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Reviews (267)
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18 - 23 of 267 reviews
Reviewed 26 January 2016 via mobile

This was the team hotel for an ice hockey World Championship which we found was entirely adequate for that purpose. It was 15 -60 minutes to the Ice Dome depending on the traffic.

The hotel is located in a better part of town but still not safe to walk down to the convenience store after dark.

Rooms, restaurants and facilities were up to what you would expect in a hotel of this standard.

Lots of road noise so try and get a room as high up as possible.

Stayed: January 2016, travelled on business
1  Thank GrantHay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2016 via mobile

the room was clean we arrived late in the evening, we were on our honeymoon and
given two doubles instead of a queen, Staff were nice. They tried to overcharge us when we were leaving over double what we owed and was quite difficult to communicate with front desk staff in English in took nearly 40mins for them to believe that the charges were incorrect.

Stayed: November 2015, travelled as a couple
Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2016

Overal great service, cleanliness and comfort. Its location was perfect for attending a course at ITAM which is around the corner. Also next to a very important hospital (Angeles del Pedregal). To make it downtown and more touristic locations I just took an UBER and managed perfectly back and forth. Breakfast had everything I needed and more. Just had some trouble with noise from a nerby dog barking and some sort of electrical generator banging one of the nights. Some stuff out of the hotel´s control anyway,

  • Stayed: November 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Areli O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2015 via mobile

The hotel is good, apart of the distance to interesting places, but the room and the Italian restaurant compensates it! The concierge service is perfect and the employees are really helpful people. I recommend it for business as its easy to do meetings at the restaurant or at the business lounge.

Stayed: June 2015, travelled on business
1  Thank Mr_Homsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2015 via mobile

I checked in the morning and I paid for the prior night to ensure room availability . No room was available and I had to wait 40 minutes to get one. Check in and check out process is extremely burocratic. It is obvious everybody will check out in the same timeframe, yet since it takes 15 minutes per guest a queue lines up inevitably. The load of data entry, paper management was amazing. What a contrast with hotels offering express checkout without having to walk past the front desk. Rooms are small. Bathroom had a damaged sink. Breakfast is ok smallbathrrold. Bathroom

Stayed: September 2015, travelled on business
Thank Marc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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