My wife and I were booked for 9/7 and 9/8 (Thursday and Friday). Hurricane Irma was due to hit PR on 9/6. We booked a flight out for the morning of 9/6 but it was cancelled at the last minute. The airport was deserted, all rental car closed and the airport was being evaculated. We had no place to go so called El Convento and they graciously took us in a night early. The staff could not be better, they are just the most professional, capable and caring staff I've encountered. We got settled into our room as the storm was building. The place is built like a fortress and they have their own generator power. They treated us to two bloody mary's upon arrival (on the house) and prepared a wonderful dinner for all the guests. We lost power for a little while but they passed out flashlights and soon the generator was humming all all was restored. If you have to ride out a hurricane, this is a good place to do it. I believe the staff lives on the premises during these types of events to make sure they are safe and able to take care of their guests. This was my 2nd stay here and it was even more impressive than the first. I really love this place and look forward to staying again in the future.
- Official Description (provided by the hotel):
- Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more less
- Reservation Options:
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- Also Known As:
- El Convento San Juan