We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (521)
Filter reviews
521 results
Traveller rating
304
121
30
34
32
Traveller type
Time of year
LanguageAll languages
304
121
30
34
32
Show reviews that mention
All reviews a great vacation bedroom ocean mexico resort jacuzzi jose poolside el
Filter
Updating list...
39 - 44 of 521 reviews
Reviewed 10 March 2015

We purchased a one week vacation for our children to come and stay close to us,it was one hotel away.First of all they couldn't find the reservation,that we had paid for,then they had to move to a different villa during their stay. Both saw mice in both places and giant spiders.The furniture was dirty,and the blinds didn't work.
The staff were wonderful,polite,at your service all the time,and the rooms were made up everyday.
The location was very good,right on the ocean.
I would NOT recommend this place to anyone.

Room Tip: This place is not for everyone,only those looking for a place close to the ocean.Not cheap over $200.00 a night,would not recommend it. They should have returned our money
  • Stayed: February 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
5  Thank Thumper2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2015

Well its a good thing we are campers, between the mice and the spiders it was like a week camping at home! Except for the mouse that ran up my husbands leg in bed! I realize that the setting is a little more rustic and there are plenty of crevices for critters to make their way in but it was a little hard sleeping!
The place is clean though and the sheets always smelled great and everyone was welcoming. The staff kept the grounds very clean and well kept.
The resort could use some updating for sure, new shower heads, clean the couches and replace the bar palapa... the posters look terrible. Actually the bar could use a little updating altogether.

Luis, Winston and Danny kept my husband amused and we enjoyed the smallness of the place. We have mainly ever used all inclusive resorts and for only a week it would be the better way to go. This was our first time in Mazatlan, the location is far enough away that I enjoyed quietness but close enough that it was a short trip to the hustle and bustle of the downtown.

  • Stayed: March 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank hakomama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElRanchoMazatlan, Director de Relaciones Públicas at Villas El Rancho Green Resort, responded to this reviewResponded 2 July 2015
Google Translation

Estimado huésped,

Gracias por cada uno de sus comentarios, cada uno de ellos son de suma importancia y le prometemos tomarlos en cuenta para hacer nuestros ajustes.

Nuestro personal, como usted lo menciona, es muy atengo con nuestros huéspedes, pues ustedes son lo más importante para que nuestro hotel continúe funcionando.

Agradecemos mucho se haya tomado el tiempo para indicarnos que es lo que consideró que hace falta un cambio o en que necesitamos poner más atención.

Esperamos tenerlo pronto, nuevamente, por nuestro hotel.

Gracias por confiar en esta su casa, Villas El Rancho!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2015 via mobile

The split level villas stand apart from the sterile 15 story neighbor hotels.
We have the same friendly staff every year.
Best gardens in the área.
There is no one closer to the beach. All new palapas add to the old México feel.
We're booked for 2016.

  • Stayed: January 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElRanchoMazatlan, Public Relations Manager at Villas El Rancho Green Resort, responded to this reviewResponded 30 March 2015

Good day dear guest,

Thank you for your comments, we really appreciate your time.

Guests are the most important for Villas El Rancho.

Come back soon.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2015

Beautiful setting, friendly onsite staff. If you go there with the frame of mind that this a friendly local hotel you will be quite satisfied. But don't expect a resort experience. They had a lot of storm damage last fall but worked very hard to get it fixed up and they did. Wish they had solar panels to heat the pool and cushions for the chairs, but otherwise they are trying to improve

  • Stayed: January 2015, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank 22savytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElRanchoMazatlan, Public Relations Manager at Villas El Rancho Green Resort, responded to this reviewResponded 23 February 2015

Dear guest,

Thank you for your comments, we really appreciate your time.

We are pleased to heard that your stay at El Rancho, Mazatlán , Mexico was satisfying.

We hope to see you soon.

Have a nice day,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2015

The ocean reached the steps of the hotel as we sipped cold, icy Margaritas from the lounge chairs, and the blue Pacific spread out before us like a Mother-of-Pearl necklace. Our "hogar" was not a modern calamity of plastic furniture but a wonderful collection of wooden chairs, Talavera plates and tile floors. The room had a feeling of old Mexico before the high-rises and condominiums. The grounds at El Rancho were sparkling clean and were swept and watered every morning. Bougainvillea, palm trees and tropical plants adorned the walk ways, and people smiled and greeted you with "Buenos Dias", and, of course, everyone spoke English.
One is challenged to find better food and service than at "Lupitas" restaurant at the hotel. A feast of lobster, shrimp, fresh fruit and drinks greeted us the first night of our stay. The presentation by Chief Luis was artistic and our waiters, Winston, Jose, and Paola provided us with impeccable service. Try dinning at sunset and be sure not to miss the fresh lobster and liquid libations.
Finally, check in with Luis, the day manager, if you need anything for your stay or advice on where to go in Mazatlan or the surrounding areas. If you're looking for a clean, relaxing and comfortable stay, be sure to spend some time at the Villas El Rancho Green Resort, you'll want to go back.

Room Tip: If you have children, go with a room that is poolside; if not, stay in the Garden rooms
  • Stayed: January 2015, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Tino D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews