the front desk staff ok, but not friendly nor helpful, the lifeguard/security Frankie was above and beyond resourceful and super guy, pool was closed- so workers were there -noisy sometimes. not a lot of guidance on local activities at the resort itself= outside taxi drivers and activity vendors were more helpful ( for a price). Food was good at the SeaGrape on site restaurant- closed for evening meals during this stay tho...the location of the resort is excellent, taxis on site for convenience...

I'll start with the 2 positives. The staff is wonderful. The property, including my condo, were very clean. Now the negatives. There is no transportation of any kind at this property. Getting aping by taxi is very expensive. The property advertises free wi-fi. It neglects to mention it's only available in the main lobby. The kitchenette is poorly equipped. There are no plates. There is a 1- quart pot only. Nothing larger, no frying pan. There is no oven safe pan. 1 Pyrex casserole dish. The lights over the stove top does not work. If I wanted to cook it is nearly impossible. The phone in the room does not work. I am an older woman traveling alone. This is a safety and security issue. Noone came to fix the phone. There are 2 slider doors in the unit. Both door tracks are severely corroded from exposure to the elements making it very difficult to open and close them. The bathroom tub surround is cracked on the wall and the floor. The fixtures are dated and corroded. Cable TV is provided. However there is no channel guide, not on paper or on the TV itself. An inconvenience and annoyance. There is an activities center and a printed list of daily activities. However, the activities center is always closed. When I arrived there was a sign notifying guests both the pool and hot tub were closed for the month for resurfacing and tiling. This had to be planned in advance. There was no mention of it when I booked the trip in November. My visit was arriving on a Wednesday and leaving on Tuesday. Quite shockingly and without notice, a sign went up in Sunday informing the cancelation of dinner service Monday - Thursday effective the next day. There is no food available on site after 3 pm. This is outrageous. Yesterday there were a couple of gentlemen in the lobby asking information about the property. They asked a few questions at desk. Every response was "I don't know. Check the website". When asked if there was any printed information or a brochure they were told no. I would recommend everyone stay away from this property. All the negatives do not make up for beachfront property in my opinion.

no shuttle to take you anywhere.. taxi charges $30 round trip
hot tub not working for 10 days of our stay
kitchen not adequately equipped.. not enough forks, no sponge, no dish soap, no garbage pail
no screens on the doors or windows
not much to do but hang on the beach unless you have transportation. Renting a car is recommended but the steering wheels are on the other side of the car and driving is on the opposite side of the street than in the US.