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“Very nice stay at the ME!” 4 of 5 bubbles
Review of ME Cancun

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ME Cancun
Ranked #38 of 181 Hotels in Cancun
Certificate of Excellence
Eden Prairie, Minnesota
Level Contributor
113 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 349 helpful votes
“Very nice stay at the ME!”
4 of 5 bubbles Reviewed 21 October 2008

My niece and I stayed at the ME by Melia from October 1-5th.

We got a great deal through NWA World Vacations for $630 pp which included our airfare, room and a $100 meal voucher and a $100 spa voucher.

We got into Cancun early and we found our Worry-Free vacation rep and had a private transfer to the hotel.

Check in was a breeze (and we got a welcome glass of sparkling wine!) as we had pre-paid, so we were in our room probably within 10 minutes of getting to the hotel.

Our room:

We were in an ocean view room - 628 with two queen beds. Nice, modern and simple decor - which I like very much, with a color palate of whites and browns.

Standard furnishings.....There was a table and two chairs in front of the floor to ceiling windows (no balcony, sadly), a chest with the mini bar/fridge (by the way, there is no room to put anything in the fridge), coffee maker, etc and a closet with drawers and plenty of space to hang stuff.

There's a safe in the closet and an iron and ironing board in there as well - which we used every day.

The bathroom is a lot of tile and granite, there's a rain shower head in the shower (no tub) and Aveda products, and a small hair dryer. If you have thick hair you may want to consider bring a full-size dryer from home.

We never had an issue with our room not getting cleaned and they always did a nice job.

We only had one day where the shower ran for 5 minutes before it was warm enough to get in....but it wasn't a big deal.

The only problem I'd say we had was with the air conditioner. Even though the thermostat said 65 degrees, we had a travel alarm clock with a thermometer on it that always read between 76 - 78 degrees. It was usually warmer in our room at night than it was outside!

We called the front desk and maintenance was up to our room within 10 minutes. They had to get some tools and came back within 20 minutes as they stated - and had it fixed within another 10 minutes. It never did get down to 65 degrees....but we were very happy with 68-70 degrees.

OH! Almost forgot....free internet in your room. They said you could actually bring your laptop out to the pool and it would still work - though I didn't try it. I never had a single problem with connectivity. What a great perk!

The hotel is very well laid out - very simple and beautiful. It's open with tons of sitting areas and sheer curtains. At night it's even more beautiful!

Main areas...
The spa is fantastic, there is a free E-Cafe so if you don't bring your laptop you can check your emails on the hotel computers,
there is a business center, the Rose bar and then two restaurants - Silk and Salt.

We had breakfast at Salt and dinner one night at Silk - both were very good. The breakfast was spendy at $28 pp, but the Teppanyaki dinner with sushi for both of us including several drinks was under $100, which I thought was very reasonable.

We at lunch one day at the Beach House restaurant - again really good....and then we often ordered snacks at the pool. Great quesidillas and the ceviche was awesome as well. We didn't have one bad dish our entire stay.

The pool is amazing and because it was low season, we almost had the run of the place. I think the busiest day by the pool there was 30 or 40 people there....that's it! Lots of chairs and beds at no cost as well as bali beds (you do have to pay for those.)

There are a couple infinity pools which are beautiful and the water in the ocean is a spectacular shade of blue. Really lovely.

There is music playing pretty much constantly, but never too loud and it never got annoying.

The location is ideal as it's literally a 5 minute walk to the shopping center across the street. The place is HUGE! It has everything you need....trinkets, snacks, water (much cheaper here than the hotel!!!!) as well as really great clothing stores and wonderful restaurants. If you like Thai food - you MUST try THAI - which is over by the aquarium. AMAZING! Call in advance and reserve a cabana over the water - you will not be disappointed!

Overall, we were super pleased with our stay and I hope to come back sometime soon with my boyfriend.

The staff was very friendly and everyone was so helpful - I highly recommend the ME!

If you have any questions - feel free to send me a note.

(I do hope to add photos soo too!)

Happy Travels!!
Lisa
Minneapolis, MN

  • Liked — Comfortable room, great pool, nice dining onsite.
  • Disliked — Nothing...only thing that would have made it better would have been a balcony.
  • Stayed October 2008, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank lisampls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,060 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Cambridge, Massachusetts
Level Contributor
157 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 20 October 2008

I went to ME in April this year. I have to say ME is one of the contemprary hotels I've been to. Very much like W hotels. The decor in the lobby, the rooms is really inviting and hip. There is a particular smell in every room in the first floor that sets a nice mood. Not to mention the current music. The crowd is beautiful. not to mention the occasional photoshoots in the hotel. There is also an adults only section that is quite nice. It is necessarily a family hotel, but we saw few. If you are young and like a cool sophisticated atmosphere, this is the place for you.
The service was quite good. I would go to the hotel again and recommend it.

