This is our 3rd time at The Royal West Indies and I have never been so sad to see a place go down hill. My room was 721 and the dishwasher was full of rust.I called for maintenance but he said he'd let the owner know. That was it.I had to handwash everything. The microwave was rusted also. Housekeeping never cleaned very well.It looks likes they came in to just dust a little bit.
The front desk was very rude whenever I asked any questions. It seems to me like they were bothered by answering any questions I had.The excursions desk was even worse. She was very rude and gave very vague answers to my questions.They push tours like crazy and offered no advice on restaurants. I asked her to call a phone number for me and she said she couldn't find the phone number. I had to do everything by myself on the internet. Thank God for this site. It was helpful to me b/c I had no help at all from anyone at the Royal West Indies. While I was on the beach I asked the towel guy if he knew how much the bannana boat was and he said $30 and he'd call one for me, if I needed one. I said I was okay, thanks anyway.
I walked up to the bannana boat myself and he said $20. Everyone was money hungry and I was disgusted. The bar was terrible. It took 45 mins for 4 virgin pina coladas.
Bottom line...rude staff...terrible room cleaning. I won't go back.
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- Also Known As:
- Royal West Indies Hotel Providenciales
- Royal West Indies Providenciales
- Royal West Indies Resort Turks And Caicos/Providenciales