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Reviewed 18 April 2018 via mobile

I've stayed here before, about 5-6 years ago. The thing I loved the most (besides the beautiful building) was the chocolate pastries and coffee in the mornings. Having said that, I came back to CDMX on bussiness and I HAD to visit this gorgeous hotel and have some dinner on the terrace. Next day I had the breakfast buffet, which is great for a low price. It features fresh fruit, cereals, yogurt, freshly squeezed juices, eggs to order, large variety of hot dishes and bread. Shout out to my waiter Job for his awsome customer service, he went the extra mile to get me some pastries to go :)

Stayed: April 2018, travelled solo
Thank Norah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this reviewResponded 19 April 2018

Dear Nora,

Thank you for choosing our hotel and for taking the time to write us such an amazing review. We were glad to read this incredible comment about our property, breakfast, dinner and staff. We will continue to give the same excellent service to all of our guests, Job will be more than proud about the mention. We look forward to see you again on your next visit to Mexico City.

Best regards,

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Reviewed 17 April 2018

What a treat and surprise to find oneself in this lovely turn of the last century building with amazing Tiffany ceiling and with staff that offer quality service and friendly service as well! The rooms are huge, the beds comfortable, linens crisp. A very important plus for a hotel ight on the zocolo in city center is that the rooms were perfectly quiet. Lots of charm. Great location, easy access by foot or short cab to so many attractions. Our group of four stayed six days and all were delighted with the hotel and would choose to stay there again.

Stayed: April 2018, travelled with friends
Thank harrietarvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this reviewResponded 18 April 2018

Dear Harriet,

Thank you very much for your very kind comment on Trip Advisor and for highlighting our Tiffany´s stained glass ceiling as well as the location. We are glad to read you appreciate our incredible service and hospitality. It would be a pleasure to see you again as a guest at Gran Hotel Ciudad de México.

Best wishes,

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Reviewed 15 April 2018

We arrived late but were greeted by a wonderful staff. Beautiful hotel, prime location, comfort and service. Truly a great value and worthy of a return visit. The Tiffany ceiling is more impressive than in the photos. Mexico City should be a destination for any serious traveler.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank mszdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this reviewResponded 16 April 2018

Dear guest,

Thank you so much for this amazing opinion! We are glad to read that we were the best decision you made for your trip to Mexico City and to know that you really enjoyed our hospitality, the incredible Tiffany´s stained glass ceiling and the service had by our staff. It would be a pleasure to welcome you again to Gran Hotel Ciudad de México!

Kind regards,

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Reviewed 13 April 2018 via mobile

This is one of the classic hotels that becomes emblematic for a city. The interior is original Art Deco, with a stained glass ceiling, and the side is on the Zócalo (some rooms have a view of the Zócalo). The breakfast is very good, and a rooftop terrace is on-site, with great views and dinner available.

The bedrooms are spacious, nicely furnished, the bathrooms elegant and functional, and the complimentary pastries, the first night with a welcome message, were a really nice touch. However, what makes this place shine are the employees and their very visible pride of the place - anyone will be able to share anecdotes and stories about this hotel.

This is not an everyday location, but the indicated place for special trips and occasions. Hopefully for many years to come.

Stayed: April 2018, travelled on business
Thank Moritz73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this reviewResponded 13 April 2018

Dear Moritz,

Thanks for choosing Gran Hotel Ciudad de México and for taking the time to share your important feedback with us. We are more than glad to know that the breakfast, the Terraza restaurant, the comfortable room, the welcome amenities and the decoration of the hotel were beyond your expectations. We will be honored to see you again and continue having memorable moments.

Kind regards,

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Reviewed 13 April 2018 via mobile

The place is exactly what we were looking for a fine dining night.
Take time to admire the lobby, you can take nice pictures.
The staff was very nice to us and the food was just perfect. Everything, with the coffee included was good.
Many thanks to Alexandro and Lazaro :)

I recommend

Stayed: April 2018, travelled as a couple
Thank Caly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this reviewResponded 13 April 2018

Dear Carly,

Gran Hotel Ciudad de México thanks for your comments. We are pleased to know that you had an incredible time while being attended by Alexandro and Lazaro. Be sure that every time you decide to visit us our staff will be eager to help you in every way you may need.

Kind regards,

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