We stayed here Memorial Day week and had the place to ourselves. A 50-unit resort and we were the ONLY guests for the entire week. We are not terribly social people, so didn't really have a problem with it. In fact, it added to our enjoyment because we had our pick of the pool chairs and management was very flexible as far as arranging transportation. Most of what I have read in the reviews is true. Whether it's good or bad depends upon your perspective. No, I would not hire Rochelle as a guest relations manager, but as a property manager she does a great job of keeping the place in good condition. Management must share this opinion because she has been there over 20 years. We also foujnd it is possible for her to be friendly once you get to know her and make the effort. Other staff members were friendly. There is security at night, but it is so low key you might not even see the guy making his rounds. The resort is out of the way, next to a residential neighborhood and a closed golf course. Very quiet with minimal traffic. There are 2 restaurants about a 1/4 mile away. Ruby Swiss is good for lunch and dinner with very reasonable prices. Silk Cafe is open for breakfast and lunch, but we didn't eat there. The Intenational Bazarr is about 3/4 mile away and not really worth the walk. We had dinner at the Flamingo Restaurant in the Castaways resort and found the selection sparser, the service slower and the prices higher than at Ruby Swiss. Rochelle will give you a lift to a large grocery in downtown that has everything you need, including alcohol. She'll also give you a ride to Taino Beach and back. We found the beach to be almost as deserted as the resort. Besides the beach, there is not much else to do. That was fine with us because we were after rest and relaxation. If you want a lot to do, then you need to go to a different island. All in all, it wasn't our favorite vacation spot, but it would be hard to find a place more quiet and peaceful.

This resort is out of the way and a car or taxi is needed to get to any sites. The resort is dated and there hasn't been any upgrades, but we were impressed with how large the units were and how clean they were. The staff was not very friendly unless it was to owners, and since we exchanged to get here, we didn't feel very welcomed. Upon arrival it was hot and humid, our unit wasn't ready yet, and though their activity sheet said to enjoy drinks while you wait, they didn't even have water to offer, and didn't seem to care. We decided to enjoy our trip despite the unfriendly staff. If we ever return to Freeport, we will select another location and it is mainly because of the unfriendly staff.

First of all they only want cash. They had a credit card machine but it is always broken. They have their hand out for cash every time you want something( even a beach towel). No ATM available.The shuttle is not free. They take you places but refuse to pick you up. They refer you to the local buses which stop running at 7 pm. The shuttle runs when they get around to it not on the posted schedule.So you are forced to take a taxi everywhere. The International Bazaar was destroyed 10 years ago and is is ruins to this day. There is nothing to do at this resort. No activities, no restaurant, no phones in the rooms ( the only phone in the office is monitored by the staff if it is working on any particular day). You are stranded at this resort. The resort has been seriously neglected. Everything in the units is broken and outdated but it is clean. Thank God.They have 50 condos and only 8 where occupied. No people to socialize with. Not a fun place to spend a vacation. The manager has the personality that is akin to that of a funeral director. No life to her. She lives on the premises with her five kids. She was unable to make any suggestions or recommendations of things to do. We had an early flight and the taxi did not show. There was no one to help us. The office was locked and deserted. We knocked on condo doors looking for the manager. No luck. Another guest ( who we did not know) drove us to the airport or we would have missed our flight.