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Reviewed 4 September 2011

We have literally just returmed from a two week holiday at the East Winds Inn. We did the usual checks on TripAdvisor and were very impressed with the consistently high scores achieved by the hotel. I will try to keep this as brief as possible:
The holiday was everything and more that we wanted, the hotel is peaceful,elegant,great accomodation,great staff,great food,endless drinks of every kind including bottled water and they cannot do enough for you. We cannot praise the staff highly enough, they were outstanding and obviously enjoy working here, I would like to thank Reynolds for looking after us (our daily chats were great) the water sport guys (Johnny,Kim, despite making me work every day) and all the rest of the staff.
If you want total peace,space, great food,drinks and a true taste of the Caribbean then this is the hotel for you. We cannot wait to return. Thanks to you all for our truely wonderful holiday, Gary and Vicki Pearson (Room5)

  • Stayed: August 2011, travelled as a couple
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4  Thank GaryPearson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retonias, Owner at East Winds, responded to this reviewResponded 23 October 2011

WE CAN’T THANK YOU ENOUGH

What an incredibly positive and thoughtful review to receive after your two week visit at East Winds Inn. It is obvious you came to know many of our staff on a personal basis, while at the same time, experiencing the tranquility and serenity of the place. As you candidly point out that you wished to keep your review brief, what more can we say to a review that is entitled “We Can’t Praise it Enough”, than merely say Thank You and please do return as you have indicated you will.

We are so pleased that your holiday was “everything and more than what you wanted”, and will strive to keep the standard you experienced.

Best regards,

George J. Reti
President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2011

As the title says this was without doubt the best holiday my family and I have ever had. East Winds Inn is the most amazing place, where you feel welcome and looked after from the moment you arrive, but at the same time without it being over the top.

No request seemed to be a problem... not that we had to ask for much as it was all just there.

We visted East Winds at the very start of the UK school holidays with our 16 year old daughter and 13 year old son. Given that the holidays had only just started there were not a lot of other families there, but the kids found enough to do.

But the best way to sum up how we felt is in the words from the letter my wife left to the staff as we departed.

Thank you to everyone at East Winds who have made out stay here so special.

Thank you to all the unseen hands who have made our beds, cooked the most delicious meals and made the gardens so beautiful.

Thank you to the lovely ladies of the office who have arranged our tours of your beautiful island and been so patient with our requests.

A big thank you to the chefs and their staff who have kept us so well feed, even for the meals we were going to skip we had to try a little something.

Thank you to Kim and Johnny at the beach who helped us in the sea.

The biggest thank you goes to the Bar and Restaurant staff who have been warm and friendly from 7am to 11pm. Your attention to us has been amazing.

It is hard to single out anyone in particular but our special thanks go to Deborah, Haige, Wendell and Mavis. You have made our stay at East Winds the best holiday that we have ever had.

Kindest Regards
Debbie, Chris, Natasha and Huw

  • Stayed: July 2011, travelled with family
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4  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retonias, Owner at East Winds, responded to this reviewResponded 23 October 2011

ONE OF THE BEST REVIEWS WE’VE EVER HAD

We truly appreciate the time you have taken to post such a warm and personal review of your time at East Winds Inn. To state that this was the “Best Holiday Your Family Has Ever Had" does say a lot – it warms our hearts. But to feel the impact of the lovely and most thoughtful things written by your wife is what makes everyone’s role at East Winds Inn so rewarding – it is clear that you caught the true atmosphere of the place and what makes it special – the people who all work so diligently and happily to make our guests feel so special.

The fact that you have referred to the “unseen hands” who helped make your experience so memorable is very touching, as we actually do have over 80 staff for our little 30 room resort. And each and every one of them wants for all our guests to feel just the way you did – genuinely special to the point where a return visit is almost unavoidable.

We hope to see you again soon, and once again, thank you for your heartfelt comments.

