My family and I were guests of Island Seas Resort from 12/28/2022 to 1/1/2023. The beach was beautiful and the landscaping on the grounds was gorgeous. The staff in the resort restaurant were all friendly and professional. The staff from the front desk were a different story. They were incredibly impatient, unorganized, and downright rude. From them copping an attitude when we asked for towels (Which we had to beg for multiple times a day, both beach towels and towels for our room) to them being unwilling to assist me in helping fix their printer so I could print our boarding passes home, the front desk staff were the stain on this experience for all of us. The rooms were dirty even after being cleaned and as mentioned before, no towels were to be found. I dried myself off from my showers with hand towels all but one of the days I was there. When we would ask for towels, it was always an excuse and never an apology. "We already gave you towels" (Two towels two days ago for five people to shower with). "We just sent them over to your room" (I had just come from my room and had not received any towels for days). Overall, a beautiful property, but poor management brought our experience down significantly. Word to the wise, go elsewhere if you can and if you can't, BRING YOUR OWN TOWELS!! And don't expect the staff to be concerned about any of your concerns. Poor poor management.