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“Spacious, but need a lot of improvement and maintanance”

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Country Hotel and Suites
Ranked #42 of 130 Hotels in Guadalajara
Reviewed 24 April 2017 via mobile

We had a double bedroom for a my family of 4. We had plenty of space, but we had quite a bit of issues with our room:
- There was only one AC in the room, which was not sufficient to cool the second bedroom
- The AC leaked a lot of water and it was extremely noisy (more than your average AC)
- Towels were really old, with wholes and very stiff
- the shower looked really dirty

The staff at the reception and the bell boys were really courteous.

Stayed: April 2017, travelled with family
Thank Alejandro A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 127 reviews

Reviewed 17 April 2017 via mobile

We had a terrible experience, we booked 5 rooms and each one had a trouble, some of those troubles were: We found smoked cigarettes inside the room, it stank, one shower was broken, they didn't had a tv remote and/or the AC remote. The service at the restaurant was the same, the order was incomplete, we waited for almost 40 minutes. We tried to talked to the manger and he never showed up

Stayed: April 2017, travelled with friends
Thank Mariana m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 24 February 2017 via mobile

We stayed in the Master Suite! It had more than enough room, everything was super clean and modern! I had no complaints! The room was cleaned daily. Gaby did an amazing job! I recommend the delicious chilaquiles for the morning breakfast! The staff was very helpful and friendly!

Stayed: February 2017, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2017 via mobile

A family member was in the hospital right next door for 2 weeks and was able to get a deal on a room for that time,
Yes the wifi was slow,but I wasn't expecting holiday inn quality, it has a pool on the lower level and a seating area for the restaurant upstairs on the patio. The staff was friendly
The rooms were decently outfitted and baths were nice.

Stayed: January 2017, travelled with family
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2016 via mobile

Excellent service, they take care of every single detail to make your visit an experience.

They have parking lot, pool, restaurant, room service, Wi-Fi, fridge in the room, microwave oven, hot tub... Nice place

Stayed: September 2016, travelled on business
Thank Ckharly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Hotel and Suites

Address: Calle Jorge Alvarez Del Castillo Z. 1482 | Colonia Chapultepec Country, Guadalajara 44610, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #42 of 130 Hotels in Guadalajara
Price Range: $39 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Hotel and Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The wider spaces for comfortable stay. We are a four star hotel located in one of the most exclusive residential, commercial and business areas of the city, near the golf course Guadalajara Country Club, just 15 minutes from downtown and 35 minutes from International Airport. Here you can enjoy a pleasant stay and find everything you need at your fingertips. In addition to personal attention, and our staff will assist and orient to make your visit unforgettable. ... more   less 
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