The hotel is right across the street from the beach and a restauraunt which is convenient. There is a hot tub, water slide, swim-up bar and lazy river on the grounds. The hotel staff was always nice and friendly.
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This place isn’t fancy or luxurious but it is nice and had everything I needed including a kitchenette and the rooms are also cute. It is a short walk to the beach, restaurant, and pool, which are all together. The pool is amazing, and the bar is really cool. The bartender was good and he makes the drinks strong. The front desk worker and cleaning ladies are really nice too. The beach is beautiful, there is a big hot tub, there are cats everywhere too! The ferry boat to port Lucaya in right behind the hotel and is really cheap however taxi services are more expensive.
Hotel is old, rooms are old, toilets don't flush well, very low water pressure in the shower, leaking faucet in sink, Most important, no backup power generator. Hotel lost power for an entire night & most of the next day and there was nothing they could do for the guests. You have to pay Taino Beach a resort fee to use the pool, the beach and go to the one restaurant across the street which are the nicer pictures you see online but it is not this hotel. You will be charged $10 to rent a beach towel. The store in hotel is limited with things to buy and only if you have power. Very loud, you can hear everything in the room behind you. It only separates each room by a thin door. The hotel only gives the marina view and 1st floor to guests with boats!I No elevator. I will never return!!!!!
Room was clean, just needs a little maintenance/updating especially in bathrooms. Since we didn't spend much time in the room it was fine. Bed was comfortable. All the staff was friendly and helpful. This place is not on the resort grounds - across the street. Allowed us to get into our room early! Big mama is great - so accommodating and helpful. Walls are a bit thin - could hear someone in the adjacent room snoring! No safe which would have been helpful. All in all we were pleased.
Our rooms are located by the Bay Area. The place is older but acceptable enough. The ferry ride to Port Lucaya cost $7 back and forth. Staff is very friendly. We had to pay separately for our food which cost us more. Although microwave and a small fridge are provided. I doubt if cups are washed right or rooms are properly kept. I've noticed a lot of dirt hidden under the furniture when I accidentally moved it to pick a battery charger. It’s probably one of the most affordable places to stay in Taino Beach area. Free access to the nearby pool. If you don't mind a place to sleep and go somewhere else during the daytime, I'll still recommend the place. Taino Beach area is beautiful!
The hotel is decent enough if you aren't going to spend much time in your room; the beds are very comfortable and clean. The shower needs to be replaced. I thought the faucet was going to pull the wall down when I pulled it out. The custodial staff is excellent and very responsive. Great access to Taino property. We had to pay additional fees when we checked in despite paying in advance through Cancelon as the VAT has increased and is not covered through those pre-bookings.
