After a short 20 minutes transfer from the airport we arrived to a refreshing cold towel, glass of fizz and breathtaking views of the Pacific Ocean.
Check in was smooth and someone was on hand to show us to our room.
We had a limited sea view room on the second floor which was well above my expectation. It was sort of open plan style (you could close of the bathroom) with 2 beds, jacuzzi bath, shower, double sinks, furnished balcony and a restocked mini bar daily.
The in room safe was free and there was plenty of storage space.
The hotel had 4 speciality restaurants (Asian, Italian, Mexican & Seafood/Steak) which could be used as many times as you liked and a buffet restaurant. There is also a French restaurant at the next door Secrets hotel which required a reservation made with concierge.
By far my favourite was the Asian and Italian both offered a great menu choice with at least four courses (more if you wanted), service was great in all restaurants and a choice of wine, not just a standard house wine!! There is a dress code for dinner so be sure to pack accordingly.
The hotel grounds were immaculate, clean, plenty of beds and an efficient waiter service around the pool (Especially Jorge) rarely had an empty glass.
The beach is right in front of the hotel and again has plenty of loungers on it.
Half way through our stay we had a call from Jose in reception advising that due to a maintenance problem with our room would we mind moving? We were offered a full sea view room on the 15th (top) floor and due to the inconvenience he wanted to compensate us and offered us two Swedish massages in the spa at the adjacent Secrets hotel. A no brainer for us and we happily moved, a bellboy was sent down to collect our luggage and as promised handed us a voucher for the spa (Thanks Jose)
The spa itself was beautiful, steam room, sauna, hydrotherapy pools, jacuzzi etc. The massage itself was exceptional, relaxing, chilled, everything you would want it to be. Highly recommended.
I can't think of anything not to like about this hotel, the staff, cleanliness,restaurants and food & rooms everything was spot on for me.
Lastly almost forgot one of my favourite places Coco cafe or the coffee shop open 24/7 if I remember. Serving all sorts of coffee, tea, choice of cakes and sandwiches. Delicious!!
- Official Description (provided by the hotel):
- Perfectly situated on a golden sand beach showcasing infinity views of Banderas Bay, Now Amber Puerto Vallarta welcomes families with teens and tweens as well as couples and friends. Now Amber a AAA Four Diamond resort located in the heart of Puerto Vallarta, is only 5 minutes away from the famous “El Malecón” boardwalk and just 15 minutes from Puerto Vallarta International Airport. Guests of all ages are treated to an Unlimited-Luxury® escape with lavish accommodations at 327 suites, luxurious accommodations and pristine facilities. Seven dining options and five lively bars will tempt even the most discerning palates. Family-oriented activities and entertainment will keep guests enthralled all-day and night long. And that’s not all – adults can enjoy time at the spa while kids and teens enjoy supervised fun! ... more less
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