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Zocalo Central
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Reviews (1,608)
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894
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All reviewsrooftop restaurantgreat locationel balconthe main squarefree applescinco de mayofree water bottlesholiday innnational palacetemplo mayorwelcome drinktop floorhistoric centerguacamolerooms are smallconcierge deskspecial thanks
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Reviewed 3 weeks ago via mobile

The location of the hotel is perfect for a stay in Mexico City, just 50 meters away from Zocalo. The hotel is newly furnished, but was rather small. Our room was located to a inner courtyard and therefore rather dark. The breakfast is served on a terrace with a brilliant view to the Catedral. I had there my best huevos rancheros.

Stayed: March 2018, travelled as a couple
Thank Prinz_1080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 3 weeks ago

Dear Prinz_1080,
Thank you for staying with us. We are thrilled to read that your stay with us was enjoyable.
It is great that our location, breakfast service and marvelous view to the heart of the city
were to your liking.

We would like to point out that our hotel is in a 4-Century- old building, which entails certain
details regarding the size of some rooms. We have different accommodation options. We
invite you to contact to our reservation department and ask for a room according to your
needs.
Please come back soon!
Regards,
Vladimir Mayllen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

In the heart of the City
Perfect to walk,Uber or taxi. Concierge very helpful. Make reservations for restraunt early. Breakfast on rooftop is seriously amazing, reminds me of Prauge but better. Very blessed to have stayed there

Stayed: March 2018, travelled with friends
Thank rayaterry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 3 weeks ago

Dear rayaterry,
Thank you for your review. It is pleasing to read that you enjoyed our location, as well as service and restaurant.
As you have mentioned, our location just a few steps away from the tourist attractions is convenient to explore Mexico City.
We will be more than pleased to serve you again.
Best regards,
Vladimir Mayllen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We loved Brandon at the bar and all the other friendly staff at Zocalo Central. Great cocktails and great breakfasts. Easy to get around from the hotel via Uber. A very nice place to stay in Mex City!

Stayed: March 2018, travelled as a couple
Thank NOLAfamilytravls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 3 weeks ago

Dear NOLAfamilytravs,
Thank you very much for your kind words. It is great that you enjoyed your stay with us and that our location was perfect for your trip. As you have mentioned, our staff work to offer our guests a stay beyond their expectations.
We look forward to serving you soon.
Best regards,
Vladimir Mayllen.

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Reviewed 4 weeks ago

My husband and I brought our 9-year old daughter to Mexico City for a family Spring Break trip in March, and we were absolutely wowed by the Zocalo Central Hotel. We stayed four nights in a junior suite (Alameda) on the corner of the hotel with two windows viewing both the Zocalo and side street. So much natural light in the room, great views, plenty of space, beautiful and convenient bathroom setup. Everything was very clean and organized, and we appreciated having the mini fridge in the room stocked with a few drinks and snacks. The hotel provides complimentary bottled water in the room and a cooler by the elevators, so we were always able to easily stay hydrated as we enjoyed the warm weather in the city. Wifi was provided and easy to access, and the air conditioning worked very well.

We always felt safe while in/around the hotel, and the location was great for exploring the historic center or catching a cab/Uber/Turibus to visit other parts of the city. Like others have said, the area quiets down a lot at night since it is a governmental/business center - so we didn't experience any trouble with things being noisy at night.

All of the employees/servers were extremely helpful and attentive - we especially loved breakfast and drinks up at the Balcon del Zocalo restaurant on the 6th floor. Alfonso helped us and even remembered my husband's cappuccino order after the first day. The specialty cocktails are delicious and fun to watch the great bartender create.

This was probably one of our favorite hotels that we have ever stayed at throughout the US and Mexico - this is a great choice for all kinds of travelers if you're looking to stay in the historic center.

Room Tip: Corner suite was spacious with outstanding views and tons of natural light.
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank SAH630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 3 weeks ago

Dear SAH630,
Thank you for taking your time to share with us your comments w about your recent stay at Zócalo Central hotel. We are happy to read that you and your husband enjoyed your stay with us.
Our main aim is to assist you with everything you may need during your stay, and to provide you with a service “Centered on You”.
It is great that you enjoyed our services and facilities.
We always strive for your happiness.
We would be thrilled to have you back.
Regards,
Vladimir Mayllen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We just returned from Mexico City where we stayed at the Zocalo Central Hotel. We are already planning to return. To us the hotel was perfect location. Many places to visit within walking distance. The hotel is amazing! To start each day with a wonderful breakfast with a view can't be beat. The hotel is clean, organized, amazing staff who will help and assist you in anything you ask. That fact that they provide bottled water was the most convenient experience. Thank you Zocalo Staff for a wonderful vacation!
Mary Anne and Stephen

  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MyGym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 3 weeks ago

Dear Mary Anne and Stephen,
Thank you very much for staying with us. Nothing pleases us more than reading that you had a great stay with us thanks to our location, breakfast at Balcón del Zócalo, amenities and helpful service
As you may have noticed, our restaurant Balcón del Zócalo has been designed to create memorable moments. It is great that you had a wonderful time with us.
We remain at your entire service.
Come back soon!
Regards,
Vladimir Mayllen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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