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All reviews room was clean puerto rico one night stay pool side ruben island pr aguadilla keys jose
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Reviewed 6 January 2020 via mobile

An unexpected peaceful oasis in its newly renovated pool. Despite being on the side of a highway it is surrounded by trees and a lovely setting - making it a lovely way to chill in the afternoon sun. Rooms were to a good standard - that you would expect of HI. Despite not being close to much of tourist interest it was still a good spot that made it easy to get by car to the main beaches of Cabo Rojo, Boqueron and their surrounds.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank H7621OAlisam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 December 2019

The Holiday Inn Tropical Resort & Casino deserves 5 Stars and above. Mr. Ramon Lucena is an exceptional, employee. He went beyond his duties to make my family feel very comfortable. He gave us a tour of the hotel & explained the type of services the hotel offers their guests. He is very professional, courteous and a passion for his work. Keep up the good work Mr. Lucena!

Also, the Manager, Receptionist(s), the Cafe staff and everyone who works at the hotel were very courteous and respectful. I definitely would recommend this hotel to family and friends.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Jgptalty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 December 2019

This casino does not work. If you have the card left, they give you one but they take away the accumulated points. Beers have to buy them at the restaurant next door. Customer service people are arrogant. The manager does not listen to customer concerns. I do not recommend it. They must visit other casinos (Manati.Sheraton. Embassy).

Date of stay: December 2019
Trip type: Travelled with family
2  Thank medinj01
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 November 2019

We stayed at the hotel for two nights. It was better than expected. The lobby was recently remodeled, the rooms were clean and enough room for a family of 4. The first employee who checked us in was very friendly; the employee who checked us out not as much but she was at least courteous. Easy access to Rd. 2 which takes you to Mayaguez center, Anasco, Cabo Rojo, etc. Did not have breakfast nor dinner at the hotel so cannot comment in regards to food . Would recommend staying here if visiting the area.

Date of stay: November 2019
Trip type: Travelled with friends
Thank PRheart
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 June 2019 via mobile

My wife, my mother, and I stayed at this hotel for five days in December 2018. From this location, you can easily connect to other towns such as San Germán, Aguadilla, and Cabo Rojo to do some exploring. For fun, the Casino was right there and we did play the slot machines. Beaches are nearby and many restaurants are located on PR 2 highway. Particularly, we enjoyed Merendola cafe. We went there a couple of times. Meanwhile, we dined at the hotel our first night and the food and service were fine. The breakfast buffet was above average and served its purpose. Overall, we had a good time at the hotel (free parking). The room was comfortable for three people. I would stay there again. Thanks.

Date of stay: December 2018
Trip type: Travelled with family
1  Thank Urayoan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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