  • Liked — The decor and atmosphere and pool scene
  • Disliked — The beach after the hurricane last year has been reduced. Also the waves are strong and hard to swim in. Great pool scene though.
  • Stayed April 2008, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Angelina_Serra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Cuevas, Managment Represenative at ME Cancun, responded to this review, 28 October 2008
Dear Sir / Madam,

We appreciate your valuable comments, since they represent useful feedback to help us identify the preferences of our customers, as well as areas of needed improvement.

I would like to thank you for your positive rating. Your nice comments encourage us to continue working on providing high quality accommodations and services. I will definitely share this comment with my staff.

We all at Sol Melia hope to have the opportunity to welcoming you in a near future to any of our Me by Melia hotels or to any other SOL MELIA property around the world.

Truly yours,


Raùl Petraglia Fàbrega
General Manager
ME by Meliá Cancún
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
São Paulo - Brazil
1 review
5 of 5 bubbles Reviewed 13 October 2008

ME Cancun is amazing just because ...
- It is very well designed...each part of the hotel is beautiful...the entrance, the restaurant, the swimming pool area, the bedroom
- The swimming pool is like a dream... you can see the beach from it, ask for drinks, listen to great songs played by a DJ
- The bedroom is very modern and clean
- There are many young and beautiful people
- Very good service
- Delicious breakfast

You feel like you are an exclusive person!!!

Wonderful experience

  • Stayed September 2008, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Rose-Brazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Cuevas, Quality Manager at ME Cancun, responded to this review, 16 October 2008
Dear Mr. / Ms.

Dear Mr/Mrs



I would like to thank you for your positive comments.

It is a pleasure to know you enjoyed every part of the hotel and that you describe it as amazing.

It is good to know that you liked the hotel's design as well as our restaurants, dj live, services, etc and that you enjoyed your vacations staying at ME.


We hope to see you soon in a very near future!

Sincerely yours

Raul Petraglia.
Managing Director.
ME by Melia Cancun.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 October 2008

When we arrived at the hotel, the staff was waiting to take our bags and see to any needs we had. They treated us like we were their only guests. The hotel is beautiful, definitely 5 star, very clean. Everyone was very helpful and courteous. The room was great, the ocean view was wonderful. Every person on staff greeted us each and every time they saw us. The pool side bar was great. The food at the restaurants was good, although a little pricey. The spa was excellent. ME is convenient to restaurants and shopping. I can't say enough about this place! I will definitely stay at Melia every time I am in Cancun. Perfection! The best vacation I've ever had and in part (a large part) is due to ME by Melia!!

  • Liked — The staff, convenient location, cleanliness.
  • Disliked — Can't complain about anything.
  • Stayed September 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank okiesluv2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Cuevas, Quality Manager at ME Cancun, responded to this review, 14 October 2008
Dear Mr./ Mrs. :

We are very glad to hear that you enjoyed your stay at Me Cancun. It is really a satisfaction to know you had a wonderful time enjoying our installations and services.

Our objective is to obtain our guest's satisfaction and it is really good to know we made it.

We hope to see you in a very near future at ME by Melia or any other Sol Meliá property around the world.

Sincerely yours

Raul Petraglia.
Managing Director.
ME by Melia Cancun.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 October 2008

THE GOOD

I was very impressed when I first got to this hotel. The lobby was very modern, clean. They greeted us with a glass of champagne, introduced us to our concierge and escorted us to the room. Concierge was very helpful and recommended good places in town.

Pool area once again was modern, nice, comfortable. You feel like you are in paradise. They have a maxim beach party on weekends with a DJ spinning lounge music. A lot of locals come over. It's a very party like atmostphere, which I enjoyed.

THE NOT SO GOOD
The room was comfortable and nicely designed, but I wasn't impressed with the cleanliness of the bathroom. It didn't smell nor look clean.

PRICES were not too ourageous at the pool, but definitely overpriced. Any mixed drink was over $10. Appetizers were $10-20, almost as much as an lunch entree would cost anywhere else in town.
Breakfast at the restaurant SALT was $22 per person. Compared to other hotels I've been to in Cancun, that's enough to feed 2 in a buffet as well.
The buffet did have a lot of things to choose from, but I would rather have a smaller selection with a more affordable price.
Even a poolside chair cost you $30!

BOTTOM LINE, if you are willing to spend top money to get the hip atmosphere and decor, you will enjoy your stay.

I would probably stay elsewhere, save my $$, and stop by the ME for the Maxim beach party.

  • Liked — The pool party and hotel decor
  • Disliked — The high prices and cleanliness of the bathroom
  • Stayed August 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank rodrigueztampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ME Cancun

Property: ME Cancun
Address: Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Cancun
#30 Spa Hotel in Cancun
#31 Luxury Hotel in Cancun
#33 Top resorts Hotel in Cancun
#34 Romantic Hotel in Cancun
#35 On the Beach Hotel in Cancun
#38 Family Hotel in Cancun
Price range (per night): $612 - $1,375
Hotel Class:4 star — ME Cancun 4*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Melia Hotels APAC and Hotels.com so you can book your ME Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Me Cancun Hotel Cancun
Me Resort Cancun
Me Hotel Cancun

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