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Reviews (360)
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All reviewscontinental breakfastfront deskold san juanpuerto ricorecommend ellaundry facilitiessmall balconytop floorstay there againsmall hotelcondado beachrooms are cleanashford avenuewalking distanceair conditioningmini fridgewater pressure
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Reviewed 22 May 2017 via mobile

This small hotel is in the heart of condado- walking distance to nice bars and restaurants.

A fresh coat of paint and a re-decor can do magic to this building! It is a great property it just need better attention!

Breakfast was nice and fully stacked at all times! Very friendly staff!

Stayed: May 2017, travelled with friends
2  Thank Alejandro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 23 May 2017

Thank you for staying with us.

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Reviewed 18 May 2017

This is our second year to stay before leaving on a cruise. The rooms are simple,.comfortable and clean, bathrooms are small, but you can begin adapting for the cruise ship. Cold breakfast is included with drinks, cereal, fruit, pastries & drinks.. Management accommodating, since we couldn't board ship until 1:00 they let us have room until 12 rather than 11. We love the location in Condado just a block off Ashford Avenue in the heart of restaurants and shops. Good value.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 793SandyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 23 May 2017

We appreciate your business.

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Reviewed 13 May 2017 via mobile

Very clean and the staff is incredibly friendly, answered all my questions and advised me on streets and places to go since it was my 1st time in Puerto Rico. I highly recommend if you need a nice, affordable and safe place to stay. Muchas Gracias por todo El Canario Lagoon.

Stayed: May 2017, travelled as a couple
Thank alejandroivh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 16 May 2017

Thank you for your review. I appreciate your comments, and I am happy we were able to meet your needs during your travel. I hope we see you again on a future trip to Puerto Rico.

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Reviewed 11 May 2017

First, the hotel was nice clean and all we expected. But the staff is what truly makes this hotel a gem. Every staff member we came across was friendly, helpful and made it a joy to stay there. We stayed both before our cruise and after. The breakfast room was clean and pleasant with an outdoor courtyard to enjoy. There was laundry facilities also. We will stay there again!

  • Stayed: January 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank sonadorcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 12 May 2017

I am very happy we met your expectations. It gives us great pleasure to have you visit us. Hope to see you again.

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Reviewed 29 April 2017

My husband and I stayed for one night before our cruise. The room was clean and spacious. Bathroom had excellent lighting although air conditioning only worked when door was open. Breakfast was very nice. Staff was friendly and helped guide us to a restaurant. Great location for walking to stores and restaurants. Safe area.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank watergirl0153226-620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John V, Owner at El Canario by the Lagoon, responded to this reviewResponded 12 May 2017

Thank you for staying with us. You are welcome anytime.

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