Warm regards,

George J. Reti,
President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2011

....our second visit and we have already booked for next year!!
The people involved in running this hotel are one of the main reasons it is so wonderful as it is run like a dream.
The environment is perfect and kept to an impeccable standard. The gardens are beautifully maintained and the flora and fauna make for a wonderful and complete "at one with nature" remarkable stay. St Lucia is the most beautiful island and East Winds Inn have encapsulated this perfectly. The design of the pretty cottages is unobtrusive and all the buildings integrate so well with the natural surroundings.
We welcomed the updates made to the cottages as they are now even more perfect than last year. I think for the type of clientele and the price paid it is important to keep the amenities updated to a high standard.
The plentiful food is varied, interesting and so amazingly delicious and the drinks flow with a vast choice.
The entertainment is perfectly low key provided by talented musicians.
The staff are the most wonderful people who cannot do enough for you. There are many staff all contributing greatly to the success of this outstanding hotel but I would like to give special mentions and true heartfelt thanks to Hanna; Titus; Windle; Emmanuel; Kerwin; Ellie; Mavis; Johnny and Aunty Paula! It was good to meet Gareth, the Manager this year and he was most gracious and we are extremely grateful to him also.
We took the Helicopter transfer this year which I would also recommend; to see St Lucia from the air was breathtaking.
Holidays are precious times and we had a truly magnificent and relaxing time here and we are now very much looking forward to next year! Thank you to the owners, Mr and Mrs Reti, you own and maintain perfectly a piece of the world that we hold close to our hearts.

  • Stayed: August 2011, travelled with family
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5  Thank Rose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retonias, Owner at East Winds, responded to this reviewResponded 25 October 2011

DETAILED SECOND REVIEW CAPTURES ESSENCE OF RESORT

Thank you for posting such a detailed review of your second visit to East Winds Inn and also mentioning your re-booking for next year. From naming only a few of the many people who have made your stays so enjoyable, it is evident that you have managed to grasp the atmosphere associated to this resort. We thank you for singling out all the various aspects you mention so clearly, and are very looking forward to your return visit.

For any of those people considering visiting East Winds Inn for the first time, we would strongly encourage you to read this review carefully – it is the essence of what we have, as a team, attempted to achieve over the past five years. And we promise to keep it going to the best of our abilities to ensure further guest satisfaction. Thank you for your continued support – it is most appreciated.

Best regards,

George J. Reti,
President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2011

The feel of this hotel is something hard to describe. I think it is the space in the grounds and the laid back pace of life that is so refreshing. I do echo the comments made in a recent review about young children. Some were very irritating and noisy as they were left to play by parents, who didn't supervise their behaviour in any way. I would fully support the idea not to allow kids under the age of say twelve to stay. The only other negative in my opinion was the evening meal. Both of us felt that many of the dishes were very run of the mill. (e.g. piped mashed potato in the centre of the plate, some grated [cooked] carrot and beef on one side, and three dots of gravy on the other side). I could have cooked that myself! We felt that the chef is probably a pastry specialist as the desserts were generally much better than the other courses (and I don't have a particularly sweet tooth!). The quality of the ingredients used throughout was exceptionally good - the beef, in particular, was so tender. My one stand out dish was tuna. which was caught and delivered earlier on the same day.
Despite these two negatives, everything else about this hotel was superb - the service, the layout of the cottages and amenities, the new fitness trail, the beach, the friendly faces, the cocktails, the bbqs...
So, would I go back??? Yes - the feel of the place and the friendly smooth running service overwhelmingly outweighs the two negatives that I have mentioned above.
The only other thing I would change would be the weather - absolutely awful, with over a week not seeing the sun at all and one memorable evening where part of the hotel even flooded! Fingers crossed next time.

