Before we went, I read the reviews going back over the last year. By reading that many reviews, you can get a pretty good idea of the common pros and cons, and be able distinguish what is reality and what is just the venting of fickle person who had a bad experience. With that being said, here are my pros and cons from 1/28-2/2/2015. Pretty much what I expected going in.
PROS- Easy access to airport, noise is not a factor. Rooms clean and adequately furnished and decorated, plenty of pillows. Pool is nice, clean. All rooms on beach with view off balcony. Beach was not too crowded most days. Beach bar was nice, bar staff was great. Bar food was good. Breakfast food at restaurant was ok. Taxi's always available out front. Lobby staff great, housekeeping great. Overall, atmosphere was good.
CONS- Friday night buffet in the restaurant sucked, the food was just plain bad, and the service was horrible. Service was beyond slow in the restaurant, even when they were not busy. Cats and chickens running around everywhere didn't really bother us, but does give it a low scale feel.
RECOMMENDATIONS: If you book a tour from the gift shop in advance, ask to be notified 24 hours in advance of possible cancellations. We were called 30 minutes prior to 7am pick up that it was cancelled for not enough people. Try one of the local restaurants for breakfast and dinner. Gladys Café in the city is great for breakfast or lunch. Hook, Line, and Sinker for dinner.
I would recommend to stay here if you are planning to go to St Thomas. Overall it is good, just stay out of the hotel restaurant. Order from the bar menu if you want to eat, other than that it is overpriced and extremely slow service. Do not do the Friday buffet or Sunday brunch, you will regret it.