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Reviewed 27 April 2018

We just returned from a family holiday with two small children, traveling from Colombo to Dambulla, then Kandy and ending up in Unawatuna.

I contacted six different tour operators/ hire companies following an internet search and Sanki Leisure really stood out as being the most professional. They were quick to reply with a detailed quote, answered all of our questions and were happy to accommodate our specific requests. The price was also extremely reasonable so I took a leap of faith and just went with it.

And we were not disappointed! The vehicle was larger and of much better quality than we expected. But what impressed us the most was our driver, Romesh. He was kind and friendly, extremely helpful, reliable and a very safe driver. He was never late, his English was good, he always greeted us with a big smile and went out of his way to make sure we were having a good time. He even organised a last minute elephant safari for us, which turned out to be the highlight of our trip. He was very considerate of my kids and really more like a friend showing us around rather than just our driver.

We had a fantastic time touring with Sanki Leisure and have already recommended them to our friends who are planning a trip in August.

Thanks again to everyone at Sanki Leisure - especially Romesh - for looking after us. We will most definitely be back!

Karolin, Mia and Oliver

Date of experience: April 2018
1  Thank Karolin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niroshan I, General Manager at Sanki Leisure, responded to this reviewResponded 29 April 2018

Thank you very much you all. We are so glad to hear that you enjoyed our services. We always try our best to offer the best to clients and one of the best example is your group. Hope you will visit Sri Lanka once again.

On behalf of Sanki Leisure we wish you all the very best and thank you very much for recommending your friends to us.

Hoping to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

We found Sanki tour planners on Internet while we were searching for a reliable tour provider based off Srilanka. They were prompt in responding to our queries and have arranged for a good English speaking guide for the entirety of the tour.

We toured through Colombo-Dambulla-sigiriya-Kandy-Nuwara eliya-Negombo.

Brenda the tour operating executive was very helpful while we approached her for detailed itinerary and changes to it on a short notice.

Our driver vijemanne was a very safe and friendly driver with a very good knowledge of routes and timings.

We throughly enjoyed touring with Sanki liesure travels :) :)

Would recommend to anyone who is touring Srilanka to approach them...!!!

Date of experience: April 2018
Thank Ravali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

Our family, of 3 adults, traveled through 7 different cities in Sri Lanka in 9 days. We asked Sri Lankan tour for car and driver service and we are very glad that we did.

From the time of our initial booking, through Brenda, to the completion of the trip, we felt that we were taken care of with high level of respect, care and professionalism.

Our biggest appreciation goes to Kasun, our driver. Regardless of his hard job, which included an average of 7 hour driving a day and having to visit a new city almost each day, he always showed up on time, with a big smile, and made sure that we did not miss any agenda on our self-planned itinerary. He also made extra effort to take us around when we get to a new city, including looking for our place of choice for lunch and/or dinner, walking us around the town, even hiking with us to the Adam’s Peak from 1AM. We never felt like he was our driver, but rather a companion and a very generous host to his country.

I definitely would book the service through Sri Lankan tour again as well as ask for Kasun.

Thank you for making our trip very enjoyable and memorable.

Date of experience: April 2018
Thank Van T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

- romesh is a brilliant guide and worth using if you can... But we were meant to have him on paper but didnt get him for our trip

- 1st driver obviously had a lucrative deal with as many businesses as possible to rip us off with the highest fees
- pushed activities on us when we said no
- didnt help at all when we aked things like what should we be paying, do we need to tip here etc.
- could barely speak english
- made both me and my partner feel very uncomfortable
- couldnt drive the car properly would bunny hop and stall every time he changed gears making it a very uncomfortable car ride
- couldnt provide any guidance on the areas we were in or any facts about sri lanka
- made me feel very uncomfortable when my partner went to the toilet asking us to book everything directly through him in the future so he "could get more money"

We then asked for a change in driver after requesting we keep romesh for the day he filled in but he wasnt available, they sent someone out who speaks even less english after we also requested a refund when we were told the next day we wouldnt be able to use the driver due to easter despite paying for that day. However a new driver turned up, late that next day for our whale watching tour.

This was only one week into our 2.5 week "english speaking guided driver tour of sri lanka" of which i read recent reviews where people were told the guided part was complimentary or their business. Dont advertise it as part of the business if its complimentary... You either have it or you dont.

The driver would turn up on time (most of the time) but he would also then go missing for 20 mins...

The new driver was nice but couldnt even understand when we said yes to getting lunch one day and didnt stop. He couldnt drive the car properly and we had to walk up driveways to our hotels etc which was really annoying considering every other car and tuk tuk could get up.

I am slightly afraid of monkeys and the driver continued walking and giggling when monkeys circled me and i was screaming. Probably a situation he should have advised on.

The biggest joke was we were told we were getting romesh as requested when booking. And his name was also on the paper and we ended up with a completely non english speaking driver twice.

The company relies upon the reviews of romesh who is deserving on them and brilliant at his job, but fails to realise the fact that the remaining drivers are uselss.

Would recomend if you get romesh... And can be guaranteed him. Otherwise forget it you will over pay For a service that is not as advertised.

And the reason we didnt request ANOTHER driver or refund was based on other reviews where the owner ended up yelling at customers on the phone or the new driver wss even worse... Which is pretty much what happened.

If we werent light hearted people who ended up doing everything themselves Sanki Leisure would have ruined our holiday.

Date of experience: April 2018
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

Referred by a friend, we hired a car together with the chauffeur for 10 days in late March to early April, from Colombo, Hatton, Ella, Haputale, Nuwara Eliya to Galle. The company staff made prompt reply to questions even we started to make inquires only few days before our trip. they are willing to adjust their service to suit our itinerary. the chauffeur was nice, caring and reliable. he managed to help us in unforeseeable situations and always puts our safety first. it is beyond my expectation and well worth for money. will definitely refer to others.

Date of experience: April 2018
Thank DorothyZooniH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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