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9 - 14 of 780 reviews
Reviewed 24 September 2020 via mobile

The location was convenient as it is nearby cafes and marts (Starbucks & OldTown). I booked a Deluxe King room which is included a bathtub and a separate shower. It was a spacious room with a balcony. All the basic stuff like hairdryer, fridge, water boiler and etc was provided. There are a small table and 2 single sofas in the room near the balcony where you can enjoy the view comfortably. Mobile signal was really bad there. Even Wifi was provided but the signal was very weak and you need to keep login from time to time.

Date of stay: September 2020
Trip type: Travelled as a couple
3  Thank Jennyf00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 August 2020 via mobile

The setting and furnishings are the first signs. With damp thinly painted walls, thin walls and floors, everything spells true heritage from the first day this hotel is opened. The leak sewer plumbing that emits the whiff of stench affirms it. The poor sound insulation provides the occasional sounds to disturb your peace.

Other extras include mildews on walls complete with smell, stench from the rugs and strands of hair on the “made-up” bed (Probably the housekeeping way of informing the management that they do not agree with the preservation of salary scale since since they started work).

The hotel block sits on topmost ground amidst several blocks of low-rise apartments. There is a 2-level car park building.

Room has balcony and offers view to nature but the management is a firm believer in preserving the furnishings and building from the first day. Probably to blend with nature.

Buffet breakfast has the usual basic asian western arrays but nothing spectacular.

Its a 10-minute walk downhill to the amenities where you may find shops and eateries. But you have to drive further up the highlands for the attractions.

Date of stay: August 2020
1  Thank esquire838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 February 2020

Stayed at Heritage Hotel for 2 nights in the new wing. Quite decent, clean and quiet....except for those occasions when other residents allow their room doors to slam shut instead of closing it gently :(. Very conveniently located within walking distance to lots of nice restaurants in Tanah Rata town

Date of stay: February 2020
2  Thank Joan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Yoke Leng Mok, Sales at Heritage Hotel Cameron Highlands, responded to this reviewResponded 24 February 2020

Dear Guest,

Your review is very much appreciated for us to improve our hotel. And we are delighted that you choose to stay with us again after so many years. We will continue to improve our services to our customers.

Thank you once again for choosing Heritage Hotel Cameron Highlands.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2020

the same experience the hotel offered me when I first visited around 35 years ago. The rooms, no doubt a tad old but that's actually what you will be looking for in a place like Cameron Highlands. I do hope they will do the necessary refurbishment soon.

Date of stay: November 2019
Thank Muda_Godspeed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heritage_Camerons, E-commerce at Heritage Hotel Cameron Highlands, responded to this reviewResponded 14 February 2020

Dear Guest,

Your review is very much appreciated for us to improve our hotel. And we are delighted that you choose to stay with us again after so many years. We will continue to improve our services to our customers.

Thank you once again for choosing Heritage Hotel Cameron Highlands.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2020

Conveniently located within 10 minutes walk from center, although uphill makes it hard if you have a lot to carry. Beautiful and relaxing surrounding. Housekeeping forgets something such as towels each time over my four nights. Safe did not work because of low battery.

Room tip: Rooms overlooking forest.
Date of stay: January 2020
    • Value
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    • Service
2  Thank Scotiabee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heritage_Camerons, E-commerce at Heritage Hotel Cameron Highlands, responded to this reviewResponded 11 February 2020

Dear Guest,

We really appreciate the reviews we receive for us to improve our hotel for the comfort of your stay in the future.. We do apologize for the inconvenience caused during your stay at our hotel. We will highlight this matter to the respective department to be resolved.

Thank you for choosing Heritage Hotel Cameron Highlands.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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