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Reviews (18)
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2 - 7 of 18 reviews
Reviewed 23 March 2016

Place is under a new management and it is clean, quiet and affordable & if you are a bird watcher you can see flamingos and other wild Island birds along the lagoon of Provo golf view. Staff is friendly as well.

  • Stayed: January 2016, travelled solo
    • Rooms
    • Cleanliness
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2  Thank Annabelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2015

Stayed there for a week with hubby. Place clean and serene overlooking golf course. It did live up to expectations. Personnel Grace and Mary very friendly and accommodating.Will definitely visit this property again.

Room Tip: Room is spacious and welcoming!
  • Stayed: February 2015, travelled as a couple
    • Rooms
    • Cleanliness
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4  Thank susan229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2015

We were placed in the building 7 apartment B. The property had garbage all around it. Our room was dusty, dirty and the dresser drawers had old internet equipment. The small refrigerator and TV probably were manufactured in 1950. The refrigerator made so loud noise that we couldn’t sleep at night. TV worked only the first 2 days. However the worst was the SMELL in this room. It smells like ammonia. We tried to eliminate this smell by opening windows and the door, and turn on the AC at the same time, however it was coming back. We were told that it will be extra charge if we will use AC more than 8 hours per day, and we turn it off when we were leaving the room. The manager Deyon is nice lady and she tried to help us. She arranged extra cleaning for our room after 4 days, however this smell came back on the next day. We had to spend about $60 on the aroma candles. Unfortunately, we paid through hotels.com in full and couldn’t move to different place. Don’t book this place, go somewhere else.

  • Stayed: January 2015, travelled as a couple
    • Location
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1  Thank NJTraveler500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaribClubManager, General Manager at Carib Club, responded to this reviewResponded 12 March 2015

We regret that these particular guests unwittingly placed their own full garbage bag immediately outside the front door to their unit and our lovable 'potcake' security dogs Daisy and Duke got to it. There is a proper locked-off waste disposal area on site replete with some 7-8 large waste bins which these particular guests ignored. We further regret that these same guests got that particular room immediately after ammonia based cleansers had been used by maid staff to scrub the room due to illicit smoking by a former guest - we are a smoke-free property. Otherwise we are proud that 99% of our guests, many of whom are repeat guests for the past 3-5 years, fully enjoy their quiet stay and the excellent value for money that we represent in a secure environment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

I traveled to the property this past weekend and I must say it was the worst experience I have ever had travel to. First of all, The property didn't look nothing like what was pictured. The property had junk, paper and garbage all around it. It feels like you a in the "hood" and in an isolated area. My room was dusty, dirty and had a huge ant problem crawling everywhere. My room was advertised with a washer, dryer, dishwasher and flat screen TV which NONE of those was in my unit. I didn't event have a trash can in my unit!! You have to walk out of building to throw out trash. No phones are in the room.The so called property manager Grace has a terrible attitude, not helpful, courteous or friendly. She shut her office door and was totally worthless as far as customer service and friendliness. The price is cheap but if you don't mind living in dirt and filth, I would go somewhere else!!

  • Stayed: March 2014, travelled solo
    • Value
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3  Thank Darnell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaribClubManager, General Manager at Carib Club, responded to this reviewResponded 12 March 2015

We regret that this particular guest was unhappy about not realising that the property is not immediately on the beach and further expectations he may have had. He also should have heeded not placing waste bags in the open outside the rooms which become a target for the dogs. Further we regret that he did not appreciate that most other guests are thankful that waste disposal is kept away from the rooms - but that there is a proper locked-off waste disposal area on site replete with some 7-8 large waste bins. We are proud that the vast majority of our guests, many of whom are repeat guests for the past 3-5 years, fully enjoy their quiet stay and the excellent value for money that we represent in a secure environment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

We traveled with another couple and were placed in building 7. Our w units were on the second floor reached only by a spiral staircase ?! Have you ever carried luggage up a spiral staircase? Who designed this nonsense? Our room was sparsely furnished with furniture which had been used and abused, the closet had no hangers, the bathroom had a half roll of TP and no extra, there was no TV, the windows were placed on the lower half of the wall, the "kitchen" was a hotplate in our friends' room, with a small fridge in each room, a few plates and bowls, no sink at the kitchen, there were no extra blankets.......You get the picture. It was as if the room had not been used for a long time and was not meant to be used, much less rented. A truly terrible hotel, condo, or whatever.

Room Tip: Avoid this place at all costs
  • Stayed: March 2014, travelled with friends
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2  Thank Ethel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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