My husband and I stayed here for two nights and really enjoyed our stay. Our room (#7) was good sized with a comfortable king sized bed, antique furnishings and original works of art. The bathroom was large with a very large shower that had two shower heads. Great for romance, except we had some trouble with the hot water. I didn't complain because it just didn't seem right knowing that the residents of San Juan are going without water completely on certain days due to a drought. This room doesn't get any natural light. I thought it did, but I must have misread the reviews. It's not a big deal, except when trying to apply makeup as the artificial lighting is very dim. But it's the tropics, so not much makeup required!
The air conditioner works great and glows with a blue light that illuminates the room at night. We were so tired it didn't bother us, but if you are affected by light, bring a sleep mask, as it's like a bright night light. Actually, this was helpful as there is a step up to the bathroom which could be forgotten in the middle of the night.
We enjoyed the breakfast. We were able to select what we wanted from a small list of cold options, and it was more than adequate start the day.
The location is great, right in the heart of OSJ. We kept finding ourselves on the street of our hotel without even realizing it!
The staff is really helpful. On our last day there was a taxi strike and the woman at the desk was so concerned for us and wanted to help. Fortunately we had rented a car the day before to go to the rainforest and were able to return it to the airport, so were unaffected. We would definitely stay here again and hope to have the opportunity!
- Official Description (provided by the hotel):
- Beautiful boutique hotel in the middle of Old San Juan! Located just steps away from shops, restaurants and historical monuments in the city. Our hotel is filled with charm and history. Our beautiful rooms showcase antique Spanish and French furniture as well as true Spanish architecture. At our hotel, you will receive personalized service during your stay. Our primary goal is for you to enjoy what our city hast to offer and provide you with the best accommodations and information that there is to offer in Old San Juan! We hope you choose us as your place to stay in Old San Juan! ... more less
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- Also Known As:
- Villa Herencia Hotel San Juan