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“Would be better in an upgraded space.”

Cenacolo Zona Hotelera
Ranked #21 of 1,602 Restaurants in Cancun
Certificate of Excellence
Price range: US$0 - US$70
More restaurant details
Restaurant details
Good for: Business meetings, Special Occasion Dining, Romantic
Dining options: Dinner, Breakfast, After-hours, Reservations
Description: Located in the Hotel Zone, this was our first restaurant. With over 30 years of tradition, this location offers a perfect balance between the best of Italian cuisine in Cancun and the best view of Nichupte Lagoon. It will surely make a memorable experience.
Reviewed 3 February 2023 via mobile

I have been coming to Cancun every year for more than a decade. I have passed by Cenacolo many times; but, as it was within walking distance from our lodging, and based on current reviews, my wife and I decided to give it a try. The space is showing its age. Not that that is necessarily detrimental....some of the best food I've ever eaten was in a space of equal or greater age. However, when it affects the perception that would like to be presented; and it falls short, then it only appears lacking. An example is when you are trying to prepare 'dalla forma' pasta without the flambe', on a rickety, well-worn cart ...well, the presentation just falls short. That said, there is a reason for the ratings this restaurant gets. The food and the service. We found our dishes to be quite good in quality, taste, and preparation. The 'catch of the day' was grouper, pan seared with olives, artichoke hearts, and white wine reduction. It was excellent. But serving it in some rolled up foil on a plate, did not lend itself to a great presentation. Nor did the pasta sans the flambe' effort. Service was attentive, prompt, and polite. The restaurant was packed on a Thursday night. Reservations are a must. The handmade pasta station as you walk in was wonderful to watch, and the pasta was really good. A shame they don't sell the pasta as a takeaway.

Date of visit: February 2023
Thank cbhargraves
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Agencia/Consultora at Cenacolo Zona Hotelera, responded to this reviewResponded 17 February 2023

Hello! Thank you so much for your comments. We already informed about it and we will be working in those aspects. It is important for us to make our customers enjoy a full sensitive experience. Hoping for you to visit us again we will be glad to change your experience at Cenacolo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (2,110)
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10 - 14 of 2,110 reviews

Reviewed 30 January 2023

This restaurant is great, the service is friendly and personal. There are a variety of appetizers all excellent. The pasta is freshly made and cooked to perfection. Desserts are amazing as well. Will be back

Date of visit: January 2023
    • Value
    • Service
    • Food
Thank 423arefs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 8 February 2023

Thank you for your review, we are glad you enjoyed everything. Come back anytime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2023 via mobile

Great food
Great atmosphere
Great service

Will definitely go back!!
We went with a big group and had a fabulous night !!!

Date of visit: December 2022
Thank JenniferP378
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 8 February 2023

Thank you for your review, Jennifer! Definitely come back anytime!

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Reviewed 21 January 2023 via mobile

We went with a group of 16 couples set up through the Westin Lagunamar in Cancun. The wine pairing with each course was excellent. The wait staff did an excellent job serving everything timely to keep the food warm. Their explanation of the pairings of wine and food, and what we were getting, and their formalism was outstanding.

Date of visit: January 2023
Thank Inspire51584948057
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Agencia/Consultora at Cenacolo Zona Hotelera, responded to this reviewResponded 25 January 2023

Thank you for your recommendation, we are glad everything was of your liking. Come back soon!

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Reviewed 20 January 2023

Our second time at Cenacolo - and it did not disappoint. Our server was perfectly attentive. My wife and I both got ravioli. She got the Classico ravioli - it's the spinach, and it's not very heavy. I got the Don Tino - meat sauce - it was perfect. The ravioli is super fresh. The sauces are just perfect - not too much and they complement the ravioli permanently.

The wine list is lovely and our pinot noir was perfectly paired. Wonderful - I want to return every time we visit Cancun.

Date of visit: January 2023
    • Value
    • Service
    • Food
Thank kcoombs1209
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GRCenacolo C, Agencia/Consultora at Cenacolo Zona Hotelera, responded to this reviewResponded 25 January 2023

Thank you so much for your review. Come back anytime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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