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Hotel Playa Mazatlan
Ranked #3 of 80 Hotels in Mazatlan
GreenLeadersGold level
Reviewed 3 October 2017

This was a last minute change from our original trip to Cuba due to the hurricanes. The resort is beautiful, clean, in a great location and right on the beach. The people were fantastic and we had a good choice of pools/beach.

Our room was great. We had an ocean view room on the main floor. It was easy access to the beach, very large room and clean. We never had any problems and enjoyed that location.

The food was good depending on where you wanted to eat. The Mexican restaurant was fantastic as well as the Brazilian BBQ. We ate most mornings and lunch at the buffet which was great but we didn't care for the food at the dinner buffet. Having said that a 5 minute walk up the beach to Pancho's is a must!

The staff were great and treated us so well. The atmosphere was fun and we didn't have any problems relaxing whether it be at the pool, the beach our the bar. It is definitely a family orientated resort and would recommend it for families. There is something there for everyone.

Room Tip: Ocean view rooms are great, clean and large in size
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  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank DawnMcElligott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 4 October 2017

Dear valued guest
Thank you for choosing Playa Mazatlan as your last minute change of destination trip, we are glad to know you were able to enjoy our restaurants as much as the surroundings. We indeed cater mainly to families and strive to have entertaining options for every family member.
We also apprecciate your kind recommendation,
LTVient

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5 - 9 of 1,846 reviews

Reviewed 28 September 2017

The Hotel Playa Mazatlan is definitely our destination of choice. We have touted it to family and friends with wonderful results. We have made friends over the years we have been going to the Playa and look forward to our return each year! Our granddaughters fell in love with Mexico and the Playa. Our son and his family are looking forward to returning! All thanks to the welcoming atmosphere at the Playa. Please keep up the good work!! Thank you Lance, Concierge Elizabeth and Raul who is an awesome ambassador for the Playa. We have to say Gracias to the reception staff, the restaurant staff and the staff who keep the hotel in immaculate shape. Rock on and see you in 2018!!

Room Tip: All rooms are great!
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank donna r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 28 September 2017

Dear valued guest
We feel honored, thanks a lot for publicaly sharing about the nice experiences and also for your continued loyalty "Our house is your house" as always.
We are always happy to be of service,
LTVient

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Reviewed 20 August 2017 via mobile

What a great way to enjoy your dinner, sitting outside on the terrace watching all the beach activity. Food was excellent, service a bit slow but hey, you're in Mexico! The hotel itself was very attractive but haven't seen the rooms.

Stayed: August 2017, travelled with friends
Thank Jodelkraut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 24 August 2017

Dear valued guest
We greatly apprecciate your kind comments, we are always open to and happy to learn from our visitors.
It is our pleasure to be of service,
LTVient

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Reviewed 17 July 2017

My husband was in Mazatalan for business and then I was fortunate to join him after his business meetings. Hotel Playa Mazatalan was absolutely beautiful. Our room was a delux room looking out onto the ocean and beach below us. The room was large and VERY comfortable. Service was truly over the top, with food choices on site exceeding all expectations. We will go back and Hotel Playa Mazatalan will be where we stay.

Room Tip: The only room I saw was ours. It was 5th floor and looking out at ocean and beach.
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  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank ekgershman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 19 July 2017

Dear valued guest
We greatly apprecciate your kind comments, we are happy to know we were able to meet with your expectations, thank you for sharing.
We also apprecciate your promise to come back and visit us in the future, we would be honored.
Till next time
LTVient

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Reviewed 14 July 2017 via mobile

What a beautiful property is hotel Playa Mazatlan! This family owned all inclusive resort on the beach left nothing but beautiful memories. Right on the beach enjoy swimming in the ocean or one of the many pools. I have never had this quality of food and service at an all inclusive hotel before. You can tell the staff enjoys working here as the service and pride shines through. I visited for a business meeting but certainly will bring my family back, so much to do and explore in this beautiful town!

Stayed: July 2017, travelled on business
3  Thank Charles97678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this reviewResponded 14 July 2017

Dear valued guest
We greatly apprecciate all your kind comments as much as your continued loyalty. We are glad to know you have had the chance to enjoy all the amenities, but most importantly that you have received the warmth from our service team, and yes we all enjoy being part of memorable vacations for all our visitors.
As always at your service
LTVient

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Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
Price Range: $115 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
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Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel

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