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“Outstanding!!”

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Seven Stars Resort & Spa
Ranked #2 of 44 Hotels in Providenciales
Certificate of Excellence
Reviewed 20 August 2017 via mobile

We loved Seven Stars. The staff was outstanding. We rented a 1 bedroom oceanfront suite. It was huge and beautiful. There are no words to describe just how gorges the view from our room was. The ocean water is the bluest we have ever seen. We will definitely be back next year. Thank you so much for making out trip fantabulous!!

Stayed: August 2017, travelled as a couple
1  Thank grannyb11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bela G, Manager at Seven Stars Resort & Spa, responded to this reviewResponded 22 August 2017

Dear grannyb11,

Thank you for your recent review on Trip Advisor and recommending the Resort to other travelers.
Guest comfort is our priority and I was very pleased to read that you appreciated our well-designed suites offering maximum space and comfort.

Seven Stars Resort & Spa is the ideal resort for relaxing getaways. It has the perfect setting with uninterrupted views of Grace Bay beach offering subtle luxury.

Thank you for your invaluable feedback and we look forward to welcoming you back to Paradise!

To book your next trip please contact our Reservations Team on the toll free number +866 570 7777 and they will be delighted to assist you.

Kind regards,

Bela
Resort Manager.

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94 - 98 of 2,522 reviews

Reviewed 19 August 2017

Just spent a week in paradise with my family and have only wonderful things to say about the resort. It is absolutely true that the staff is wonderful; friendly, welcoming and enthusiastic, they are all well-versed in customer service. They will be as engaging as you would like but also clearly understand the line between being accommodating and overbearing. The property is meticulously maintained and there is a premium placed on cleanliness - as we were leaving I noticed that they were changing all of the large light covers on the lampposts which had turned a bit yellow from the sun with white ones.

The rooms are beautiful, pool and beach gorgeous and grounds immaculate. Seven, the premier restaurant, is excellent though very pricey. By way of example, a family of 4 can expect to pay about $400 for dinner without much alcohol and a couple of desserts. The food at the Deck was consistently delicious and came out relatively quickly. As many have mentioned, there is a supermarket a couple of hundred yards from the hotel which has everything you could want, including alcohol (no alcohol sold on Sunday). There are also a number of excellent restaurants on either side of the hotel within a half mile in each direction.

If you are going to Turks and deciding between resorts you will definitely not be disappointed if you choose Seven Stars. Be sure to say hello to Bela when you get there, she makes everything run smoothly!

Room Tip: Oceanfront is the way to go, you can hit the beach with a stone from your balcony.
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank pmf10007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bela G, Manager at Seven Stars Resort & Spa, responded to this reviewResponded 22 August 2017

Dear “pmf10007”

It was an absolute pleasure to welcome you to Seven Stars Resort & Spa and thank you for taking the time to share your wonderful review with other travelers.

I was thrilled to read that you had such an enjoyable stay and appreciated the Resorts services, amenities and our food and beverage offerings.

While we do our best to maintain a pristine resort environment, we believe it is the charm and warmth of our team, that create such an amazing experience for our guests.

We also have our Gourmet market conveniently located in our open-air lobby – offering a selection of beverages and snacks at competitive prices. On your next visit you can even take advantage of our concierge services and pre - order your groceries prior to your arrival and everything will be arranged in your suite ready for you to enjoy your vacation in Paradise. You can contact our concierge on the toll free number +866 570 7777 and they will be delighted to assist you.

Thank you for your encouraging feedback and we look forward to welcoming you and your family back to our Island Paradise!

Warmest regards,

Bela
Resort Manager

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Reviewed 18 August 2017 via mobile

Turks and Caicos is an absolute gem with the Seven Stars Resort the perfect place to enjoy it. Staff could not have been more helpful or friendly. Beautiful setting on the beach in Grace Bay with restaurants and some shopping close by.
Rooms are spacious and immaculate. From the breakfast buffet to the beach side restaurant to Seven an upscale restaurant on site, the food and service was superb.
We will return

Stayed: August 2017, travelled as a couple
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bela G, Manager at Seven Stars Resort & Spa, responded to this reviewResponded 22 August 2017


Dear Ron M,

Thank you for your short and sweet review of Seven Stars Resort & Spa.

I was delighted to read that you appreciated the charm of our resort, luxurious and immaculate suites and most importantly the friendly service.
Our commitment at the Resort is to provide the finest in service and personal attention to everyone who stays with us and I was thrilled that we lived up to your expectations.

Thank you for your invaluable feedback and we look forward to welcoming you back for another memorable vacation in Paradise!

Warmest regards,

Bela
Resort Manager


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Reviewed 18 August 2017

Once my husband and I decided to visit the Turks and Caicos Islands, I started looking at reviews on here immediately. I was drawn to Seven Stars right away. The reviews seemed mostly great and it felt like the perfect location, so after much deliberation I booked our trip with them and anxiously awaited the next 5 months.
As soon as we got off the plane and got through the airport, we met one of the hotel's representatives outside who sent us on a taxi to the resort ($16.50/person). I knew instantly we had made the right choice. Once we arrived at the resort itself, things just got better from there. We were greeted immediately with refreshingly cold towels bearing the delicious aroma of coconut, accompanied by a tasty punch (rum punch if you are ready to get the party started, or regular fruit punch if you want something refreshing without the alcohol). We were given a tour of the property, then shown to our room. We were also notified upon arrival that we had been upgraded from a junior garden view suite to a one bedroom garden view suite, which was not expected, but graciously accepted. I called ahead because we were arriving on my husband's birthday and I wanted something special in the room for him, so perhaps that was the reason for the upgrade, but we didn't ask questions, we were just thrilled with the excellent service from the get-go. The room was beautiful and clean and very nice to have the extra space with L'Occitane toiletries. However, the fruit platter I requested was not there. I alerted staff when they brought our baggage to the room and they remedied the situation, along with a complimentary bottle of wine for the mishap, within 10 minutes. This reinforced that we had made the right decision to stay at Seven Stars.
We stayed for 6 nights and loved every minute of our stay there. Breakfast, which was included, was delicious. Lots of options and something for everyone. Beatrice was very friendly, asking us every day how we were enjoying our stay. We also enjoyed reading the news snippets they handed out every morning with breakfast. Conveniently, we bought groceries from across the street, so most days we just snaked on that stuff for lunch. The Deck at the resort also has delicious food options and it was nice to be able to sit there and stare off into the ocean while we enjoyed a meal. Dedrick and Wilson were both outstanding and friendly servers there. We also ate at Seven one night and the food, service, and presentation were all outstanding. Expensive, but worth it in our opinion. On the beach, we enjoyed the prime location and readily available beach chairs with or without umbrellas, along with the hardworking service from Lila, who brought us coconuts filled with coconut water (and rum if you like) most days.
I was surprised when reading some of the bad reviews about customer service for this resort because to us, customer service was what made this trip such a wonderful experience. We decided probably on our second day at Seven Stars that we would definitely return, and soon. After walking up and down the beach every day, and riding bicycles around town (complimentary of the resort) we saw nothing that compared to Seven Stars, and we felt like part of the family there right away. We were sad to leave when it was time, but we know once we return we will be welcomed back with open arms and smiling faces ready for whatever we may need. No need to try any other resorts on Grace Bay! Thank you Seven Stars for going above and beyond, and living up to your name.

Room Tip: If possible, get an ocean view room.
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank skippyj23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bela G, Manager at Seven Stars Resort & Spa, responded to this reviewResponded 22 August 2017

Dear skippyj23,

Thank you for your detailed and stellar review on Trip Advisor and rating our Resort so highly.

I was so pleased to read that our team rectified your amenities straight away and that you appreciated the friendliness and the immediate assistance of our staff.

I am delighted that you enjoyed the complimentary upgrade and appreciated our luxurious amenities.

Your comments regarding our wonderful staff is very much appreciated, we all strive to create an unforgettable, personalized experience for all our guests and I am pleased to hear that we have already made a long lasting impression on you.

Thank you and your Seven Stars family look forward to welcoming you back to your home away from home.

Best regards,

Bela
Resort Manager

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Reviewed 17 August 2017

We just returned from Seven Stars where we celebrated our 21st wedding anniversary. Customer service is superb! We were greeted at the airport, our luggage taken, and upon arrival, asked to take a seat while they registered us. This was appreciated after a long day of travel. We received a complimentary upgrade to a one bedroom ocean view suite that was nice and spacious. The staff at Seven Stars really embodies superior customer service! The Spa received some pretty strong accolades in our research of this property, so we were expecting it to be truly world-class. The spa services that we received were GREAT! The facility, however, pales in comparison to other properties that we have visited (no sauna, steam room, whirlpools, or relaxation/lounge areas). Overall, we had a great experience and would return and recommend to others. We travel all over the world and would rate this property an 8 on a scale of 10.

Room Tip: Request pool/ocean view
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  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank reggyrobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bela G, Manager at Seven Stars Resort & Spa, responded to this reviewResponded 22 August 2017

Dear reggyrobinson,

Congratulations and thank you for choosing to celebrate your 21st Anniversary at Seven Stars Resort & Spa.

I was most delighted to read that you enjoyed our resort from the moment you arrived and that you found our staff friendly and attentive adding to a most unforgettable experience.

Thank you for your feedback regarding the Spa. Your comments have been shared with our Executive team for review.

The Resort is very well appointed in the centre of Grace Bay offering luxurious amenities and most importantly world class service.

I am thrilled that Seven Stars Resort & Spa will be your resort of choice on your next visit to our Island Paradise.

Thank you and we are very much looking forward to welcoming you back!

Best wishes,

Bela
Resort Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seven Stars Resort & Spa

Address: Grace Bay Road, TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Providenciales
#2 On the Beach Hotel in Providenciales
#2 Luxury Hotel in Providenciales
Price Range: $743 - $1,916 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Seven Stars Resort & Spa 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Anchoring the sweeping arc of the world-famous Grace Bay Beach in the Turks & Caicos Islands, Seven Stars Resort blends island hospitality with luxurious all-suite accommodations and world-class amenities. Expansive accommodations range from junior to five-bedroom suites and feature high-end furnishings and finishes, full kitchens or kitchenettes, wrap-around balconies and over-sized marble bathrooms with soaking tubs, terry bathrobes and L’Occitane amenities. Island-inspired cuisine is served in three dining venues. Ideal for couples and families, the oceanfront palm-lined resort features a pool terrace with cabanas, tennis, complimentary water-sports, kids program, spa, fitness center, and nearby championship golf. ... more   less 
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Also Known As:
Seven Stars Hotel Providenciales
7 Stars Resort
Seven Stars Providenciales
Seven Stars Resort & Spa Turks And Caicos/Providenciales

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