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“Hacienda Sisal is fantastic, warm and welcoming, and very delicious.”
Review of Hacienda Sisal

Hacienda Sisal
Ranked #27 of 1,602 Restaurants in Cancun
Certificate of Excellence
Price range: US$16 - US$46
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Local cuisine, Child-friendly, Groups
Dining options: Dinner, After-hours, Breakfast, Lunch, Buffet, Reservations
Description: Welcome to Hacienda Sisal, the best Cancun Mexican Restaurant! Enjoy mouthwatering cuisine, music, lively mexican band, great drinks and hospitality.
Reviewed 1 February 2023

During our first trip to Mexico, specifically Cancun, a family friend recommended a restaurant nearby, Hacienda Sisal, as "the best mexican food [she] ever had." She was not wrong. From the hospitality to the ambience and the incredible sunset, everything including the food was something to write home about. Sergio went above and beyond to make sure our family of 5 had a great experience. From making us laugh to recommending spice levels, he was a joy to be waited on by. Beyond that, the food was TO DIE FOR. Relleno Negro was melt in your mouth with out of this world flavor, the Flautas were crispy and spicy, and the Pollo Tampico was ordered twice during our week there. And the fajitas? Forget it. When showing pictures of our trip our other family members exclaimed "I WANT THOSE FAJITAS!" They were awesome. We went back a second time and experienced the Mariachi band which was absolutely beautiful. We loved it here! Highly recommended for families, big parties, folks who love Mexican food and aren't afraid to try spicy things, and folks who don't, who want to stick with the old favorite, fajitas. We had a blast. All of the thanks goes to Sergio though, our waiter. He truly made the experience unforgetable. When we went back the second time, we didn't have Sergio and the experience was good, but not great. Still would come again for those Mushroom Sopes. Thank you, Sergio and Hacienda Sisal!

Date of visit: January 2023
    • Value
    • Service
    • Food
Thank cn0465
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cristina Pacheco, Marketing Coordinator at Hacienda Sisal, responded to this reviewResponded 4 weeks ago

¡Hola!

Thank you so much for sharing your experience dining at Hacienda Sisal. We are happy to hear everything went absolutely great. Our #1 priority is to provide unforgettable dining experiences and we are beyond excited to learn we were able to achieve our goal with you. We appreciate your kind words about Sergio's service, he'll be happy to read this.

We definetely look forward to see you again!

Warmest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (3,469)
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60 - 64 of 3,469 reviews

Reviewed 31 January 2023 via mobile

Eduardo & Pedro made our dinner extra special! The vegetarian fajitas, guacamole at the table, wonderful margaritas and the flaming coffee would highly recommend. Love this place and have been coming for fifteen years.

Date of visit: January 2023
Thank Suetithof
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 January 2023

I’m a very sensitive celiac and these guys have it figured out! We had eaten here years ago, remembered we liked it and fortunately it did not disappoint. Mango margaritas were tasty, excellent carnitas and fajitas, and the guacamole is amazing.
Their chips aren’t gluten free, but they’ll offer a substitute that’s decent. (I discretely took in a small bag of my own chips). Eduardo and Angel were awesome. Very attentive and knowledgeable about my allergy. Upbeat music and a great atmosphere. Lastly, the flan is delicious!

Date of visit: January 2023
Thank kellybN6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cristina Pacheco, Marketing Coordinator at Hacienda Sisal, responded to this reviewResponded 1 February 2023

Dear Kelly,

We are happy to hear you had a terrific time at Hacienda Sisal. Your experience is our main priority, wether you have and allergy or a speciffic diet, we wil make sure everyone can enjoy our delicious mexican cuisine!

Thank you for your kind comments about Eduardo and Angel, they'll love to read this.

We look forward to see you again,

Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2023 via mobile

Best meal of the trip amazing live music garbriela-Blanca was amazing server. 10/10 would recommend!

Date of visit: January 2023
Thank 376tristinm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 January 2023

Had a great time and dinner! ESP with Eduardo and Pedro and their service was excellent! This restaurant is the best of Cancun

Date of visit: January 2023
Thank Voyager230186
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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