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Reviewed 17 November 2021

The staff - especially the cleaning staff were mostly rude. The bathroom in our room flooded for no good reason. The open area obviously is a great place to yodel for several minutes by drunk guys at 2:00 a.m.

Date of stay: November 2021
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Thank MonicaHap
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rich Lamperti, General Manager at Embassy Suites by Hilton Destin Miramar Beach, responded to this reviewResponded 19 November 2021

We apologize you were disappointed with your experience at our location and with rude service during your stay. We hope you will return in the future an afford us with another opportunity to retain your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2021

The customer service at this hotel is amazing. I cannot say anything negative about this place. We usually stay at the Hilton San Destin Golf and Resort for an annual Sister Trip, but prices were outrageous this year. We decided to give this place a try. Let’s just say we have found our new home.

Date of stay: November 2021
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Review collected in partnership with Embassy Suites Hotels
Thank sandy9515
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rich Lamperti, General Manager at Embassy Suites by Hilton Destin Miramar Beach, responded to this reviewResponded 13 November 2021

Thank you for the great review of our hotel. We are pleased you enjoyed your experience and look forward to your return in the near future.

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Reviewed 10 November 2021 via mobile

My girl is a healthcare professional, and extremely uncomfortable going into crowded places.. Especially with so many Americans pretending that covid is not a serious situation to be dealt with. So to make her feel comfortable, to come down to Destin, I had to promise her hotel accommodations that would be stress-free...!

I picked the Embassy Suites, because I had visited friends staying at that hotel, about a month ago! I remembered the open and airy structure and atrium within the hotel. This providing for a lot of space to sit and eat without unmasked and unvaccinated folks being too close to you.

When we arrived at the hotel after a long drive, she walked into the lobby and said, "wow, you did good".

The breakfast buffet with so many unmasked guests, made her nervous.
But we easily found a quiet spot to sit and eat, and then world was good again. It is the first time we've eaten inside a building, versus take-out.

So if you have someone who is nervous about hotel stays because of Covid, this place is recommended.
--

The hotel location - is about a mile from Sandestin Resort on Scenic Gulf Drive. It's 1/4 mile from the factory outlet center with all of its stores and restaurants, like Carabba's, Starbucks and Panera Bread. Winn-Dixie, Five Guys, Cvs drugstore, are within walking distance.

Beach access - the hotel itself is not waterfront. But that doesn't really matter. It is across the street from a restaurant and other properties that are water facing. You walk to the corner of the hotel and across the street and there is a path between the restaurant and a condo building, with a gate that carries you to the beach. You put a code into the gate, and the beach is right there.

Room - Our room was a perfect size for two people. It was well appointed and definitely very clean. My companion enjoyed the bed so much, that she was knocked out within minutes. She indicated that was one of the best sleep she's had in a while. Again another point for the Embassy Suites. We were on the second floor. We seriously debated staying another night, we only changed our mind because the water in the gulf of Mexico was cold, although the weather was fantastic.

The breakfast - During the pandemic many hotels had gotten rid of their breakfast offerings. But this hotel still had made to order omelets, eggs, out together by a cook.

BUT, we were definitely more hesitant in regards to the serve yourself section, which had scrambled eggs, pancakes, bacon, grits, gravy and more. Why? Because only a third of the breakfast seekers had mask on while browsing the food. It's a little frightening to see folks breathing all over that part of the food and handling serving utensils that others have touched. Ugh!!

I was at the Embassy Suites in Denver Colorado, a few months ago, what they did is move that self-serve section behind glass. The staff would dish up the items you wanted and pass them to you. That way there was no guest actually touching the food. I would much prefer that method, although I know staffing is a challenge for many businesses such as hotel chains. It's the only reason, I didn't give this excellent property, a five out of five.

The staff- the front desk staff was very helpful. Since we arrived at the hotel late in the evening, and we were only staying one night, the hotel gave us an hour extension for check out the next day. So we could have some beach time.

Summary-this hotel met my expectations, but better yet it exceeded my girlfriend's expectations. That was the most important thing to me. Again, if you have someone who is uncomfortable about traveling to hotels during this pandemic, this place has such a nice airy feeling, and the rooms are very clean, your person will probably be able to handle it.

We arrived at the hotel after dark. But here are some photos I took of the area. The night photos were from the boardwalk at the beach across from the hotel.

Date of stay: November 2021
Trip type: Travelled as a couple
2  Thank Lifetraveler1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rich Lamperti, General Manager at Embassy Suites by Hilton Destin Miramar Beach, responded to this reviewResponded 10 November 2021

Thank you for the great review of our hotel. We are pleased you enjoyed your experience and hope to see you return in the near future. We appreciate your loyalty and look forward to your return visit.

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Reviewed 22 October 2021

Easily accessible to all that Destin has to offer. Clean and friendly hotel with easy beach access. The customer service on the beach is a huge plus. They actually remembered us from our trip the previous year. We’ll keep coming back here.

Date of stay: October 2021
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Review collected in partnership with Embassy Suites Hotels
Thank aliciapainter
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rich Lamperti, General Manager at Embassy Suites by Hilton Destin Miramar Beach, responded to this reviewResponded 26 October 2021

Thank you for the positive review of our location. We are pleased you enjoyed your experience and hope to see you return in the near future. We appreciate your loyalty and look forward to your return visit.

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Reviewed 22 October 2021

Everything was beyond exceptional I definitely recommend this hotel. You will not go wrong or waste any money. Great staff, great hotel. Feels very homey and the breakfast was great. Cleanliness is a1

Date of stay: October 2021
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Review collected in partnership with Embassy Suites Hotels
Thank msdarkandlovelyy13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rich Lamperti, General Manager at Embassy Suites by Hilton Destin Miramar Beach, responded to this reviewResponded 26 October 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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