait book that trip today! You will be so happy you did!

A special mention to Alice, Anassa, Sandra, Mr Grizzle and all who played a very important part of making this trip AMAZING. THANK YOU!

Date of stay: May 2021
Trip type: Travelled with family
Thank Navigate54372644995
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 March 2021 via mobile

I spent 4 days at Charela Inn with my husband in February after a week in Treasure Beach. I’ve been to other small, locally owned hotels on the 7 mile beach, and Charela is unique in that it has a little French influence in the atmosphere and decor. The room was small but really cute, not super fancy, more like old school elegant. The beach area was nice and it’s in a perfect location on the 7 mile. Restaurant is a little more upscale than what we are used to but not outrageous, we ate breakfast there daily and 1 dinner, the food was excellent. They make their own bread which I hadn’t seen before in Negril. Service was amazing and Covid protocol is taken seriously, staff was always masked and sanitizer always available. We were able to take our Covid test to fly back to the Us across from Cocolapalm which is right next door and Charela covered the cost since we stayed 4 nights, so it was easy and convenient.

Also loved seeing the resort’s German Shepherd, Kush, hanging out on the beach during the day!

Date of stay: February 2021
Trip type: Travelled as a couple
2  Thank Lisa60118
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 February 2021

We been to Charella Inn twice - both times we got the food all inclusive package - The food is amazing! Most is grown on their local farm and the chefs are top shelf. Grandville is the driver for the hotel and many times he would drive past places we should not have been and he would go into stores and make sure we wouldn't get taken by the locals - USE Grandville whenever he is available!! and be sure to tip well..We took another couple our 2nd visit and they loved it as well.. From Debbie our waitress to Marlene who does hair and massages, the Inn is our favorite place we have ever vacationed - period.

Date of stay: February 2021
    • Location
    • Rooms
    • Service
1  Thank roahrig5
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
sophie Grizzle, Owner at Charela Inn, responded to this reviewResponded 12 February 2021

Thank you for taking the time to write such great review. We appreciate your feed back as this assist us in serving our clients better. Your continued patronage is very valuable to us.

We look forward to welcoming and hosting you again.

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Reviewed 5 June 2020

Hi, The Charela has been around easily twenty years or more, and I have stayed there a few times. in my younger days. and when I had money. Our room, from what I can recall was ocean view facing the lovely beach. and calm ocean water. The food was generally delicious and we ate at the hotel often when they had a local show. If I had money I would go back in a "heart beat".

Date of stay: July 2019
2  Thank globaltraveler2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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