When we arrived at the Island Seas we waited in 3 different lines trying to check in. Staff kept redirecting us to different lines for "time share" check in. We had a time share which had been booked for months and asked for a room on the first floor. Instead we had to climb several flights of stairs to a 3rd floor room. The tile floors in the suite were filthy and so were the bathrooms. The walls were dirty and all of the doors were smeared with dirt etc. Staff were unorganized and most of them were NOT friendly. The lock on the door to the outside of our suite malfunctioned and even though I reported it to staff at least an hour and a half earlier, my husband had to wait another hour or more for maintenance to get him in after returning with groceries. The entire lock system on the door had to be replaced in order to get back into the room. The pool area was nice even though tiles were missing. But if you want to get a drink be ready to pay 8 dollars and good luck getting waited on....even at the swim up bar. The beach was small. There were cabanas with thatched roofs that were falling apart. Lifeguards literally had to warn people the lumber from the roofs was falling down and unsafe. To sum it up, this resort needs organized maintenance....More
- Free Wifi
- Free parking
- Visit hotel website