  • Stayed: April 2011, travelled with family
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6  Thank echelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retonias, Owner at East Winds, responded to this reviewResponded 25 October 2011

HONEST REVIEW APPRECIATED

Your careful and honest review of your stay at East Winds Inn is greatly appreciated. We note that you classify your overall experience as “superb”, and the fact we were given an excellent, five star rating on account of the resort’s ambiance and special, relaxed feeling. We truly value that in spite of a couple of smaller negatives mentioned. In terms of our cuisine, we have two French trained chefs plus an additional 15 kitchen “cooks”, who perform every specialized activity from creating the most wonderful reduction sauces, cooking traditional St. Lucian dishes, overseeing our famous Friday bar-b-ques, to filleting and deboning our freshly caught fish. We do have two pastry chefs as well, and overall, the kitchen staff is extremely well rounded – producing some of the most memorable meals that our guests claim to have ever had.

We limit children to certain times of the year related to school breaks and holidays, and the resort has a no child policy for the months of January through March or early April. We are disappointed for you that you experienced such poor weather, for that is not the norm for St. Lucia. We would encourage you to return in our high season, where you will be virtually assured of good weather and the absence of any other distractions to an otherwise exceptional vacation.

Thank you for your support and continued interest in East Winds Inn.

Best regards,

George J. Reti,
President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2011

My wife and I travelled to St Lucia with our daughter aged thirteen and son aged eight.
Right from the point when Gareth Leach the Manager greeted us by name at reception with a welcoming rum punch and one of the receptionists guided us through the fantastic gardens to our superior cottage,we knew that this place was going to be special
The room had a large double bed and two singles for the children,a separate shower room and another small room with a basin and a fridge that was replenished daily with water,beer and soft drinks.Tea and coffee making facilities were there as well
There is a lovely well maintained pool with a self service bar and tea and scones are served late afternoon
The beach is just great! Not huge but in proportion with the hotel, there is really good snorkelling just a few metres from shore and Jonny and Kim who look after the water sports are more than willing to take you out on the catamaran for a sail around the bay or help you into a kayak or pedalo
Starting at breakfast, there is a good selection of fruit and juices and Paula will make you eggs any way you like or omelettes and fantastic pancakes!
Lunch is either buffet or occasionally barbecue, either way the selection of food is very good and can be eaten in the main restaurant or outside in the cabanas
The All Stars steel band play on a Saturday
Brownies and coconut ice cream is a must!
Pre dinner drinks in the bamboo lounge or the sunset bar before embarking on a four course dinner with wines chosen for the evening
Food was delicious and varied
Entertainment was perfect with either a pianist or local artists
The main cornerstone that holds East Winds together in our opinion are the people who work there,front of house staff that you see on a daily basis and of course the people behind the scenes making sure everything is right
Everyone was genuinely friendly and helpful, we were all made to feel very welcome
Unbeknown to us our children planned with the help of the ladies from reception a special evening for our anniversary that resulted in a flower petalled laden table with champagne on ice and a lovely cake!
Our grateful thanks to all involved!
In a nutshell East Winds gives you exactly what it promises, a true place to relax in fantastic surroundings
The whole resort works very hard to make your stay as enjoyable as possible and whilst it seems laid back and effortless they make a simple idea work very very well
Thank you to everyone at East Winds for a unforgettable holiday!

Room Tip: Superior rooms are closer to the beach front and facilities
  • Stayed: July 2011, travelled with family
    • Value
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5  Thank Thecowslips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retonias, Owner at East Winds, responded to this reviewResponded 25 October 2011

DELIGHTFUL, DETAILED REVIEW

Thank you for the detailed review, which can be summed up in your exact words – “East Winds gives you exactly what it promises, a true place to relax in fantastic surroundings”. This is extremely heartwarming for all our staff, as it reaffirms that what they are doing each and every day is appreciated by our guests. Thanks for noticing all the small details – it is those which help make for a memorable holiday – and anniversary. Congratulations on that as well!

We do hope to see you back at the resort soon – everyone you met will be waiting with a smile on their face to greet you and provide you another “Simply Fantastic” holiday.

Best regards,

George J. Reti,
President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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