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“Getting better but still big fails ”

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Camino Real Aeropuerto
Ranked #97 of 312 Hotels in Mexico City
Reviewed 26 October 2017 via mobile

Stayed for 1 night for a concert at foro Sol which is really close. Check in was fast and hassle free, room was clean and in the renovated part.
The worst came when we got back from the concert at about 12:30am, my friends and me wanted to eat something and went to the restaurant that was open at this hour dont remember the name, we sat down and when we wanted to order the most RUDE waiter that I have ever met told us in a very inappropiate way they were about to close and not serving anymore. If Ive never stayed at this hotel before it would be my last. Terrible.

Stayed: October 2017, travelled with friends
Thank jpmfv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 1,161 reviews

Reviewed 19 October 2017

Expected more for a Camino Real. Rooms are smaller than normal. Smelled old. For 1 night it was not bad but average. Hotel does not say they will charge you for parking which is not cheap. They should tell you in advance.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo C, Director General at Camino Real Aeropuerto, responded to this reviewResponded 4 weeks ago

Thanks Very much for your comment

Have a great day

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Thos hotel is located at the airport in Mexico City. But because of it being so convenient it is very high priced at the counter. Better if you stand in front of them and use trip advisor or something like that to buy you room.

Stayed: October 2017, travelled on business
Thank Sean Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

We had an early morning international flight departure. The airport is accessible with an enclosed pedestrian bridge. Staying here the night before your departure is a good idea to avoid traveling from Mexico City. Mexico City's traffic is horrible.

The hotel needs to improve the time it takes to check in. The wait was about thirty minutes. Probably expanding the check in desk would serve guests better.

I would stay again if I have an early a.m. departure because of the close proximity to the airport.

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

Not great, but a convenient location. The room service menu needs work to update it and freshen the options, and the room is fairly tired. That said, the staff are friendly and the room is clean and spacious,

  • Stayed: March 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank 0rmason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Camino Real Aeropuerto

Address: Calle Puerto Mexico 80 | Col Penon de los Banos, Mexico City 15520, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #97 of 312 Hotels in Mexico City
Price Range: $144 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Aeropuerto 3.5*
Number of rooms: 600
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Also Known As:
Camino Real Aeropuerto Hotel Mexico City
Camino Real Aeropuerto Mexico City

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