We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Two Thumbs Up!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Playa Mazatlan
Ranked #3 of 80 Hotels in Mazatlan
GreenLeadersGold level
Reviewed 10 June 2013

I can't say enough good things about our experience at the Hotel Playa Mazatlan, the site of our daughter's wedding on June 1st. Everything was truly superb! The hotel and its grounds were gorgeous--and immaculate!--and its location in the Golden Zone couldn't have been more appealing for those of us who love to shop. The management's and staff's attention given to everyone in our group the entire time we were there (about 5 days for most of us) far exceeded all our expectations. (As the mother of the bride, I felt a little guilty for not having to do more to get ready for a wedding . . . these folks did it all for us, and they did it to perfection.) Thank you, Lance Vient and all your staff, for an exceptional "Destination Wedding" experience. We will be back, and I can assure you that the Hotel Playa Mazatlan is going to receive rave reviews from all 80 of us who were!

  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SKS248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 13 June 2013

Dear valued guest (SKS248)

It was both a great honor and a privilege to have all of you down here, and for Katie to trust in us to accomplish such a memorable date. I truly appreciate your kind words about me, our staff and the facilities of the hotel, I will let everyone know of your comments, and we will look forward to having you back on a more relaxing vacation in the near future. Please do not hesitate to contact me with any questions or travel needs. It was a pleasure to meet all of you.

Best wishes and safe travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
ltvient@hotelplayamazatlan.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,856)
Traveller rating
Traveller type
Time of year
Language
  • More languages

441 - 445 of 1,856 reviews

Reviewed 9 June 2013

It was one of the best vacations to date! The location, accommodations and staff were excellent. I would recommend it to anyone or group traveling to Mazatlan. The environment was absolutely perfect for the wedding I traveled there for. Lance and his staff were able to meet every request we had with no questions asked.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank kld1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 11 June 2013

Dear valued guest (kid1010)

I would like to thank you for your kind words about our staff, accommodations and service. I am so pleased to hear that we were able to meet the expectations set forth by the Cruse – Schliessman wedding group. We will look forward to perhaps hosting either another destination wedding for you guys, or even just a relaxing vacation. Please stay in touch and let me know if I can personally be of service.

Best wishes and safe travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
ltvient@hotelplayamazatlan.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2013

The Hotel Playa staff and management were incredible. They anticipated and fulfilled all of our needs and expectations. Clean property, wonderful service, and a smiling face everywhere! The beach location and the proximity to all the other shops and restaurants in the "Golden Zone" were perfect...walking distance to everything! I can't wait to return!

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Fedoraman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 11 June 2013

Dear valued guest (Fedoraman)

We can’t wait to have you back! I am glad to hear that everything met or exceeded expectations, please don’t hesitate to contact me direct if I can be of personal service.

Best wishes and safe travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
ltvient@hotelplayamazatlan.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2013

I just got married at the hotel. Everything was absolutely perfect. The staff was wonderful and willing to accommodate with no fuss. There were many people there and the staff was there to help with anything without hesitation.
The rooms were great and all with great views. Te water was always hot and pressure incredible! There were so many different things to do. Kids club, pools, massages, gym, beach and numerous bars and restaurants to fulfill everyone's desires.
My wedding was gorgeous. The set up and ceremony and reception went as smoothly as any bride (zilla) could hope for. I love Mazatlan and plan on returning MANY more times.
My one complaint...in room #550 it would have been nice to have a full length mirror (unless I just missed it).
Thanks from the bottom of my heart to Lance and everyone at the hotel for making my week and my wedding the BEST I could have asked for!

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kschliess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 11 June 2013

Dear valued guest (Kschliess)

Hi Katie, it was an honor to have the opportunity to be a part of this occasion with you and your family. I can only hope that we truly met your expectations. We will look forward to having you come back son, and maybe this time get to hang out and see the sites together more. Please don’t hesitate to contact me for anything else that comes up. I will look into installing a mirror in 550.

Best wishes and safe travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
ltvient@hotelplayamazatlan.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2013

Spent some time researching hotels be exactly where I wanted to be on the beach - and couldn't have been more pleased with my decision!

We booked an ocean view room, and got a GREAT ocean view hotel room (356). Not sure how we lucked out! Nice king sized bed, huge wraparound patio, huge walk in shower with the BEST pressure that I have ever had anywhere! We had a beautiful view from the porch overlooking the palapas on the beach. In the evening we had a nice view of the couples dancing the night away at the restaurant down below!

We stayed by the main pool one day and watched all of the pool activities. We were there during Nationals holiday/Cinco de Mayo weekend and the place was packed with families. I think that there might have been one other American/Canadian couple at the entire resort this weekend! It was fun to watch all of the kids play in the pool, even if we couldn’t understand them!

We had spent the first part of our trip elsewhere and spent most of our time by a pool – and I actually can say that I missed interacting with the beach vendors! So it was nice to see them for a few days here - especially loved Henry! Beautiful stretch of beach. Nice lunch next door at Joe’s Oyster Bar. Our beach day at the Playa was probably my most favorite day of vacation!

We were only here for three days, so cannot comment on all of the amenities. Juan and others at the front desk was excellent and despite a huge line at check-in, it took less than ten minutes and our room was ready for us at noon. Bonus! Free wi-fi – just ask at the desk. There wasn’t a room safe in our room, but I saw that they did have them behind the front desk.

I definitely would considering staying here again!

Room Tip: We had an ocean view room (356) overlooking the palapas and the beach. Awesome!
See more room tips
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank iameless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 1 June 2013

Dear valued guest (iameless)

I would like to personally thank you for such positive feedback on your stay. I am happy to hear that you met some of the characters of Mazatlan like Henry and probably Jose or Ramon. I am as well pleased to hear that you enjoyed some of the sites and sound of the hotel; I hope we have the opportunity to be of service to you again in the near future. Please do not hesitate to contact me direct if I can be of service to you.

Best wishes and safe travels,
Lance T. Vient, BSM/MKT
General Operations Manager
Hotel Playa Mazatlan
ltvient@hotelplayamazatlan.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
1.2 km away
The Inn at Mazatlan
The Inn at Mazatlan
#12 of 80 in Mazatlan
698 reviews
1.5 km away
El Cid El Moro Beach Hotel
8.4 km away
Pueblo Bonito Emerald Bay
Show Prices
Show Prices
Show Prices
0.2 km away
Ramada Resort Mazatlan
Ramada Resort Mazatlan
#23 of 80 in Mazatlan
301 reviews
3 km away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#7 of 80 in Mazatlan
1,603 reviews
2.6 km away
Oceano Palace
Oceano Palace
#46 of 80 in Mazatlan
936 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Playa Mazatlan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Price Range: $116 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA and HotelQuickly so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing