We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best new Italian restaurant in Cancun”

Cenacolo Zona Hotelera
Ranked #22 of 1,380 Restaurants in Cancun
Price range: US$0 - US$70
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings, Romantic
Dining options: Dinner, Breakfast, After-hours, Reservations
Description: Located in the Hotel Zone, this was our first restaurant. With over 30 years of tradition, this location offers a perfect balance between the best of Italian cuisine in Cancun and the best view of Nichupte Lagoon. It will surely make a memorable experience.
Reviewed 24 October 2019

Ordered black spaghetti with squid ink.
Delicious with shrimp, calamari, and clams
Best new Italian restaurant in the hotel zone
Great service from Gustavo
Also, great water views
Must eat outside

Date of visit: October 2019
    • Value
    • Service
    • Food
1  Thank rockyfjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCenacolo C, Director de Relaciones Públicas at Cenacolo Zona Hotelera, responded to this reviewResponded 25 October 2019

Dear rockyfjc


We are pleased to read that you enjoyed all about our Divina Cucina Romagnola, which is special to our Black Spaghetti with Squid Ink. It is important to offer you the best every time you come to visit us.
Gustavo will be happy to know that the service was excellent.

We hope to see you soon!
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a reviewReviews (1,716)
Traveller rating
Traveller type
Time of year
Language
  • More languages

164 - 168 of 1,716 reviews

Reviewed 23 October 2019

We attended a group dinner from the Westin Lagunamar Ocean Resort. Transportation service was excellent. The restaurant and its setting is beautiful, particularly at sunset. The food and service was wonderful, particularly our host, Carlos, and our server, Felipe. We will back soon, with more friends!

Date of visit: October 2019
    • Value
    • Service
    • Food
1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCenacolo C, Director de Relaciones Públicas at Cenacolo Zona Hotelera, responded to this reviewResponded 25 October 2019

Dear Tom S

Thanks for share your experience, we are so happy that you enjoyed our Divina Cucina Romagnola, particularly our sunset view. Carlos and Felipe will be happy to know that the service was excellent.

We hope to see you soon!
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2019

Within walking distance of our hotel, Cenacolo did not disappoint. We started wth a salad of mixed greens, pears, goat cheese, pecans and dried prosciutto. It was very good and large enough for 2 to share. We then both decided to try the guitar spaghetti and lobster. They make their pasta fresh on premises. We watched them make some upon entering the restaurant. Guitar spaghetti resemble long, thin guitar strings. The dish was served with a light tomato sauce and chucks of lobster from the tail. The empty shell was placed on top for decoration. Sauce was delicious and the lobster and the pasta cooked to perfection. The only downside is the strange assortment of bread, which consisted of one hot roll, some breadsticks and pita chips. The two acompanying dips were terrible. One was a really bland ricotta cheese spread and the other was two types of almost raw onions in a very, very spicy hot sauce. Quite incongruous for an Italian restaurant. They need to rethink this option. Give me some fresh, hot garlic bread next time. Unfortunately, they had run out of the flan, which is what we had wanted for dessert. Great service and a lovely hostess who greeted and seated us. Very attentive wait staff.

Date of visit: October 2019
    • Value
    • Service
    • Food
1  Thank athom7377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCenacolo C, Director de Relaciones Públicas at Cenacolo Zona Hotelera, responded to this reviewResponded 25 October 2019

Dear Curiosity769985


We are pleased to read that you enjoyed everything from our Divina Cucina Romagnola, in special of our hand made pastas and Salad of mixed greens, pears, goat cheese, pecans and dried prosciutto. Is important for us to offer the best every time you come to visit us so, we will consider your opinion.
Thanks for lets us know your experience, we hope to see you soon!

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019

This is our first time to Cenacolo and we had a fabulous experience! The burrata bruschetta was outstanding. My family ordered the homemade pasta and I ordered the salmon, which I would eat every night this week if I could. Gustavo took excellent care of us and made the evening even more memorable. I highly recommend this restaurant to those traveling to Cancun!

Date of visit: October 2019
1  Thank Jana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCenacolo C, Director de Relaciones Públicas at Cenacolo Zona Hotelera, responded to this reviewResponded 21 October 2019

Dear Jana H

We are pleasure to read that you enjoyed everything from our Divina Cucina Romagnola specially our Burrata Bruschetta and homemade pasta. Is important for us to offer the best every time you come to visit us.
Thanks for lets us know your experience, we hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019

This is the best Italian restaurant I’ve ever been to outside of Italy. My nonna made gnocchi and I always order that if it is house-made. They have 4 gnocchi dishes here. We had 3 of the 4 and we very happy with each. Also the best lasagna I’ve ever had. The service was terrific, Juan and Erik were attentive and professional. Great!!!!!

Date of visit: October 2019
1  Thank Audrey1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRCenacolo C, Director de Relaciones Públicas at Cenacolo Zona Hotelera, responded to this reviewResponded 21 October 2019

Dear Audrey1216

Thanks for letting us know about your experience!
We are pleased that you felt in Italy and honored by the resemblance to your Nonna. Also we are happy that you enjoyed our Divine Cucine Romagnola specially of our Gnocchi and Lasagna. Juan and Erick will be happy to know that the service was excellent.

We hope to have the pleasure of serving you again.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Cenacolo Zona Hotelera also viewed

 

Been to Cenacolo Zona Hotelera? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Singapore. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.