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Live Aqua Urban Resort Mexico
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Reviews (652)
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Reviewed 19 March 2018 via mobile

Located between the high end neighborhoods of Santa Fe and Lomas del Bosque, the AQUA is the perfect hotel to relax in Mexico City. Increíble collection of restaurants and movie theater available at mall connected to hotel.

Try the Sunday Brunch. EXCELLENT SERVICE by every department in hotel.

Stayed: March 2018, travelled as a couple
Thank Gonzalo62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this reviewResponded 3 April 2018

Dear Guest,

Thank you for all your great comments.

We're looking forward to your return.

Warmest regards,

Diego Madero
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Live Aqua Urban Hotel is a great place to stay when on a business trip. The hotel itself is huge, but still has a very intimate vibe to it. The rooms are clean, very large and are very stylish. The staff at this hotel is so so friendly and helpful.

The lobby with all its art is cool and a great place to work, have meetings or just hang out before going to the office.

The hotel itself is located in a very safe area and I would definitely stay there on my next stop in CDMX since it is a great place to be and for those who want a gym, it is open 24h. Breakfast buffé is huge.

Connected to the hotel is a Mall with a variety of Restaurants and Shops.

Room Tip: All rooms are quite, but further up will give you a better view
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank KatBer68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this reviewResponded 3 April 2018

Dear Guest,

We are glad that your stay with us was great.

We expected you in your next business trip.

Best regards,

Diego Madero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

This is a great place to be. The Hotel has a nice style, good 24h gym with cardio and weight lifting, friendly Service and great Food offer. Near by the Hotel is a Mall with a variety of Restaurants and Shops.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank renemrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this reviewResponded 14 February 2018

Dear Guest,

Thank you for sharing your comments with the TripAdvisor comunity. You're always welcome to stay with us.

Best regards,


Diego Madero
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017

So far my favorite hotel in CDMX, The hotel is located in the elite zone of Bosques de Las Lomas. Enjoyed my stay there, the staff were & amenities were up to date, Will stay again next time I am in Mexico city

  • Stayed: November 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Felix_Arno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this reviewResponded 16 January 2018

Dear Guest,

I'm happy to read we're your favorite hotel in Mexico City. We're looking forward to your next stay.

Warmest regards,


Diego Madero
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

I stayed at Live Aqua last week for a business trip and what a treat! The rooms are beautiful and large. The staff is SO friendly and helpful. Seeing the cool art in the lobby is special. I really enjoyed the visit.

  • Stayed: December 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank KShawnT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this reviewResponded 16 January 2018

Dear Guest,

I'm proud to know you enjoyed your stay at Live Aqua. You're welcome to stay with us anytime.

Warm regards,



Diego Madero
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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