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“Just what we needed”

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El Canario by the Lagoon
Ranked #24 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed 21 March 2017

This hotel lived up to the reviews I had previously read on this site. It was very clean and comfy. Not fancy, and there is no pool, but since you are only a block and a half from a very nice beach, a pool is not needed. The people at the front desk were great about providing suggestions for places to eat, etc. and were willing to store our bags on both the day before our cruise and the day we were flying out. The area is very safe. We walked around each night we were there until around 10 pm or so. Extremely convenient to restaurants, shopping, and the beach. What more do you need? Would definitely stay again if we are in the area.

Room Tip: Book one of the rooms on the 5th floor as it comes with an extra room with a full kitchen where you...
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  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank wkendwarrior61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 23 March 2017

Thank you for choosing us for your stay in San Juan. We take pride in our work, and hearing about your experience with us gives me great pleasure. Thank you for sharing your story with us. I looking forward to seeing you again.

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18 - 22 of 347 reviews

Reviewed 21 March 2017

We stayed in El Canario Lagoon Hotel twice, before and after the cruise, total three weeks in February-March.
Wonderful helpful staff, also the owner John was in the hotel every day. He gave us tips where to go and what to do.
The room was enough large for two with small balcony and very clean. Nice roof terrace and patio for breakfast.
Condado beach only 200 meters away.Many restaurants and bars around.
Easy to get old city and back by bus 21 or 53. The trip was 75 cents in coins each way.
If we will come to Puerto Rico again, we will stay in this hotel.

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Irena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 23 March 2017

Thank you very much for staying with us and taking the time to write a review. It was a pleasure having you here, and I am happy that you enjoyed yourself during your visit. You are always welcome, and I hope you visit soon.

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Reviewed 14 March 2017

First time at the El Canario by the Lagoon and will not be the last, I needed last minute accommodations in el Condado area and I found this little gem. So glad I did, the checking process was fast and the staff A+, not to mention a great value. The location is close to the Ashford Ave and there you can fine all kinds of rest and shops.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Floridean63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 17 March 2017

I am so happy you did find us. Friendly, Clean, and Affordable are our primary objectives here. I certainly do hope you visit us again.

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Reviewed 7 March 2017

Great Folks, Very Helpful, Clean Facilities, Enjoyable Breakfast Great Location, They kept our luggage secure between leaving for the cruise and sight seeing. They offered helpful suggestions for restaurants.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank LynH0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 17 March 2017

Thank you for staying with us. Your review is appreciated. I am very happy you had a nice stay. Come back to see us anytime.

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Reviewed 2 March 2017

We picked this hotel based on Trip Advisor reviews and we were not disappointed! The Front Desk Staff Ana & Rafael were so warm, friendly, and helpful. Ana kindly explained safe areas to walk at night, and made great suggestions for a place to find dinner. Rafael kindly called a cab for us in the AM to get to the cruise port. The hotel was extremely clean, and had a nice, simple breakfast. The outdoor patio is filled with beautiful plants, a nice place to eat in the AM. ( On a side note, we picked up on the fact that Uber cabs may have some restrictions in San Juan. It sounds like Uber cabs are not always allowed to pick up in front of hotels & cruise ports. We had the best luck with the regular cab companies. ) Walgreens and CVS are just a few blocks away. (As well as Ben & Jerry's and many restaurants) We have nothing but excellent things to say about this hotel. It was perfect for us the night before our cruise. We would def. stay here again. Many, many thanks to Ana & Rafael for your excellent & kind, customer service!!!

Room Tip: I requested a room facing the lagoon when I booked on Booking.com...the hotel accomodated this.
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Molly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 4 March 2017

I am very happy you did pick us for your stay in San Juan. Our location is great as you say, but service is our first concern. I thank you for your comments and I am happy we were able to meet your needs. Please come back and see us.

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Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#1 Best Value Hotel in San Juan
#8 On the Beach Hotel in San Juan
#12 Family Hotel in San Juan
#12 Business Hotel in San Juan
Price Range: $141 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
El Canario By The Lagoon Hotel San Juan

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