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“Clean, Freindly, Affordable, Good Location.”

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El Canario by the Lagoon
Ranked #24 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed 2 March 2017

We picked this hotel based on Trip Advisor reviews and we were not disappointed! The Front Desk Staff Ana & Rafael were so warm, friendly, and helpful. Ana kindly explained safe areas to walk at night, and made great suggestions for a place to find dinner. Rafael kindly called a cab for us in the AM to get to the cruise port. The hotel was extremely clean, and had a nice, simple breakfast. The outdoor patio is filled with beautiful plants, a nice place to eat in the AM. ( On a side note, we picked up on the fact that Uber cabs may have some restrictions in San Juan. It sounds like Uber cabs are not always allowed to pick up in front of hotels & cruise ports. We had the best luck with the regular cab companies. ) Walgreens and CVS are just a few blocks away. (As well as Ben & Jerry's and many restaurants) We have nothing but excellent things to say about this hotel. It was perfect for us the night before our cruise. We would def. stay here again. Many, many thanks to Ana & Rafael for your excellent & kind, customer service!!!

Room Tip: I requested a room facing the lagoon when I booked on Booking.com...the hotel accomodated this.
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Molly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 4 March 2017

I am very happy you did pick us for your stay in San Juan. Our location is great as you say, but service is our first concern. I thank you for your comments and I am happy we were able to meet your needs. Please come back and see us.

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22 - 26 of 347 reviews

Reviewed 28 February 2017

This small hotel is within walking distance from all the restaurants, the beach and activities in the Condado area. Even though it's a little outdated the service is wonderful. When we got there, around 7:00 PM, Ana at the front desk got us our rooms in a very quick and efficient manner.

The breakfast (which is included) was simple but nice and if you have a chance to sit outside you would enjoy it.

I would definitely recommend this hotel for a longer stay than just 2 days before a cruise which was what we did this time.

  • Stayed: February 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Annie10748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 4 March 2017

You are always welcome no matter what the reason. We are here to sever you, our guests. Come back and see us.

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Reviewed 20 February 2017 via mobile

Great location in the heart of Condado. My room was clean and the hotel staff was friendly and helpful. The continental breakfast was nice for when we wanted to eat at the hotel. The rooms appear to have been redone recently and the a/c worked great. There was a small fridge in the room which was good for keeping food and drinks cold. My only issue was the beds which were very hard, which is pretty typical for hotels in this price range. I would consider staying here again when I return to San Juan.

Stayed: February 2017, travelled with friends
Thank Rex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 24 February 2017

Thank you for staying with us. I am glad you had a nice stay. I appreciate your review and hope you will come back and see us.

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Reviewed 17 February 2017

El Canario by the Lagoon is a comfortable, economical hotel a block and a half from Condado Beach and near restaurants, bars, casino, Walgreen's and CVS and transportation. We stayed four nights as we explored San Jaun before a cruise. The hotel is spotless. The staff was friendly and very helpful. Breakfast was more than sufficient with good coffee, assorted breads, pastries, cereal, instant oatmeal, and bananas. There is plenty of space to leisurely eat between breakfast area and courtyard so even on crowded days we felt like we could relax and eat without making others wait. We had a queen room with a view of Condado Lagoon. The room was a good size and had a refrigerator. There are gathering areas on the rooftop and courtyard if you want a little more space. The hotel served our needs very well and we'd happily stay there again if travels bring us back to San Juan.

Room Tip: One side has view of lagoon. Other of a grungy parking lot.
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  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank askmey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 24 February 2017

Thank you for taking the time to write a review. Your business is certainly appreciated and I an glad your stay was comfortable. I do hope you come back and see us. You are always welcome.

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Reviewed 26 January 2017 via mobile

We stayed for one night before a cruise. We got in late and Ana at the front desk was very helpful and gave us walking directions and tips on where we could eat if we wanted some local dishes. It was dark but we felt very safe walking around. The next day we realized how beautiful the area was. A lovely park and beach area a block away! Rafael was at the front desk and he was so friendly and enjoyable to talk to. This is a small quaint hotel with a pretty little courtyard. No frills, but clean and inviting and just what we needed before our cruise.

Stayed: January 2017, travelled as a couple
1  Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 28 January 2017

Thank you very much for staying with us. We appreciate your business and your review of the hotel. It gives me great pleasure to hear that you enjoyed your stay. When you return to Puerto Rico, make sure you give us a call.

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Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#1 Best Value Hotel in San Juan
#8 On the Beach Hotel in San Juan
#12 Business Hotel in San Juan
#12 Family Hotel in San Juan
Price Range: $141 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
El Canario By The Lagoon Hotel San Juan

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